Central Transportation Systems
Mover in Floresville, Texas
Its address is in San Antonio, Texas. It appears here because Google returns it for Floresville.
Google rating
4.9
Ratings counted
396
Are 1 or 2 star
1.3%Unusually few
The rating breakdown
5 of the 396 ratings in Google’s published star breakdown for Central Transportation Systems are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 374 | 94.4% | |
| 4 star | 14 | 3.5% | |
| 3 star | 3 | 0.8% | |
| 2 star | 2 | 0.5% | |
| 1 star | 3 | 0.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Central Transportation Systems at 1.3%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Central Transportation Systems, counted by matching the words they used.
- Damage to belongings1 · 20%
- Late, delayed or a no-show1 · 20%
- Crew conduct1 · 20%
Counted across the 5 one and two star reviews we have read for Central Transportation Systems. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The packing team sent to my house today has left us horrified! Simply put they were rude and treated our goods like garbage. The worst part was walking into the kitchen tonight to find shattered glass all over the floor underneath and around the already boxes up glassware!!!! I am glad my spouse and I found it instead of our 1 and 3 yr old. Now I have to wait till we arrive at our duty location to figure out what broke. I guess we better wear thick gloves to unbox.
Hello Jamie, Thank you for bringing this matter to our attention. We are truly disappointed we did not meet your expectations. It is our understanding that several members of our management team visited you today to address your concerns.
Horrible experience. Uncommunicative, had no idea when they were going to show up and finally came at noon after waiting all morning. Threw belongings everywhere and called it “unpacking,” left food waste in the garage. Avoid if at all possible.
We appreciate your feedback, Paul. We want every move to be a positive experience and please know that we take your concerns seriously.
I was doing a military move, and Central was contracted to perform the delivery and unpacking of my household goods on 8/3/20. I was the second of apparently four jobs for the day for the crew (consisting of a manager and two movers), and …
We appreciate the feedback, Jordan. We aim to deliver a premier moving experience and are sorry to hear your experience. We take matters like this very seriously. To assure that this doesn't happen again and to continue to provide quality service, we will not be utilizing this contractor or her…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous16 · 73%
- Worked hard and fast11 · 50%
- Careful with belongings3 · 14%
- Turned up when they said1 · 5%
- Kept in touch1 · 5%
Counted across the 22 four and five star reviews we have read for Central Transportation Systems. A review can mention more than one thing.
In their own words
We had the pleasure of having Jose, Antony, Juan, and Noé for our move. They laid out mats so they wouldn’t track dirt into our new place, and they moved everything carefully and efficiently. They were all very kind and professional as they set up furniture and helped us move in. I would highly recommend this team. :)
Thank you for sharing your positive experience with us! We're delighted to hear that Jose, Antony, Juan, and Noé provided careful and efficient service during your move. We’ll be sure to share your kind words with them and the team.
Had great help from Jose, Giovany, and Zac. They contacted me and arrived within the expected time frame. Communication was good in terms of when they expected to arrive as well as what was going to be packed up. Seemed very professional and explained the process well as this is my first time having a company move my stuff for me. I appreciate the help
We're delighted to hear that Jose, Giovany, and Zac provided reliable and professional service during your move. It's wonderful to know that their communication and guidance helped make your first moving experience smooth and stress-free.
Jose, Antony, Juan, and Noe were absolutely fantastic—professional, respectful, and incredibly hardworking. No matter how many hours the job required, they remained compassionate with our belongings and consistently driven to do the best job possible. Their attention to detail and positive attitudes made a stressful process so much smoother. I wholeheartedly recommend this team to everyone in my community and beyond, whether it’s a big move or a small one.
We're so happy to hear about your positive moving journey with Jose, Antony, Juan, and Noe. Their dedication to providing a respectful and detail-oriented service is what we strive for. Your recommendation means a lot to us.
Had a great experience with my movers Nathan, Axel, and Jerry! They were able to pack and load on the same day and were extremely thorough making sure everything was properly protected. They worked quickly and made sure that they didn’t damage the floors, walls, or anything else in my apartment. I felt totally comfortable leaving them to do their thing while I stepped away for a while. Thanks so much for taking great care of my things and making my move easy!
Thanks for sharing the good news about your move, Jaquiess! We're so happy to hear that everything went well and pleased that our team could put you at ease during what can often be a stressful time. We appreciate the positive feedback!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- military move37
- courteous staff29
- professional crew28
- professional movers16
- careful packing9
- loaders9
- fast packing4
- quick unpacking3
- cross country move2
- retirement move2
What the company says about itself
Taken from Central Transportation Systems’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“…ago. What started as a single-truck, family-owned operation has grown into one of the lar”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…services at the agreed-upon price—guaranteed! Industry-Approved, Government-Certifie”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Stress-Free Long-Distance Moves With over 90 years of experience, our long-distance movers”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…you know it. Central Texas STORAGE For 24/7-monitored storage facilities in Central”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…nformation Agency for United Van Lines, licensed with Authority to move anywhere in the”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…portation Systems: Trusted Texas Movers Since 1927 Central Transportation Systems Central”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“SMS Terms of Service. Previous Get Your Free Quote Today! Δ SERVING TEXAS FROM: Austi”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- linkedin.comsocial