Chapa's Moving Service
Google rating
4.7
Ratings counted
906
Are 1 or 2 star
5.6%Around typical
The rating breakdown
51 of the 906 ratings in Google’s published star breakdown for Chapa's Moving Service are one or two star.
Against other listings in McAllen
About the same as the middle of the 18 listings in McAllen we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 830 | 91.6% | |
| 4 star | 18 | 2.0% | |
| 3 star | 7 | 0.8% | |
| 2 star | 2 | 0.2% | |
| 1 star | 49 | 5.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Chapa's Moving Service at 5.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast4 · 80%
- Professional and courteous4 · 80%
- Turned up when they said2 · 40%
- Kept in touch2 · 40%
- Careful with belongings1 · 20%
Counted across the 5 four and five star reviews we have read for Chapa's Moving Service. A review can mention more than one thing.
In their own words
I've used Chapa's Moving Service three different times, and every experience has been outstanding. Dave and Todd make the entire process easy from start to finish. Scheduling and coordination are straightforward, communication is excellent (they email, text, and call), and there are never any surprises. The crew always arrives on time, works hard, treats belongings with care, and keeps you informed throughout the move. You don't need to have any extra supplies, either.
Thank you so much, Deidra! We truly appreciate your continued trust in Chapa's Moving Service. It means a lot to us that you've chosen us three different times and had a great experience each time.
Alex and his crew were amazing! Timely, quick, strategic, and careful with all items. Quite affordable and the crew’s communication was superb. I had to make 2 stops - the crew moved quickly and without hesitation. I HIGHLY recommend this company for your local and long distance moving needs in Texas. They won’t disappoint!!
Thank you so much for the amazing review, Khian! We're thrilled to hear that Alex and his crew exceeded your expectations. Providing timely, careful, and efficient service while maintaining great communication is exactly what we strive for.
My wife and I just moved into our new place, and honestly, we were stressed. Doing the heavy lifting ourselves wasn't an option this time around. It was our first time ever using professional movers, and I’m so glad we went with Chapas. Specifically, we had Edwin Rodriguez, Jose Parran, and Mario Rodriguez on our job, and these guys are absolute pros. Moving is usually a total headache, but they actually made it easy.
We had a great experience working with Chapa's. They moved us from Mission to San Antonio. Easy to work with. Accommodated us when we needed to change our move date at the last minute. The crew was friendly, helpful, on time ard very hard working. A fun experience. Awesome people.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff54
- professional movers48
- professional crew44
- careful movers20
- fast movers12
- furniture moving10
- prompt arrival7
- accurate quote3
- piano moving3
- no hidden charges2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- facebook.comsocial
- chamberofcommerce.comdirectory