Cordata Self Storage
Self-storage facility in Bellingham, Washington
Google rating
4.4
Ratings counted
91
Are 1 or 2 star
11.0%Above typical
The rating breakdown
10 of the 91 ratings in Google’s published star breakdown for Cordata Self Storage are one or two star.
Against other listings in Bellingham
5.9 percentage points higher than the middle of the 17 listings in Bellingham we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 66 | 72.5% | |
| 4 star | 10 | 11.0% | |
| 3 star | 5 | 5.5% | |
| 2 star | 2 | 2.2% | |
| 1 star | 8 | 8.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Cordata Self Storage at 11.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Cordata Self Storage, counted by matching the words they used.
- Damage to belongings1 · 14%
Counted across the 7 one and two star reviews we have read for Cordata Self Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Within less than a month of renting out my unit, I discovered there has been a leak in the ceiling of the unit causing costly damages to my belongings. When confronted in the office, my parter was told that they were not liable for any …
I generally don’t like writing negative reviews, but I feel it’s important to share my experience for others to be aware of what they’re getting into. This was my second time renting a storage unit here. My first experience, in 2004-2005, was excellent, which is why I returned. However, this time, it was different. Onsite management had changed. During my time there, the onsite manager never returned calls or emails. Jewel, the weekend manager, was the only one who made anything happen.
Don't fall for the 1/3 off the first 3 months. It is a clean and safe facility but their billing practices are extremely miss leading. Even though our son moved his stuff in on the last day of May, they counted it as a whole month toward the special and then we only got 1 more discounted month after that, not the 3 advertised.
Friendly managers. Had a leak get some of my belongings wet, I was offered a discount on NEXT months rent and was told that they really couldn't fix anything until my stuff was moved out of the unit. Needless to say, I moved my belongings to a different company.
Be warned!!! I put some stuff here due to the nice staff and price point. Boy was that a ruse. Every year they've raised the price and now it's almost double what I originally paid. Stay away if you can!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 38%
- Worked hard and fast4 · 31%
Counted across the 13 four and five star reviews we have read for Cordata Self Storage. A review can mention more than one thing.
In their own words
I have rented a large unit for almost three years and have only wonderful things to say about the staff. Amanda and Keith were always professional, polite, and quick to address any concerns or questions that I had. Unfortunately, because of other tenants’ poor choices to store food that attracted rodents, I did have to deal with rodent droppings through my unit, but thankfully nothing of mine was ever damaged.
Thank you for sharing your experience, Alissa! We're so glad we could make you feel welcome and supported. We truly appreciate you choosing Cordata Self Storage!
It was easy to reserve my storage space on line at Cordate Self Storage. Upon making the reservation Amanda called to follow up and complete the transaction. When we arrived she showed us our storage area and was friendly, helpful, and easy to work with. The storage unit is pristine, with easy access, and the discounted website pricing for the first 3 months of storage is a such a good deal! I’m glad I found this storage company.
Thank you, Susan -- your kind words mean a lot!. Providing great service is our top priority, so we're thrilled to hear you felt well taken care of. We truly appreciate you choosing Cordata Self Storage!
I have been storing items at the Cordata Self Storage over the past twenty+ years. I have always been pleased with the facility and service, but what stands out at Cordata Self Storage is the management team. Amanda and Keith have always been a true pleasure to work with and I highly recommend this storage facility!!
Thank you, Charles. We're glad we could be of service to you and appreciate you choosing us for your storage needs!
Despite being extremely busy, Amanda, the manager, was very helpful on my move-in day. Also, she and Keith, the assistant manager, had to do a lot of paperwork to ensure I could reserve to move in at a later date and still receive the promotional rate. All went smoothly. They are very competent.
Thank you, Elizabeth! Your five-star rating means we must be doing something right! We appreciate you choosing Cordata Self Storage!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff25
- personable staff10
- security6
- truck4
- discounts3
- clean facility2
- helpfulness2
- inspection2
- efficiency2
- secure spot2
What the company says about itself
Taken from Cordata Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…the job. Our medical plan offers a free 24/7 Employee Assistance Program that provid”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory