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College Hunks Hauling Junk and Moving Dallas Garland

Mover in Caddo Mills, Texas

Its address is in Garland, Texas. It appears here because Google returns it for Caddo Mills.

Google rating

4.9

Ratings counted

291

Are 1 or 2 star

3.4%Around typical

The rating breakdown

10 of the 291 ratings in Google’s published star breakdown for College Hunks Hauling Junk and Moving Dallas Garland are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
27694.8%
4 star
51.7%
3 star
00%
2 star
20.7%
1 star
82.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is College Hunks Hauling Junk and Moving Dallas Garland at 3.4%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for College Hunks Hauling Junk and Moving Dallas Garland, counted by matching the words they used.

  • Damage to belongings3 · 38%
  • Late, delayed or a no-show2 · 25%
  • Items missing or never delivered1 · 13%
  • Claim or refund went nowhere1 · 13%
  • Crew conduct1 · 13%

Counted across the 8 one and two star reviews we have read for College Hunks Hauling Junk and Moving Dallas Garland. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewGreg P.a year ago
Very poor service they broke multiple items and were unwilling to pay except by the prescribed weight and did not want to work with me on it at all. They also would not refund money for a secondary move after I canceled it due to the poor service I would not recommend this location for any services.
1-star Google reviewDestiny B.2 years ago
I am a property manager who got years has been referring literally all of my move ins to Ameritex. I was very saddened last December to be so treated so badly just because I worked for a company they don't like as if this is my fault. They retaliated and treated me horribly even though a different management company was paying for my move since I was moving to their property.
1-star Google reviewHallie W.2 years ago
I will NEVER recommend this moving company to anyone. Used them on our recent move & the service from the management worker that day was absolutely horrendous. They left with our entire home in the U-HAUL and disappeared for 2 hours. The manager ignored and declined our calls the entire time and gave us no update. They finally showed up and she gave excuse after excuse. Blaming things on other people and talking bad about other workers. She caused a scene outside of our new home & was extremely rude.
1-star Google reviewE C.7 months ago
College Hunks did not make the very first appointment I scheduled for a walk through, still I gave them another try thinking there was some miscommunication and even when they didn’t make the SECOND scheduled appointment, I gave them a third try. What a disappointment with this truly unprofessional company to not even return calls or show up to customer appointments. This company is seriously a ridiculous joke.
1-star Google reviewKara2 years ago
The crew showed up two hours late and then failed to present us with paperwork to sign. The truck broke down in the middle of loading it so nothing got moved for a few hours. They did not shut off the water valve to the fridge and flooded …

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast9 · 53%
  • Professional and courteous7 · 41%
  • Careful with belongings2 · 12%
  • Turned up when they said1 · 6%
  • Kept in touch1 · 6%

Counted across the 17 four and five star reviews we have read for College Hunks Hauling Junk and Moving Dallas Garland. A review can mention more than one thing.

In their own words

5-star Google reviewScott M.a year ago
We recently had the pleasure of working with College Hunks Hauling Junk & Moving, and they truly exceeded all expectations. From start to finish, the entire process was seamless, professional, and stress-free. Perhaps most importantly, their pricing model was a pleasant surprise. Their fees were clear, fair, and easy to understand. There were no hidden expenses or last-minute surprises, which made budgeting for the move so much easier. The movers themselves were nothing short of phenomenal.
Reply from the business

Scott McDonald, We’re happy to hear we were able to meet your expectations! It means so much to us when customers share their experiences. Please do not hesitate to contact us again for any of your junk hauling and moving needs!

5-star Google reviewJeff S.a year ago
Daniel and his team were right on time, efficient and a pleasure to work with. Thanks for a great move.
Reply from the business

Jeff Shirley, Thank you for choosing College HUNKS Hauling Junk & Moving. We hope to be your go-to company for all of your labor, junk hauling and moving needs. We really appreciate you taking the time to share your feedback with us. Thank you again!

5-star Google reviewAndrew K.a year ago
The movers were so nice and efficient! They had the furniture wrapped so well and placed it exactly where I wanted it. We have had movers before and I would definitely call them first! You will not be disappointed.
Reply from the business

Andrew Kalldin, Thank you for the 5-stars! We take pride in giving our customers the best service and we’re overjoyed to receive your compliments and appreciation. We’re incredibly grateful that you took the time to leave us this review and hope to serve you again in the future for any junk removal…

5-star Google reviewNiem G.2 years ago
Amazing services! Kenneth and Matua were so gentle with our antique pieces. We will be calling them when we move our pieces back into our home. They were VERY kind and super helpful.
Reply from the business

Niem Garza, Thank you for taking the time to share your wonderful review. Our team works diligently to provide our customers the best junk hauling and moving experiences. Reviews such as yours help provide them with encouragement to keep doing what they are doing.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly staff96
  • polite staff30
  • efficient staff9
  • smooth process8
  • fast work7
  • easy move6
  • courteous movers3
  • accurate quote2
  • rescheduling2
  • fast crew2

What the company says about itself

Taken from College Hunks Hauling Junk and Moving Dallas Garland’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is licensedsays on their website
    Show the text this came from

    “…to full estate projects, our trained, licensed professionals handle the heavy lifting”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “With over 10 million happy clients over 15+ years, you can rest knowing the HUNKS have go”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…reviews Trustpilot 4.9 Rating Request a free quote Call Now Moving Donation Pickup Labor P”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “, packing/unpacking, loading/unloading, insured transportation and more. Call for a fre”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “…you can rest easy knowing our customer satisfaction guarantee backs our services. We want to always e”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory
  • yellowpages.comdirectory
  • facebook.comsocial

Before you hire College Hunks Hauling Junk and Moving Dallas Garland

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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