Muscle Movers LLC Las Vegas
Moving and storage service in Las Vegas, Nevada
Google rating
4.9
Ratings counted
839
Are 1 or 2 star
2.3%Around typical
The rating breakdown
19 of the 839 ratings in Google’s published star breakdown for Muscle Movers LLC Las Vegas are one or two star.
Against other movers in Las Vegas
1.5 percentage points lower than the middle of the 21 movers in Las Vegas we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 804 | 95.8% | |
| 4 star | 13 | 1.5% | |
| 3 star | 3 | 0.4% | |
| 2 star | 2 | 0.2% | |
| 1 star | 17 | 2.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Muscle Movers LLC Las Vegas at 2.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Muscle Movers LLC Las Vegas, counted by matching the words they used.
- Damage to belongings10 · 67%
- Price rose after the quote2 · 13%
- Items missing or never delivered2 · 13%
- Crew conduct2 · 13%
Counted across the 15 one and two star reviews we have read for Muscle Movers LLC Las Vegas. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I just want to start off with that these are NOT professional movers. Hire at your own risk. I am disappointed in the overall lack of professionalism, quality of move, and the items they broke. After two walkthroughs of my home and providing Muscle Movers a COMPLETE inventory, Vince provided me a quote to break down furniture and move all items. In the end, we sold some of the more bulky furniture and his team STILL went over the quote he provided.
This review is literally 99 percent false. Let me start first the items you said you were going to sell LITERALLY DIDNT SELL AND WANTED US TO PUT IN YOUR GARAGE JUST INCASE YOU STILL SOLD THEM.
If you're into feeling like you’ve been ripped off and then paying almost double the estimated quote you were given; then these guys might be for you. Vince did an in person walkthrough, so that we could get an accurate quote for the work order, but instead our coat almost doubled and the information that was agreed upon to be handled and moved wasn't relayed accurately to the movers. Trying to get clarity on the overall cost at the end of the job was even more upsetting than the shock of the bill.
The claim that the cost was "almost double" is exaggerated—it was only $300 more. Additionally, suggesting that this was due to our actions is inaccurate. During the walkthrough, Tammy stated that all the boxes would be removed before our arrival.
Too bad there’s not a zero rating. The test of any good moving company is how problems are handled when they happen. Muscle Movers failed miserably. The problems started on move day. Even though Jeff had been to my elderly mother’s house no less than 3 times to inspect, they showed up with a truck too small for a move from Henderson to Houston. Escrow was closing on the house with new buyers on their way to move in.
It is imperative to provide comprehensive clarification regarding the circumstances at hand. Jeff consistently visited your mother's residence, utilizing a 26-foot truck for transportation. We issued a binding quote to your mother, ensuring the price quoted was final.
Update........ In regards to the response from the owner, I had given him the opportunity to make it right and reload my truck. I didn’t specifically ask him to reload it because it shouldn’t be my place to tell a professional how to do their job. Vincent never offered to bring a crew back and reload the truck. See the text in the picture below.
Hey Reid I am deeply sorry that you had this experience with us. We here at muscle movers strive to be the best we can for our customers. And I know your experience with us wasn't the best a I Vincent the owner will take responsibility for that.
"The movers did an amazingly quick job", was my initial review of this company. Unfortunately, once the POD arrived I realized why. Almost every piece of furniture is scratched. A dresser was placed facing the POD wall with only plastic for protection. The dresser rubbed against the interior beams and created scratches on the front. During the move, I asked about the moving blankets and was told they didn't have any in the truck. I told them I had blankets/towels in a box they could use and they declined.
Thank for your review but let me help you clarify this a tad bit. You mention none of your furniture was wrapped with pads just like I explained over the phone on labor only job we do no supply pads because you're leaving out of state and no way for us to get our pads back.
My wife and I contracted Muscle Movers of Las Vegas NV to move us from Las Vegas to Mesquite NV only 88 miles away. We received an estimate for the full service move $5935.50. The movers came out to pack on October 21, 2025 and loaded and moved us to Mesquite on October 22,2025. While they were packing, they were told by the estimator not to pack anything in the dresser drawers because of my wife’s underwear and intimate clothes and jewelry she had in the dresser.
I’m very sorry you feel this way about your move. Because your review includes several serious accusations, I want to clearly and respectfully address them so future readers understand the full picture. 1. Estimate vs.
Review Had a horrible customer service experience with this company. Vince quoted us for a 3 man job in 4 hours to move my husband and I from an apartment to a house. We went thru everything we had and our elevator/stair situation and he did say it could be slightly less or more (we understood). Move in day comes… 2/3 guys were good. They were nice professional for the most part and were working hard.
Thank you for your feedback. Unfortunately, the information we have is slightly different than what you posted. Our employee was injured while on your job which did cause the rest of our team to work harder to complete the job.
The movers themselves were incredible. Fast, professional, kind, hard working. Highly recommend the team. Can’t say enough kind words for the team. Thank you guys for being absolutely incredible. The only issue I have is the original quote. Due to the estimator not planning or quoting it correctly, a huge amount of stuff is left behind. I have to get a uhaul now to finish the job and going to take me about 1-3 days to finish it up myself.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous191 · 43%
- Worked hard and fast175 · 39%
- Turned up when they said73 · 16%
- Careful with belongings67 · 15%
- Kept in touch21 · 5%
- Price matched the quote8 · 2%
Counted across the 447 four and five star reviews we have read for Muscle Movers LLC Las Vegas. A review can mention more than one thing.
In their own words
I can’t say enough good things about Muscle Movers. They showed up on time and even came in under budget! After being royally screwed by another interstate moving company when I moved from Illinois to Las Vegas, I was extremely cautious with my recent move from Las Vegas to Mesquite. Honestly, I was probably blunt and borderline rude when sharing my concerns, but the team at Muscle Movers handled it like true professionals.
Michael, this review truly means a lot — thank you for taking the time to share such a detailed account of your experience. 🙌 We know how stressful moving can be, especially after a bad interstate move, so earning your trust again was something we took seriously from the start.
Jeremy and Chris with Muscle Movers did a fantastic job getting my belongings from Las Vegas to Park City, and I’d recommend them without hesitation. From the first loading step in Vegas to the final box off the truck in Park City, they were punctual, organized, and clearly knew what they were doing. They handled heavy and awkward pieces with real care, protected the house on both ends, and never once acted rushed or careless.
Wow! Thank you so much for the detailed feedback! 🙌 We’re honored to have earned your trust and look forward to helping with future moves! …
We had the pleasure of working with Vince and his team from Muscle Movers for the second time, and we couldn’t be more impressed with their professionalism and dedication. Three years ago, they successfully relocated us from our home in Henderson, and when it came time to move again last weekend—this time to Summerlin—we knew exactly who to call. Our previous experience with them had set a high standard, and once again, they exceeded all expectations. From the start, the process was seamless.
Thank you so much for going in great detail your entire experience with me and our staff. We know everything doesn't always go perfect and we're glad we were able to make it right. Hope all is well sir
Shaun and Delvon were awesome! They were very pleasant, personable, courteous and respectful. They worked quickly and efficiently. Everyone I dealt with were great! Edited: I originally gave 5 stars, which the guys that moved me deserve. I took one star away for how the paperwork side of things was handled. My only complaint is in the paperwork, the way things are worded, and processed. I thought the deposit was going towards final costs on moving day, since to me, that is what deposit means.
Thank you so much, Krysta! We truly appreciate you taking the time to leave this review. Shaun and Delvon are a fantastic part of our team, and we’re proud to hear they delivered the courteous, efficient, and professional service we strive for on every move.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff127
- careful handling102
- easy move32
- muscle movers22
- professional movers20
- quick work19
- long distance move5
- efficient packing4
- piano moving4
- interstate move3
What the company says about itself
Taken from Muscle Movers LLC Las Vegas’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
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“…be moved with 100% Satisfaction …Guaranteed! 2. How do I book my move? We will revi”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…there are no additional charges. Fully Licensed and Insured Our skilled movers are trai”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“OP to unsubscribe. Privacy Policy . Get Free Quote Highest rated moving company in Las Veg”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…additional charges. Fully Licensed and Insured Our skilled movers are trained and qual”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory