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Cheetah Moving

Mover in Euless, Texas

Its address is in Coppell, Texas. It appears here because Google returns it for Euless.

Google rating

4.8

Ratings counted

812

Are 1 or 2 star

3.8%Around typical

The rating breakdown

31 of the 812 ratings in Google’s published star breakdown for Cheetah Moving are one or two star.

Against other movers in Euless

This company3.8%
Typical mover in Euless5.3%

1.5 percentage points lower than the middle of the 5 movers in Euless we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
76293.8%
4 star
111.4%
3 star
81.0%
2 star
50.6%
1 star
263.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Cheetah Moving at 3.8%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Cheetah Moving, counted by matching the words they used.

  • Damage to belongings12 · 46%
  • Crew conduct4 · 15%
  • Stopped responding4 · 15%
  • Items missing or never delivered2 · 8%
  • Price rose after the quote1 · 4%
  • Late, delayed or a no-show1 · 4%
  • Claim or refund went nowhere1 · 4%

Counted across the 26 one and two star reviews we have read for Cheetah Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewJudith V.a year ago
I used this company to move my belongings across the United States. It was an awful experience. It took them 4 weeks to get my belongings to me and when they did arrive I had broken items and lost items. I have filed claim for these items more then 6 months ago and never heard back after following up with them several times. When my stuff got to me there was other people's stuff in my truck that I paid for. I was asked if I wanted my stuff transported with others in my same direction and I said NO!!!!!
Reply from the business

Hi Judith, I’m so sorry to hear about the experience you had with the moving company you hired. You aren’t the first person to mistake Cheetah Moving (US) with Cheetah Movers (THEM) . We wish you lived closer so we could have provided you with a reliable & trustworthy move.

1-star Google reviewVictoria C.Edited 4 months ago
Over (700) 5 star reviews in just a few years? Thank reputation management because it isn't realistic. Great companies will have unhappy customers. It's the nature of the beast. I didn't realize items were missing until fully unpacked days later. By then it was too late. Contents of one tub held sentimental items I could have transported myself. Number every box/tote to ensure all are accounted for before the movers leave. Getting ready to move when they popped up in my search. Angry all over again!
1-star Google reviewBrandon C.3 years ago
Called to get a fish tank moved from the garage to the kitchen where my aquarium stand is. They said no problem we agreed on a pirce and they came out. 3 people showed up and they said they couldnt do it they will come back the following day with an extra person to get it done. No big deal, the next day they dont show up and i get a call saying they cant do it. So after going back and forth with them they want to tripple the price on me. Very unprofessional and wasted my time. I do not recommend!
Reply from the business

We apologize you did not have a good experience with our team. We dropped the ball on assessing your move properly as it required more equipment than were led to believe, we want to make sure we always come prepared with the necessary equipment and that is why your move had to be canceled or…

1-star Google reviewS4 years ago
Kareem did not show up on the day of my move in and only let us know 30 minutes before he was supposed to show up. It put me in a horrible situation as my move in was this day. It was physically exhausting and timely. We did not have movers or a truck. We will be billing him for chiropractic bills!
1-star Google reviewSamira G.3 months ago
They quoted $460 to move my two-bedroom apartment, but it ended up costing $1,040. They also left some of my items behind, and I had to hire someone else to move the rest. Don’t use them—I do not recommend them!
Reply from the business

We’re sorry to hear you felt dissatisfied with your move. To provide some context, you were originally quoted and recommended a 3-mover crew with an estimated timeframe of around 4 hours based on the inventory and scope of work discussed.

1-star Google reviewSadness2 years ago
So for starters they didnt move all the things that was supposed to moved. and cant say it was because it was not packed up as we only need them to move the heavy stuff like washer dryer ect ect. they didnt do that then i had to go run errands real fast and decided that i would run to store get them some drink for working hard and what not. well today was the first time i have been to the unit sense moving and it would appear that they just tossed all the stuff into the unit without a care in the world.
1-star Google reviewAndrea W.5 years ago
Update to owners response: I was given the tip back ($100) that was given to the movers before I realized all of the damage. Had I known the extent of the damage, not only would they of not gotten a tip but I also wouldn’t of paid without a resolution. I was still charged 100% for a move that caused damage. It seems like the company really doesn’t care. If this was your property, you would feel the same. This isn’t right. I had movers cancel and I found Cheetah movers from an ad they posted.
Reply from the business

Hi Andrea, We apologize you had a bad experience with us, we do our best to make every move accident free. We hold our movers to a very high standard and they did not meet it on your move, and will be dealt with accordingly.

1-star Google reviewW J.2 years ago
I used this company to relocate my business from Athens Texas to Fort Wort. Before it was all packed up I had to rent a uhale truck to make sure we got it all. I paid for the truck out of my pocket with no problem plus for the move that day in full over 2k$$ I was never offered any reimbursement. Hired them again 2 weeks later to move the items out of storage into my new place of business and was very upset after everything was put in place. The pictures of a brand new commercial refrigerator damage.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous263 · 53%
  • Worked hard and fast260 · 52%
  • Careful with belongings85 · 17%
  • Turned up when they said81 · 16%
  • Kept in touch27 · 5%
  • Price matched the quote11 · 2%

Counted across the 500 four and five star reviews we have read for Cheetah Moving. A review can mention more than one thing.

In their own words

5-star Google reviewPiyusha P.11 months ago
I had such a great experience with this moving company! Karim was thorough and patient in explaining everything upfront, and he promptly answered my texts—even after hours. My move required multiple pick-up stops before the final destination, and he made the whole process feel seamless. The estimate and final coast were reasonable and Karim was transparent with all of it (aka no hidden fees or surprises). I first called on a Wednesday, and they were able to fit me in that same Saturday, which was amazing.
Reply from the business

Thank you so much for your incredibly kind words, Piyusha! We’re truly grateful for your 5-star rating and thrilled to hear how much you appreciated Karim’s transparency and Ethan and Mike’s problem-solving, especially on a rainy moving day.

5-star Google reviewCorey L.11 months ago
Super fast moving, excellent personnel, careful with all items and entry points, great rate! I’ll def move with these guys again!
Reply from the business

Thank you so much, Corey Lloyd, for your kind words and 5-star rating! We're thrilled to know you appreciated our team's efficiency and care during your move. It means a lot to hear you’d choose us again—we can’t wait to help with your next move!

5-star Google reviewSandra R.11 months ago
I had such a great experience with Cheetah Moving Company! Booking was fast and easy, and I really appreciated the great communication. I received confirmations and a reminder about my scheduled move and time, which gave me peace of mind. Montae and James were amazing—super nice, professional, and easy to communicate with. They wrapped everything carefully, paid great attention to detail, and moved my furniture and belongings with care.
Reply from the business

Thank you so much for your kind words, Sandra Ramos! We’re truly grateful for your 5-star rating and thrilled to hear how much you appreciated Montae and James’ patience and positivity, especially while waiting for the keys.

5-star Google reviewtruebeautyraeEdited 7 months ago
I couldn’t be happier with my experience! From the very first phone call to the final box being placed in my new home, cheetah moving went above and beyond to make the entire moving process smooth and stress-free. The team arrived right on time, handled all my belongings with incredible care, and worked efficiently while still paying attention to every detail. What really stood out to me was their professionalism and positive attitude throughout the day.
Reply from the business

Thank you so much for your incredibly kind words and the 5-star rating! We’re thrilled to hear that our team’s positive attitude and attention to detail made your move so smooth and even enjoyable. It means a lot to know we could help ease the stress of moving day.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff76
  • professional movers64
  • efficient staff55
  • quick movers25
  • reasonable pricing24
  • smooth move22
  • careful handling of furniture15
  • safe moving6
  • fast crew5
  • short notice move2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • thumbtack.comreviews
  • facebook.comsocial

Before you hire Cheetah Moving

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

Other movers in Euless

BusinessGoogle rating
Berger Allied Moving & StorageMover · Euless, Texas · based in Fort Worth4.91,144
Two Men and a Truck MovingMover · Euless, Texas · based in Fort Worth4.8718
Progressive MovingMover · Euless, Texas · based in Dallas4.5581
Easy Moving CompanyMover · Euless, Texas · based in Haltom City3.8280
AB MovingMover · Plano, Texas4.89,549
3 Men MoversMover · Houston, Texas4.97,689

See all 5 movers in Euless →