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College Hunks Hauling Junk and Moving Colorado Springs

Mover in Monument, Colorado

Its address is in Colorado Springs, Colorado. It appears here because Google returns it for Monument.

Google rating

4.8

Ratings counted

2,229

Are 1 or 2 star

3.7%Around typical

The rating breakdown

82 of the 2,229 ratings in Google’s published star breakdown for College Hunks Hauling Junk and Moving Colorado Springs are one or two star.

Against other movers in Monument

This company3.7%
Typical mover in Monument7.4%

3.7 percentage points lower than the middle of the 5 movers in Monument we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
2,07593.1%
4 star
572.6%
3 star
150.7%
2 star
140.6%
1 star
683.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is College Hunks Hauling Junk and Moving Colorado Springs at 3.7%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for College Hunks Hauling Junk and Moving Colorado Springs, counted by matching the words they used.

  • Damage to belongings15 · 35%
  • Late, delayed or a no-show6 · 14%
  • Crew conduct6 · 14%
  • Price rose after the quote3 · 7%
  • Items missing or never delivered1 · 2%
  • Claim or refund went nowhere1 · 2%
  • Stopped responding1 · 2%

Counted across the 43 one and two star reviews we have read for College Hunks Hauling Junk and Moving Colorado Springs. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewAmelia B.2 weeks ago
I am frankly disappointed with the service I received. The team showed up 45 mins late and damaged my furniture along the way. I paid for the premium to cover any damages furniture, however once I filed a claim I never hear from Colleg Hunks again. Additionally, the two men had a nonchalant attitude and took their sweet time moving my stuff and frankly getting moving at all. I will not use College Hunks again and I would never recommend the company.
Reply from the business

Amelia Bowlin, We want you to know that our team takes all feedback seriously and we’re truly sorry you did not have a better experience. Please contact us so that we can help resolve any other issues at [phone removed].

1-star Google reviewFrancisco Z.a year ago
⭐☆☆☆☆ (1/5) I highly recommend avoiding this moving company. They provided an incredibly inaccurate estimate for my move, and the entire experience was frustrating from start to finish. The manager/lead, Shawn, was completely unhelpful and unprofessional. When I asked for a copy of the original estimate, Shawn claimed we didn’t identify all of our household goods correctly. However, he failed to provide the original documentation of that estimate, making it impossible to verify his claim.
Reply from the business

Francisco Zavaleta, We’re very sorry you did not have a great experience with our business and wanted to apologize on behalf of our entire team. We’d be more than happy to facilitate a resolution if you could please contact us directly at [phone removed].

1-star Google reviewJessica M.a year ago
Canceled a move and never got my deposit back. The general call center would not provide contact details of the local office responsible for refunding me. Poor and unethical business practice to keep potential client's funds and not be accessible.
Reply from the business

We’re very sorry to hear you did not have a better experience with our services and truly want to help resolve any issues you may have. If you could please reach out to our team at [phone removed], we will do our best to help resolve your concerns.

1-star Google reviewAMP2 years ago
We will never use nor recommend this company again! When we got a quote we mentioned we had furniture in storage that needed to be put together and we were assured that it can be done. Fast forward to moving day I asked about protecting the carpet since it’s a new house and they did nothing for it. I also asked if they can put a bed together and they said they don’t do that because they didn’t take it apart.
Reply from the business

CDBA, Thank you for giving us your honest feedback. We want you to know our College Hunks team is committed to providing exceptional service and take all feedback, including yours, very seriously and with the utmost concern.

1-star Google reviewJaleese T.3 years ago
I was looking for a full service moving team from COS to Denver. However, my new apartment flooded so I had to delay my move. I had already paid a deposit due to pressure tactics (They got me lol) Well the next morning when I found out about the flood I cancelled my move and here I am still waiting on my money i paid back. Per their policy I was eligible for a refund .
Reply from the business

Jaleese Tyson, We always strive to provide our customers with the best service possible and we’re truly sorry we did not leave you completely satisfied. Please contact us at your earliest convenience [phone removed] so that we can help resolve any other issues.

2-star Google reviewD'dee T.3 days ago
If I were just reviewing the team that came for the junk removal I would give a higher score. They were both polite, clean, worked quickly, and did a good job overall. But the company and customer service is bottom of the barrel. I reached out for an estimate for junk removal. I got a text that asked for pictures of the items to give an estimate so I sent pictures of an old fridge and piles of tree trimmings in the yard; but I never got a response.
1-star Google reviewDaniel P.3 years ago
Job was quoted as being $3100 max by Jarrod the salesman, and I was assured it couldn’t increase past that. Job was quoted at 9.5 hours, to include the boxing materials and the actual boxing of all items in the home, and would decrease (as well as the price) depending on how much we boxed ourselves. My wife and I boxed 95% of the house and moved things into common areas to expedite the move.
Reply from the business

Daniel Parish, We always strive to provide our customers with the best service possible and we’re truly sorry we did not leave you completely satisfied. Please contact us at your earliest convenience [phone removed] so that we can help resolve any other issues.

1-star Google reviewSunshine O.3 weeks ago
On August 3, 2026, we hired College Hunks Hauling Junk and Moving to remove junk from our garage. The items included mostly cardboard boxes from a recent move, a mattress pad, a crib mattress, and a few trash bags containing broken-down cardboard. The crew that arrived on August 3 informed us that their truck was already full and that they would need to return the following day to finish the job. Despite this, they chose to remove approximately 75% of the items from our garage that same day.
Reply from the business

Dear Valued Customer, Thank you for sharing your experience with us, and we sincerely apologize for the confusion and frustration regarding the pricing and service you received. We strive to provide transparent and consistent communication, and we regret that we fell short in this instance.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous309 · 53%
  • Worked hard and fast277 · 48%
  • Turned up when they said92 · 16%
  • Careful with belongings50 · 9%
  • Kept in touch38 · 7%
  • Price matched the quote11 · 2%

Counted across the 582 four and five star reviews we have read for College Hunks Hauling Junk and Moving Colorado Springs. A review can mention more than one thing.

In their own words

5-star Google reviewDominicka year ago
⭐️⭐️⭐️⭐️⭐️ I had an excellent experience with College Hunks for furniture removal! Scheduling was easy, and they were able to fit me in quickly. The team arrived on time and was professional, courteous, and efficient. They carefully removed my old furniture without causing any damage to my home. What really impressed me was their attention to detail and respect for my space. Their positive attitude and willingness to accommodate my needs made the entire process stress-free.
Reply from the business

Glad we were able to help, Dominick! We always strive to provide the best experience for our customer’s junk removal and moving needs and are extremely pleased to see this was the case for you.

5-star Google reviewDavid R.9 months ago
Bottom line, I would absolutely recommend doing business with College Hunks Moving! In August, I met with Sean who came out and surveyed my 4 storage units. He provided me with a very fair estimate the very same day for my move that would take place in October. I even added some items to storage, and Sean still honored his original estimate even though it required adding an additional truck.
Reply from the business

Thanks so much, David R! At College Hunks Hauling Junk and Moving, we know moving can feel overwhelming, so our movers focus on making the process seamless from start to finish. We’re grateful you chose us as your moving company.

5-star Google reviewMike A.a year ago
WOW that was convenient! I was able to sign up with College Hunks Hauling Junk and Moving online without the hassle of having to call to schedule the appointment - the haulers showed up within the time window I selected (earlier in the window!) and removed all of my stuff for an inexpensive, reasonable price! The two haulers were very friendly and sociable, and they made the transaction super easy. I highly recommend this company to anyone in an area that the company offers its services!
Reply from the business

Mike Allen, We’re happy to hear we were able to meet your expectations! It means so much to us when customers share their experiences. Please do not hesitate to contact us again for any of your junk hauling and moving needs!

5-star Google reviewLeah W.Edited 2 years ago
Wonderful experience! We needed a large solid oak conference table moved into our office downtown. We needed it brought from the street up two stories, wiggled around various tricky features of the building, and safely into our suite. The team was right on time. They called as soon as they arrived to communicate on finding exactly which door it was. I was running late, and they were very patient with waiting for me to arrive.
Reply from the business

Leah Watters, Thank you for taking the time to share your wonderful review. Our team works diligently to provide our customers the best junk hauling and moving experiences. Reviews such as yours help provide them with encouragement to keep doing what they are doing.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly staff637
  • polite staff259
  • junk removal82
  • estimate40
  • quick work39
  • professional movers33
  • fair pricing32
  • careful movers16
  • furniture removal16
  • early arrival14
  • hot tub removal8
  • quick loading7

What the company says about itself

Taken from College Hunks Hauling Junk and Moving Colorado Springs’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is licensedsays on their website
    Show the text this came from

    “…to full estate projects, our trained, licensed professionals handle the heavy lifting”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “, packing/unpacking, loading/unloading, insured transportation and more. Call for a fre”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “With over 10 million happy clients over 15+ years, you can rest knowing the HUNKS have go”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…reviews Trustpilot 4.9 Rating Request a free quote Call Now Moving Donation Pickup Labor P”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “…you can rest easy knowing our customer satisfaction guarantee backs our services. We want to always e”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • birdeye.comreviews

Before you hire College Hunks Hauling Junk and Moving Colorado Springs

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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