Community Movers
Moving and storage service in Silver Spring, Maryland
Google rating
4.9
Ratings counted
221
Are 1 or 2 star
2.3%Around typical
The rating breakdown
5 of the 221 ratings in Google’s published star breakdown for Community Movers are one or two star.
Against other movers in Silver Spring
1.6 percentage points lower than the middle of the 15 movers in Silver Spring we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 214 | 96.8% | |
| 4 star | 1 | 0.5% | |
| 3 star | 1 | 0.5% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 2.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Community Movers at 2.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Community Movers, counted by matching the words they used.
- Crew conduct3 · 60%
- Damage to belongings2 · 40%
- Late, delayed or a no-show1 · 20%
- Belongings withheld over payment1 · 20%
- Booked by one company, moved by another1 · 20%
Counted across the 5 one and two star reviews we have read for Community Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Worst experience you can have when moving. Don’t believe any of the good reviews they have to be lies. The company came over and charged me 1000 more on moving day. They handed my stuff off to a third party moving company who then tried delivering on the wrong day that was not agreed on and then tried holding my stuff for ransom if I didn’t pay them an extra 1000 more. They did not win that as I threatened to sue. Then they brought my stuff over and broke almost everything.
Mr. Daniel Franquiz, We feel sorry for your experience with some other moving company, But we never served you! You have reviewed my account which is in Silver spring and we have never treated any one like your experience . Please correct … More
Total waste of time. Scheduled for 9 AM, but they kept pushing the arrival—first to 2 PM, then 4 PM, and finally suggested rescheduling for the next day. No accountability, no real updates, just delays and excuses. Extremely unprofessional and unreliable. I wouldn’t trust them with my time or my move.
I experienced many issues when I hired community movers to transport a couch and found them to be very unprofessional because of communication and lack of experience. The lack of experience led to my hardwood floors being scratched up. If you do hire them, please be extra careful. Make sure that they are measuring the furniture/door frame. Provide them with moving blankets because they will just do the job. They don't care about damaging your property. Will not hire them again.
This moving company is a joke. I told him I needed to move a 2 bedroom apartment, a lot of boxes and bedroom set and to take apart a adjustable frame he ask for a cash $200 upfront deposit which I have $300 that he said he was charging on …
Dear Ms. Tina Jones, Thank you for sharing your feed back. Sorry to hear that our service did not meet your expectations. As a Customer-centric business, I take customer service very seriously. To clarify you contacted me on January 30 at 5:39 to book our moving services.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 67%
- Turned up when they said9 · 50%
- Worked hard and fast5 · 28%
- Careful with belongings3 · 17%
- Kept in touch3 · 17%
Counted across the 18 four and five star reviews we have read for Community Movers. A review can mention more than one thing.
In their own words
Jasbir is super reliable and makes the hassle of moving + junk removal fun & stress free! We’ve called on him a number of times since moving to silver spring to help with various loads of junk removal and he has been punctual, communicative, and easy to work with! He’s such a warm friendly face in the community - the company definitely lives up to the name! 🤗 will most definitely call up Jasbir for any future removals or local moving needs 🙌🏼
Jennifer, Thank you so very much for your superb review and 5-Stars. I always believe in Providing the best service to my Clients and will continue to do so. Your review will help Community Movers and Junk removal Company to grow and it … More
We booked with Community Movers 4 days before the move and Jasbir was very flexible and accommodating in get our move scheduled. They worked fast and were very careful with all of the items. Great customer service, price, and easy move with Community Movers.
Ms. Johanna Barillas Thank you so much for your great reviews. It means a lot to small Moving Company like ours. And will continue to work like this way always. Look forward to … More
Jessie from Community Mover was absolutely amazing! He made our move so much easier with his professionalism, flexibility, and willingness to help every step of the way. I truly appreciate all of his hard work and will definitely be using his moving services again in the future. If you’re looking for a reliable mover, I highly recommend giving Jessie a try, you won’t be disappointed!
Ms. Berhe, I thank you so much for Such a positive review. It will not help Community Movers but also Future customers who are looking for a reliable and honest Moving Company! I truly appreciate your Recommendation. Jesse … More
Community Movers responded immediately to my call for help to move a hospital bed from an assisted living home. They arrived on time and immediately started dismantling the bed which was no easy task. I appreciated the congeniality and efficiency of the owner of CM. The charge for this service was quite reasonable.
Ms. Karen Hammons, Thank you so much for your very thoughtful review. I was very with my staff to help you out. It’s My job is to provide my very best service possible. … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- reasonable pricing28
- respectful staff15
- careful movers12
- friendly owner7
- responsive owner7
- junk removal7
- short notice availability3
- organized packing3
- furniture removal3
- no hidden charges2
What the company says about itself
Taken from Community Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Office Movers Junk Removal Get your FREE Estimate Today! 202-251-2979 Request A Quote Com”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…impact to the environment. We are a licensed moving company, which offers dedicated”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory