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Coleman American Moving Services, Inc.

Mover in Lutz, Florida

Its address is in Tampa, Florida. It appears here because Google returns it for Lutz.

Google rating

4.6

Ratings counted

489

Are 1 or 2 star

8.6%Above typical

The rating breakdown

42 of the 489 ratings in Google’s published star breakdown for Coleman American Moving Services, Inc. are one or two star.

Against other movers in Lutz

This company8.6%
Typical mover in Lutz8.0%

About the same as the middle of the 6 movers in Lutz we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
43388.5%
4 star
91.8%
3 star
51.0%
2 star
71.4%
1 star
357.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Coleman American Moving Services, Inc. at 8.6%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Coleman American Moving Services, Inc., counted by matching the words they used.

  • Damage to belongings22 · 52%
  • Items missing or never delivered8 · 19%
  • Late, delayed or a no-show7 · 17%
  • Crew conduct6 · 14%
  • Claim or refund went nowhere2 · 5%
  • Booked by one company, moved by another2 · 5%
  • Stopped responding2 · 5%
  • Price rose after the quote1 · 2%

Counted across the 42 one and two star reviews we have read for Coleman American Moving Services, Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewG C.6 years ago
Allied/ Coleman Movers. I do NOT recommend Allied Coleman, dealing with them has been extremely stressful and resulted in some of my precious belongings being damaged. Being a retired Naval officer, I have moved 14 times in my 30 career. Most moves have gone seamlessly, even the overseas ones. That all ended with this most recent move from SC to FL. Our initial contact with Allied was quite pleasant with a reasonable quote and the promise of personal, hands on service and a pledge to be there throughout the move.
1-star Google reviewKim T.6 years ago
I had a very poor experience with Coleman Allied which started with the movers being 4 hours late. When the guys arrived, they started to pack my things but noticed that they had no shrink wrap. The movers guaranteed that my things would be shrink wrapped at the wearhouse and even offered to take a picture. After 8 days of following up, i never received a picture and my things arrived in michigan with no shrink wrap.
1-star Google reviewDustin9 years ago
This is the worst most unprofessional moving company i have ever had to deal with when you call and leave multiple messages you get no response then when you do get a response a couple weeks later they say that it just left the warehouse when asked why they have no answer so due to their laziness and unprofessional my family has been without our stuff for over a month and who knows how long it will take them to get it here i would NEVER recommend this company.
1-star Google reviewSusan W.10 months ago
In July 2025 I contracted Allied Van Lines to move my inventory of professionally packed (fragile) art CLEARLY MARKED 'EXTREMELY FRAGILE ' and other personal belongings. The sales rep from Coleman Moving/Allied assured me that there would be no issues following my handling instructions. The day of the move the movers started grabbing boxes and tossing/piling them every which way into huge cardboard bins on wheels, disregarding the FRAGILE signs. Meanwhile the truck was being packed like sardines.
1-star Google reviewRobert D.3 years ago
Tried to overcharge me. Then lost my dining table, a $3200 item their driver admired at loading. They refused to replace it despite I had the best insurance and video of them unloading the truck showing it never arrived. If you really want your stuff, don't use these guys. Just dishonest.
1-star Google reviewAmanda C.4 years ago
Too many details to post. Moral of the story is they tell you one thing, have you sign another. When you ask to make sure your signing the correct contract they continue to lie to you. Then when your expecting the correct price you discussed they do not take any responsibility and all they say is "you signed a contract, sorry they must have confused it with the other contract. However you signed it.
1-star Google reviewHema V.2 years ago
RUN FROM THIS COMPANY!! Absolutely horrible in every way! We packed our boxes ourselves. Allied Coleman simply had to move our furniture items and the packed boxes. We downsized our home in Tampa to move our mom to Pensacola. The remaining items were to be moved to our home in Alabama. The move was scheduled for pick up in Tampa on June 11, 2024 and drop off in Pensacola/Alabama on Friday June 14, 2024. The movers arrived at 9 AM on June 11 in Tampa with NO TOOLS. They did not know what they were doing.
1-star Google reviewalex K.2 years ago
We used Coleman Moving Services from this location (part of Allied) for our move from Florida to Georgia on February 28, 2024. The total cost of our move was $14,000. Chris Vaugh, our adjuster, assured us that all items listed in our quote would fit on the semi-truck. On February 28, the driver confirmed that all items packed two days prior would fit on his truck.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous185 · 50%
  • Worked hard and fast141 · 38%
  • Careful with belongings43 · 12%
  • Turned up when they said30 · 8%
  • Kept in touch24 · 7%
  • Price matched the quote2 · <1%

Counted across the 367 four and five star reviews we have read for Coleman American Moving Services, Inc.. A review can mention more than one thing.

In their own words

5-star Google reviewKris E.8 months ago
George Ajose and Roderick Burney were absolutely fantastic movers. From start to finish, they were professional, efficient, and incredibly respectful of my home and belongings. They worked with great care, moved quickly without cutting corners, and had a positive, can-do attitude the entire time. What really stood out was their attention to detail and teamwork—they communicated clearly, handled everything carefully, and made what is usually a stressful process feel completely smooth and effortless.
Reply from the business

Kris, thank you for your wonderful review! We’re glad to hear that George and Roderick made your move smooth and effortless with their professionalism and teamwork. Your recommendation means a lot to us!

5-star Google reviewTia H.2 years ago
I recently used Coleman American Moving, Inc./Allied Moving Company for a major relocation, and the experience was exceptional from start to finish. The level of expertise and professionalism displayed by the salesman, Chris Vaughn, truly set the tone for the entire process. Chris took the time to thoroughly understand my specific needs, provided a detailed and transparent quote, and guided me through every step of the moving process with ease.
Reply from the business

Thank you for choosing Coleman Allied and for sharing your exceptional experience with us! We truly appreciate your kind words and recommendation. Glad to hear that Chris, Kierra, Edgar, and the team provided top-notch service.

5-star Google reviewLeslie H.2 years ago
Coleman American Moving has been great to work with through all phases of the moving process. Ms Shanette (Move Coordinator )has been wonderful to work with, very quick to respond to emails/calls. We are currently waiting for our items to be delivered but are confident they will finish just as they started the process, with the best service possible. They are the utmost of professionals, highly recommend if you are looking for in-state/out of state movers at a reasonable price.
Reply from the business

Thank you for your kind words, Leslie! We appreciate your trust in our team and are glad to hear that Ms. Shanette provided excellent service. We're committed to delivering your items with the same level of professionalism. Thank you for recommending us!

5-star Google reviewGabby D.a year ago
Today on October 4, 2024, we were blessed with the most amazing movers. Leading up to the pack out date, we were so stressed especially since our move is international but as soon as our movers came in, I knew we were in good hands. Our movers were Nick, Eli, & Taurus. Wow. What a team. They helped us through the process. They were so careful with our belongings and our pets. It’s not easy trying to navigate a cramped apartment with two pets and so many people all at once and all together. They came into chaos!
Reply from the business

Gabby, we are so grateful for your kind words and thrilled that Nick, Eli, and Taurus provided such an amazing moving experience for you and your family! Thank you for acknowledging their hard work and professionalism. Your gratitude means the world to us!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • respectful staff43
  • damaged furniture10
  • military move9
  • careful packing9
  • professional packers7
  • efficient movers7
  • quick packing5
  • cross country move4
  • move coordinator4
  • detailed quote3
  • furniture moving3

What the company says about itself

Taken from Coleman American Moving Services, Inc.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Mentions the Better Business Bureausays on their website
    Show the text this came from

    “…confidence. We are accredited by the Better Business Bureau and proudly hold ProMover certification”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “…moving easier and safer for families since 1914. When J.M. Coleman founded the company”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…he had a dream for the future. Now with over 100 years of experience under our wheels, Coleman”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Nationwide Household Residential Free Quote Tampa Movers - Tampa, FL Moving Enlarge”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bizapedia.comdirectory
  • chamberofcommerce.comdirectory

Before you hire Coleman American Moving Services, Inc.

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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