Carney & Blumer Trucking, Inc.
Piano moving service in Syracuse, New York
Google rating
4.5
Ratings counted
28
Are 1 or 2 star
10.7%Above typical
The rating breakdown
3 of the 28 ratings in Google’s published star breakdown for Carney & Blumer Trucking, Inc. are one or two star.
Worked out from 28 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Syracuse
7.1 percentage points higher than the middle of the 20 listings in Syracuse we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 24 | 85.7% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 3.6% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 10.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Carney & Blumer Trucking, Inc. at 10.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Carney & Blumer Trucking, Inc., counted by matching the words they used.
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for Carney & Blumer Trucking, Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I’ve tried calling and left vm numerous times over past 3-4 month. As many times you call them it always goes to vm, so you leave a vm and never hear back from them. I even sent a txt message. No luck. This guys must be too busy. The only reason I’ve tried to get a hold of them it’s because they were highly recommended for the job. Recommendation for others is if this company don’t get back to you, move on. I found another company that answers their phone, moves pianos and got me on schedule.
Looking at the call log from your number, the only voicemail was from the Sunday morning you left the review, which we returned your call. All other calls were no message. The business phone number is a landline and cannot process text messages.
Tried to get a piano moved but no one answers the phone or returns calls. I tried emailing as well. It was you. I even tried again and got the van stating it was your company.
Having checked back over the last several months we haven't received any email correspondence from that name and have no voicemail under that name either. Maybe double check the email address and phone # you are calling?
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 55%
- Turned up when they said5 · 23%
- Worked hard and fast5 · 23%
- Careful with belongings4 · 18%
- Kept in touch2 · 9%
- Price matched the quote1 · 5%
Counted across the 22 four and five star reviews we have read for Carney & Blumer Trucking, Inc.. A review can mention more than one thing.
In their own words
Really great experience with this company. They were professional, responsive, and affordable. The movers were careful and nimble and handled my piano like experts. I'd use them again and I'd definitely recommend them to others.
I’ve worked with this company numerous times over the years. Always my recommendation when people need pianos moved or removed. They are efficient, dependable and kind people. They always make the jobs look easy even though they aren’t. Fair pricing. Thank you Tim, Tyler and Tracy for all you do. I’m sure I’ll see you again soon.
Thanks Jennifer, you are always a pleasure to work with! We appreciate the kind words of recommendation. See you soon!
Carney & Blumer Trucking has transported my piano twice. Both times they dealt with carrying my antique piano up and then down my steep driveway in a very safe way! They were punctual and professional and I definitely would refer friends to have their pianos moved by Carney & Blumer at any time. Thanks for taking care of a very special piano for me!
Thanks Sonia, it has been a pleasure to move your piano. I'm glad it's staying in your family!
This outfit is the BEST. Incredibly reasonable prices along with extreme care and professionalism. They worked with me on moving dates to try to save me money, answered my 1000 questions. The movers themselves were so careful and clearly knew what they were doing. I wholeheartedly recommend them to anyone in this area. As a note, they moved my new piano from south of Syracuse to my home up by Lake Ontario.
Thanks Amy! It was our pleasure to assist you in moving that beautiful Steinway!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful crew2
- fair pricing2
- professional staff2
- punctuality2
- efficiency2
What the company says about itself
Taken from Carney & Blumer Trucking, Inc.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…pecializing in moving pianos safely for over 40 years to all of New York State (and beyond).”Raw text captured from the page, including any surrounding navigation.