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Golden Movers LLC

Mover in Lutz, Florida

Its address is in Tampa, Florida. It appears here because Google returns it for Lutz.

Google rating

4.6

Ratings counted

256

Are 1 or 2 star

9.4%Above typical

The rating breakdown

24 of the 256 ratings in Google’s published star breakdown for Golden Movers LLC are one or two star.

Against other movers in Lutz

This company9.4%
Typical mover in Lutz8.0%

1.4 percentage points higher than the middle of the 6 movers in Lutz we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
22989.5%
4 star
31.2%
3 star
00%
2 star
31.2%
1 star
218.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Golden Movers LLC at 9.4%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Golden Movers LLC, counted by matching the words they used.

  • Damage to belongings8 · 36%
  • Price rose after the quote7 · 32%
  • Items missing or never delivered4 · 18%
  • Crew conduct2 · 9%
  • Booked by one company, moved by another1 · 5%

Counted across the 22 one and two star reviews we have read for Golden Movers LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewMJ G.a year ago
I wouldn't even give them one star ...they quoted me and gave me an estimate of $300 and they only had to move half a bedroom that took 30 minutes for the time they started to finished. they sat around for an hour debating with me that I owed them another $900 for hidden costs they charged me $1,100 and if I wouldn't have paid that then they would have taken possession of my property and charge me $250 a day and then the storages that they have are rat infested storages.
Reply from the business

MJ, you left this review for the wrong company. Please remove this. Please give us a call [phone removed] and we'll be happy to help you identify the company that you used, and help report them if applicable. I'm We are Golden Movers based in Tampa Florida. You are not one of our customers.

2-star Google reviewChris D.7 years ago
Save your money., seriously. I really don’t know where to start this review. My wife and I were charged a ridiculous amount to move 7-8 minutes away, but we wanted a company that was properly insured, etc. and had credible reviews. The owner Josh was cordial and professional when he came to our home to give us a price quote, but once he left, things started to turn for the worse: Josh never verbally quoted us an "upcharge" for moving on the weekend, but this showed up in our charges.
1-star Google reviewAlice P.3 weeks ago
Golden Moving/priority moving group. Good evening on May the 15 2026, I called in to request a qoute to move from New Haven CT to San Antonio Texas, I originally had spoken with Melissa who provided me with a qoute, I accepted the estimated qoute provided by Melissa I have attached the inventory list I was provided, about 2 weeks later I called and spoke with Bryan Carter & Michael to ask how much more would it cost to add my living room sectional, Mr Carter stated to me I had an additional 312 CF avail and the…
Reply from the business

Hello, You posted on the wrong company’s profile. We’re very sorry to hear about what you and your children have endured. We are NOT Golden Moving! they are a broker. We are Golden Movers, a locally owned moving company based only in Tampa, Florida.

1-star Google reviewJeffrey F.a year ago
Go with at your own risk!!! I learned an expensive lesson from this company. First don't listen to what they tell you. They ARE a broker (they told me they are not) and will low ball your estimate and leave things out on purpose. My quote was for $335 and my total was $2800. I told them about the stairs (which they say 7 stairs is a flight and the 8th one is another $150) the freezer, couch, and table and charged me $75 per item. Also not disclosed was the truck security surcharge of almost $600.
Reply from the business

You have the wrong company. Hi Jeffrey, we’re very sorry to hear about your experience but after reviewing our records, we don’t show any move under your name. It seems you may have been misled by a company using a similar name to ours.

1-star Google reviewAleecia R.a year ago
DO NOT USE THIS COMPANY!!!!!!!!!!! If I could give 0 stars I would… the absolute thievery of this company! Quoted me at $300, for me to sign with them because they were super nice and accommodating. then charged me $1000 for “bulky” items even though they were aware of the “bulky” items before pickup. Then also refused to use the packing material I had, so instead used there own and charged me an extra $400 for that… after they had my stuff on the truck, they wanted to charge me $2200 FOR A ONE BEDROOM…
Reply from the business

Aleecia, you left your review on the wrong company. Please remove this. It looks like you are located in Orlando and we are based in Tampa and do not have you in our data base. There is another company in Orlando that has a similar name. Did you maybe hire them?

1-star Google reviewJ M.5 years ago
I have to confess we have never had such an atrocious experience with any moving company as we had with Golden Movers. Run when you hear their name. When we hired them we were told that if we purchase their full coverage insurance with the $500 deductible and anything happens to our furniture they will repair it, and if it can’t be fixed to our satisfaction and to the original state of the furniture we will be given the replacement cost minus the deductible.
2-star Google reviewSarah F.Edited 3 weeks ago
Started out good. Was able to accommodate a one day change in date of services. It was a simple move and they couldn’t get that right - simply offloading a 26’ Uhaul truck into a ground floor AC unit. Easy. Provided a $200 deposit. But then it got bad. I confirmed via email and text the day before scheduled services. Was told the movers would arrive between 8a-9a on Saturday and would call me when they left the yard (in Tampa). 9:30a came and went - no calls. I called 4 times, texted twice, emailed. Nothing.
Reply from the business

Sarah, I’m sorry for the delayed arrival, the lack of communication that morning, and the initial billing error. You were promised an 8:00–9:00 a.m. arrival window, and we did not meet that commitment or communicate the scheduling issue as we should have.

1-star Google reviewMichael S.Edited 2 years ago
I had three mini-chests storage bins full of hand painted gaming figures that should have gone on and come off the truck in one piece. Instead, while loading the truck, the movers flipped them upside down on the dolly for no apparent reason other than to damage the contents. The driver took it upon himself to disassemble them and they arrived in pieces, many of which we still can't find.
Reply from the business

Hi Michael. It seems our reply got deleted when we verified our google profile, so I wanted to reply again to let the public know that we had addressed this with you. I'm not trying to rehash old events.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous118 · 56%
  • Worked hard and fast57 · 27%
  • Careful with belongings48 · 23%
  • Turned up when they said40 · 19%
  • Kept in touch15 · 7%
  • Price matched the quote5 · 2%

Counted across the 212 four and five star reviews we have read for Golden Movers LLC. A review can mention more than one thing.

In their own words

5-star Google reviewS M.4 months ago
They were on time, careful in moving to ensure neither my house or possessions were damaged, and efficient in action. The movers themselves were courteous, professional and hardworking. The estimate was spot on and I felt it was a good value. Would definitely hire them again!
Reply from the business

Thank you so much for your thoughtful feedback! We’re glad to hear our team was on time, careful, and efficient throughout your move. Protecting both your home and your belongings is always a top priority, so it’s great to know that stood out.

5-star Google reviewPaula S.9 years ago
We are so happy that Golden Movers moved us from Florida to South Carolina! It was a great experience. Josh, his office staff, and his teams that moved us did everything with excellence! The office staff was organized and planned packing and unloading, off-site storage, and delivery which was no easy feat because it took us two months to purchase a new home. They communicated well with us the entire time. I cannot say enough about the teams that moved our belongings.
5-star Google reviewJoseph R.5 years ago
In short, legit. Anyone who researches moving companies understands the difficulty of finding a solid, trustworthy and efficient company among the choices. I have nothing but good things to say for my experience for an out of state move from NJ to Florida. This is a really great moving company. From the initial preparations for planning, explanation of services and accommodations in the process, right down to the actual move it was without a doubt a very good experience.
5-star Google reviewSasha L.a month ago
Josh, I am freshly back to work after our move last week. One of my first orders of business was to e-mail you to tell you what an incredible job your team did with our move. I cannot communicate enough how impressed I was; especially with Dwayne Bailey, who led the team. The team was timely and efficient. They moved everything without any breakage. They wrapped my son’s delicate medical equipment like it was going to be launched into space.
Reply from the business

Thank you so much for taking the time to share such a thoughtful review. Your words truly mean a lot to all of us at Golden Movers. We are especially grateful for your recognition of Dwayne and the entire crew.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff25
  • professional movers22
  • smooth move11
  • efficient move7
  • no broken items6
  • careful movers5
  • punctual movers5
  • cross country move4
  • patient movers3
  • no hidden fees2
  • flawless move2

What the company says about itself

Taken from Golden Movers LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is licensedsays on their website
    Show the text this came from

    “…and Background Checks on all staff Licensed, Bonded and Insured Personalized Care &”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…checked, drug tested, and in uniform! More Than 20 Years In Business Christian Owned and Operate”Raw text captured from the page, including any surrounding navigation.

  • Says it is bondedsays on their website
    Show the text this came from

    “…ackground Checks on all staff Licensed, Bonded and Insured Personalized Care & Att”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…on all staff Licensed, Bonded and Insured Personalized Care & Attention You’r”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yellowpages.comdirectory

Before you hire Golden Movers LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

Other movers in Lutz

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Phoenix Moving Solutions LLCMover · Lutz, Florida · based in Tampa5.0441
Moving MatchMoving and storage service · Lutz, Florida · based in Palm Harbor4.8383
Two Men and a Truck MovingMover · Lutz, Florida · based in Thonotosassa4.6265
First Choice Moving and StorageMoving and storage service · Lutz, Florida4.7257
All My Sons Moving & StorageMoving and storage service · Clermont, Florida · based in Orlando4.78,622

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