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Central Coast Moving & Storage

Moving and storage service in Paso Robles, California

Google rating

4.9

Ratings counted

898

Are 1 or 2 star

2.0%Around typical

The rating breakdown

18 of the 898 ratings in Google’s published star breakdown for Central Coast Moving & Storage are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
85895.5%
4 star
202.2%
3 star
20.2%
2 star
30.3%
1 star
151.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Central Coast Moving & Storage at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Central Coast Moving & Storage, counted by matching the words they used.

  • Crew conduct4 · 50%
  • Damage to belongings3 · 38%
  • Price rose after the quote1 · 13%
  • Stopped responding1 · 13%

Counted across the 8 one and two star reviews we have read for Central Coast Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewKevin B.Edited a year ago
Stay Away – Unethical Billing Practices I hired central Coast Moving Co. for a small, local move. The crew showed up at 8:40 AM and we were completely finished by 11:00 AM — just 2 hours and 20 minutes total. This includes loading, a 35-minute drive, and unloading. But then I received a bill for 4.5 hours, claiming it was because of double drive time.
Reply from the business

Hello Kevin, thank you for your review. We appreciate the time you took to share your experience. … More

1-star Google reviewDuminda L.a year ago
I had a very disappointing and terrible experience with this company. They charged me nearly double the estimated amount. Unfortunately, it seems I’m not the only one , this has reportedly happened to several other customers as well. Many locals were aware with that and I wish I talk to those people before and had read the negative reviews before confirming the booking. I hired movers from this company to load a truck from a small one-bedroom unit.
Reply from the business

Hi Duminda, thank you for your feedback we’re very sorry to hear about your experience and truly want to clear up any misunderstandings. … More

1-star Google reviewMarcusEdited 4 months ago
The company Central Coast moving contacted my small moving business located in the Central Valley and requested for a couple of guys to go out and help his company with a move on December 10th I sent three guys two hours one way to help for a couple of hours he had paid partial and still owed $140 and i had informed Daniel that there was a remaining balance of $140 for work provided and he confirmed he would settle up the difference the next day but then would not reply to any of my messages a couple months go by…
Reply from the business

Marcus, sounds like an honest mistake. Thanks for bringing to our attention. Will be reaching out today with clarity and an answer

1-star Google reviewMahmuda M.a year ago
I recently used this moving company for a move from Santa Maria to Lompoc, and it turned into one of the worst billing experiences I’ve had. The sales department quoted me around $2,500 for the move earlier. After the job was done, I was surprisingly billed over $2,900—all because the move went about 15 minutes over the estimated time. What was never disclosed to me was that the move was billed hourly, and that even going over by just 10–15 minutes would result in being charged for a full extra hour.
Reply from the business

Hi Mahmuda, Thank you for your feedback. We’re sorry to hear you were disappointed with your … More

1-star Google reviewNoreen M.a year ago
This company was complete chaos ! Jay did a site visit, explained the contract - we both agreed to a fair price. Then Austin sent his crew a day earlier than we had planned with Jay. Austin stated he was Jay’s boss! We let them come, and soon learned there was zero organization so the job went into three days. I hired two more men to help, who were awesome. Austin, I learned was the owner, He was aggressive and rude, especially to his men. The workers tried hard, Austin was rude to them, no human side to Austin.
Reply from the business

Dear Noreen, Thank you for your feedback. I'm truly sorry to hear you feel dissatisfied with … More

1-star Google reviewSimone2 months ago
They were very careless with my things. They broke a lot. Some of the things they ruined was my sons things and things my son gave me which cant be replaced because my son passed away 2 months prior. There were certain things I told them not to touch that I would take care of and next thing I know they were gone. I definitely dont recommend Central Coast Movers. In the end they paid me a lousy $250. I had to rent a uhaul and move things by myself they were supposed to take.
Reply from the business

Simone, I sincerely apologize for this experience and am very empathetic in such a sensitive situation. Our team is doing a deep dive for information about your move with our team. … More

1-star Google reviewRick S.4 months ago
Truck show up at destination! Too many things left behind! Gave very specific instructions to all four yet not one of them listened!!! Brought things I specifically told them NOT to!!!!!so many items left behind. Took pictures of back of truck when a much more attentive crew showed up. Happy with the unloading but not with the loading crew!!!!!pictures broken. Clothes just dumped in to a big box !!! My wife and I are just livid to say the least.
Reply from the business

Rick, we appreciate you bringing this to our attention. This is not the experience we aim to provide with our local or long distance moving services here in Paso Robles and throughout San Luis Obispo County. … More

1-star Google reviewEric W.6 months ago
Quoted $995 for 3 bedroom job moving 2 blocks. Charged my card $3060 total. Had to cancel my card to stop the continued charges. Movers were nice but slow. Dripped oil all over my concrete. The workers admitted that the office routinely …

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast8 · 47%
  • Professional and courteous7 · 41%
  • Careful with belongings4 · 24%
  • Turned up when they said3 · 18%

Counted across the 17 four and five star reviews we have read for Central Coast Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewAmberleigh D.2 weeks ago
My huband and I had a fantastic experience with Central Coast Movers helping us relocate our offices from Santa Maria to Orcutt! Our crew, Jessy P., T.J., and Zach H., was absolutely great from start to finish. They were punctual, hardworking, professional, and had such positive attitudes throughout the entire move. They worked efficiently, took great care of everything, and made what could have been a stressful office move feel organized and easy.
5-star Google reviewCarlton T.2 weeks ago
Jae and Donovan loaded my shipment this morning in San Luis Obispo and made it quick and easy. They arrived at our storage unit right on time and quickly packed the boxes and furniture. They wrapped the furniture in blankets as the last mover who brought these items from Denver had just used paper. We were done in less than an hour thanks to them having everything they needed ready to go. The company staff have been most helpful through the whole process. I recommend them highly.
Reply from the business

We appreciate your detailed feedback, Carlton! Jae and Donovan are dedicated to providing efficient service, and it’s great to hear they made your move seamless. Thank you for the high recommendation!

5-star Google reviewLinda K.4 weeks ago
Team lead Jessy P. And Felipe R. were fabulous! Punctual, respectful, careful, wrapped everything in plastic and blankets and unwrapped everything! Now we just get to relax and enjoy it all! Thanks again, Central Coast moving you made a big task very very easy for us And we appreciate it extremely!
Reply from the business

We’re glad to hear about your positive experience with Jessy and Felipe! Their care and attention to detail make a big difference. Enjoy your new space, and thank you for choosing Central Coast Moving!

5-star Google reviewSinful K.18 hours ago
I called Central Coast movers last min looking for help unloading a U-Haul. They sent Ben M and Anthony R to help me out! Both did an amazing job of playing Tetris and getting my U-Haul unloaded and loaded into a storage unit. They were friendly and professional and made quick work of unloading.
Reply from the business

We are delighted to hear that Ben and Anthony provided such efficient, professional service for your move. We will certainly pass along your compliments to them for their expert packing skills!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff136
  • careful movers45
  • estimate30
  • efficient movers20
  • furniture moving7
  • long distance move6
  • last minute move4
  • piano moving4
  • hot tub moving3
  • out of state move3

What the company says about itself

Taken from Central Coast Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “1 % a week 1 days Certified & Insured 1 % WHO WE ARE 5 Star Moving Company Tr”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…from the rest of the moving industry. Licensed and Insured Moving Company Fully licens”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • birdeye.comreviews
  • chamberofcommerce.comdirectory
  • nextdoor.comsocial
  • yelp.comreviews

Before you hire Central Coast Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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