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CLASS A MOVING

Mover in Las Vegas, Nevada

Google rating

4.7

Ratings counted

332

Are 1 or 2 star

5.7%Around typical

The rating breakdown

19 of the 332 ratings in Google’s published star breakdown for CLASS A MOVING are one or two star.

Against other movers in Las Vegas

This company5.7%
Typical mover in Las Vegas3.7%

2.0 percentage points higher than the middle of the 21 movers in Las Vegas we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
30892.8%
4 star
20.6%
3 star
30.9%
2 star
00%
1 star
195.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is CLASS A MOVING at 5.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for CLASS A MOVING, counted by matching the words they used.

  • Damage to belongings11 · 65%
  • Crew conduct8 · 47%
  • Items missing or never delivered1 · 6%

Counted across the 17 one and two star reviews we have read for CLASS A MOVING. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewBridget S.2 years ago
Please do not get this unprofessional, harassing inconsiderate mover yes his people moved our stuff but broke things as well we went 24 min over the 2hr mark and he wanted us to pay for a full hr no not happening and we moved more then half the stuff with there help. I paid him what u owed him no more no less and after we paid him he has been threatening us nonstop since saying, he knows where we live.
Reply from the business

This has never been and will never be one of our customers. This is a former employee or a competitor leaving a false review.

1-star Google reviewJC6 years ago
I highly recommend NOT hiring these movers. Driver and assistant appeared to be in a bad mood tossin/slamming my boxes I had to tell one of them to please be careful. Once everything was done, I had BROKEN and MISSING items also. I called the owner, he just brushed my issue aside.
Reply from the business

I’m sorry to hear that you had a bad experience sir, if there was any issues please feel free to give me a call to resolve it. I’m not aware of which job we are talking about but I can assure you that we always try to keep our customers happy and would be more than happy by listening any concerns…

1-star Google reviewRuthy V.7 years ago
I booked an appt through the Uhaul website for a moving company. I chose Class A moving company. It turned into the biggest mistake of my life! When I originally booked online it asked if I wanted morning, afternoon, or evening. I chose the morning. Bryan from Class A Moving called me 2 min after booking. He asked if there was a way I could do 12pm instead (which is the afternoon). Bryan mentioned that they were completely booked and he is trying to juggle 25 guys and wants to do everything in a timely manner.
1-star Google reviewTabatha R.2 years ago
Everything was great until after the move. The guys went over 3 hrs, the son informed me to close out the uhaul contract and provide him with the confirmation information and the son would cover the extra hr worked. Brian kept calling me and harassing me. Cussing stating I owe him 3 hrs. I paid the extra 2 hrs and I even gave them furniture. He called me threatening me and telling me he's firing his kid and the movers yet he's the crazy one. I paid the extra time and had to block him.
Reply from the business

Your review is completely out of line and completely completely unnecessary. We did a job and you shorted us on payment we provided services and you did not pay the bill in full for you to make such a false statement is very unfortunate.

1-star Google reviewMelissa H.5 years ago
*edited in response to the owner response* I should have listened to other reviewers about damaged furniture. The guys that came were nice but they were extremely rough with all of my furniture and walls. There were multiple big holes that needed to be repaired in my walls. My t.v. stand in my living room was destroyed. When I talked to the mover he said the owner would replace it. When the owner called he said "its particle board and it crumbled in my guys hands so its not even worth the $25 I would give you.
Reply from the business

Melissa I’m sorry that you feel that way, this is the owner Brian and when we spoke over the phone I did not say those words at all I was just quoting the fact that there is a service agreement with particleboard as with any other moving company standard policy with the service agreement and…

1-star Google reviewKellie L.6 years ago
Maybe he was having a bad day but I found Brian to be super defensive and aggravated and unreasonable. He told me I was screaming at him when I didn’t even have a chance to say but a few words. And have witnesses that I was not by any means screaming When I booked the reservation I was told that three men would arrive on the 23rd at 9 and that I had prepaid for 3 hours but they would access the situation when they arrived and add more hours if needed.
Reply from the business

We are sorry that you had a bad experience with our company and even though we do not recall this situation, we'd be more than happy to assist you again anytime if you ever need us in the future and offer you a discount thank you

1-star Google reviewGianni B.a year ago
I was hung up on by a very rude man when attempting to schedule a last minute moving through U-Haul. They were marked as available in the app but someone called me quickly after I booked to let me know they weren’t staffed for the job and would need several hours to coordinate a crew. I explained that I understood the challenges of organizing these things with very short notice, but that I already had the truck and was only going off of what U-Haul was telling me, so if they weren’t available, that’s fine, I’d…
Reply from the business

That’s completely false information you booked a move last minute through Moving Help, which is not affiliated with our company other than being a third-party that you booked through.

1-star Google reviewDerrell H.10 years ago
Horrible service !!! This company sends out the wrong size truck, damage your property & then fails to acknowledge most of the damage. If the damage is acknowledged they offer you 60 cents per lb to cover the damage. That's laughable. During my move many of my new to like new items were damaged. One piece was damaged so bad that the company offered to fix the item for me. That's was 11/30/15, it is now 3/16/16 and I still haven't relieved my item back.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous148 · 56%
  • Worked hard and fast107 · 40%
  • Turned up when they said57 · 21%
  • Kept in touch34 · 13%
  • Careful with belongings30 · 11%
  • Price matched the quote10 · 4%

Counted across the 266 four and five star reviews we have read for CLASS A MOVING. A review can mention more than one thing.

In their own words

5-star Google reviewDana Z.2 months ago
Wow, this company is class A! We called them at the last minute and they had a cancellation and got us in. They showed up on time and moved us in record time and 112° weather! Paul and Jonathan were our movers and they were very professional and extremely efficient! Brian, the owner of the company, was very communicative and excellent to work with. I am very impressed by this company! Highly recommend!
Reply from the business

Thank you, Dean. It was absolutely a pleasure to assist you and I’m glad everything worked out. Thank you so much for taking the time to leave a review. Don’t hesitate to call if you ever need us again thank you.

4-star Google reviewJessica M.5 years ago
I hired this company the unload my moving pod. The 2 men who came to do the work were very friendly and careful with my belongings. They got my 16’ x 8’ pod unloaded in 2 hours. Great value!
Reply from the business

Thank you, Jessica. We appreciate the business.

5-star Google reviewHeather C.6 months ago
Calling Brian was the best thing I could have done and I am so glad I did! I actually called on a Sunday afternoon (totally didn't realize it was SUPERBOWL!!) and asked for the impossible- same day moving help. Brian didn't say a WORD about the fact that I was calling on a Sunday afternoon asking for help that dame day or that is was superbowl.
Reply from the business

Much appreciated Heather and I’m glad that we were able to make it work for you even though it was Super Bowl Sunday lol glad that we can make it happen and it was more than our pleasure to assist you. Thanks again.

5-star Google reviewJenna C.5 years ago
Brian, the owner of Class A Moving, and his team have saved me not once, but TWICE now. I was moving some items into storage and some to California in a Uhaul, I have a 10’ sofa that doesn’t fit in a 10’ Uhaul. The DAY OF pick up for the Uhaul, they told me they only had a 10’ truck versus the 15’ one that I reserved (the 10’ is actually about 9’6” interior length, btw). This wouldn’t fit my sofa, let alone all of the things I needed to move. Brian saved the day and sent his team in his truck, FREE OF CHARGE.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • respectful staff25
  • professional movers11
  • last minute move9
  • polite movers7
  • quick unloading6
  • short notice availability5
  • flexible scheduling4
  • efficient packing3
  • moving heavy furniture3
  • fragile item handling2

What the company says about itself

Taken from CLASS A MOVING’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “Class A Moving! Our experienced and family-owned team have been providing superior reloc”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “It From Our Customers Contact Us Get a Free Quote! Name Email* Phone Address (Street, Cit”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…solutions in the Las Vegas area for over 27 years, consistently re Show More Founded in 2”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yellowpages.comdirectory
  • chamberofcommerce.comdirectory
  • thumbtack.comreviews
  • yelp.comreviews

Before you hire CLASS A MOVING

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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