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Corrigan Moving Systems

Mover in Rochester, New York

Google rating

4.8

Ratings counted

260

Are 1 or 2 star

3.5%Around typical

The rating breakdown

9 of the 260 ratings in Google’s published star breakdown for Corrigan Moving Systems are one or two star.

Against other movers in Rochester

This company3.5%
Typical mover in Rochester3.2%

About the same as the middle of the 21 movers in Rochester we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
23791.2%
4 star
114.2%
3 star
31.2%
2 star
20.8%
1 star
72.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Corrigan Moving Systems at 3.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Corrigan Moving Systems, counted by matching the words they used.

  • Items missing or never delivered1 · 13%

Counted across the 8 one and two star reviews we have read for Corrigan Moving Systems. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewPeyton A.7 months ago
I used this company over 3 years ago to move. I (foolishly) sent my game consoles with them. When my items arrived, my Nintendo Switch, 7 Nintendo Switch games, and 7 Nintendo DS games were "missing." I attempted to file a claim, but the packers conveniently neglected to include "video games" on the packing form, so they refused to repay me for around $900 worth of stolen items. DO NOT use this company if you care about your valuables.
Reply from the business

We do not have any record of your move. Please contact our Customer Care team at [phone removed].

1-star Google reviewBrad Y.a year ago
Hired them for a long distance move at the end of December and received my container in February. The pieces packed at my location were fine. However after being told by Rob (their estimator) that the large furniture items would be wrapped when returning to their warehouse I thought it would be okay. When opening the container I found that nothing was wrapped and 80% of my large furniture pieces were damaged. They did not even wrap the couch cushions which were badly stained.
Reply from the business

Thank you for bringing this to our attention, this is certainly not the level of quality we expect from our crews. It seems you are working with your Claims Team to rectify this, but please contact us at [phone removed] if we can provide any assistance with this process.

1-star Google reviewAshley M.5 years ago
They literally packed all of my stuff into giant boxes and dumped it on the floor of my new apartment. I've never had such a mess to deal with after moving to a new apartment. I've been trying to find certain items for days.
Reply from the business

Hi Ashley, we aren't able to find your name in our system as a customer. Please reach out directly to [phone removed], so we can talk with you and try to make this right

1-star Google reviewJohn A.2 years ago
Our team consisted of Jose Algarin DeJesus, Adam Aldridge, and Hector Mendez. They were very experienced, efficient, and a pleasure to work with. In short, terrific!
Reply from the business

Thank you for your kind words and review! Would you mind changing this to 5 stars, since you're happy with your move? Thank you for choosing Corrigan!

1-star Google reviewBusiness S.5 years ago
Their prices are ridicules I went to a Company Called "Foster's Moving Services' and paid half the price of what they were charging smh

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous105 · 51%
  • Worked hard and fast77 · 37%
  • Careful with belongings31 · 15%
  • Turned up when they said22 · 11%
  • Kept in touch18 · 9%

Counted across the 206 four and five star reviews we have read for Corrigan Moving Systems. A review can mention more than one thing.

In their own words

5-star Google reviewRick O.4 years ago
Absolutely the best decision we made concerning our out-of-state move! It was a total team effort: Rob was very detailed when inventorying our house for the estimate, and explained what he was doing and why. As the first person we connected with, he made a great impression on us. During the logistics of the move, Joanne was responsive, professional, and proactive every step of the way. We knew nothing was going to slip through the cracks, because she made sure there were no cracks in the process.
Reply from the business

Thank you for taking the time to leave this review, Rick! Best wishes as you settle into your new home!

5-star Google reviewAmy M.3 years ago
Corrigan/United just moved my mom's entire household from Livingston County to Maryland. Rob, our estimator worked with me remotely on Facetime to get an accurate idea of what was being moved, Joanne, our coordinator called and/or emailed several times prior to and during the move to check in on our progress, and our driver Russ, was outstanding, arriving on time and reviewing what was to be done each day with us. The crew worked hard and were able to load up early, which I really appreciated.
Reply from the business

Thank you for the wonderful review! Rob and Joanne surely are the dream team and Russ is an incredible driver. We wish you the best as you settle into your new home!

4-star Google reviewVeronica U.11 years ago
I just moved from Pennsylvania to North Carolina and Corrigan was the company I chose. I looked into a lot of companies and they gave me the best price and I also trusted them as a friend of mine moved previously with them. Overall they were great, I had no problems with the dates and all my things were delivered in their delivery window and nothing was damaged. All the people involved were professional and nice. When they delivered my things they made sure that the floors were protected.
5-star Google reviewBarbara K.10 years ago
What a wonderful experience working with Corrigan movers this past fall!!! This is the first long distance move we have made and after much research we decided to work with Corrigan. Each step of the process from interviewing the company, being provided a move quote, receiving contracts, detail steps to planning our move, the team packing our home and then delivering our belongs and unpacking went so very smooth.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • efficient crew12
  • moving crew7
  • move coordinator5
  • quick loading4
  • no damage4
  • easy process4
  • respectful of belongings3
  • fast staff2
  • secure packing2
  • friendly employees2

What the company says about itself

Taken from Corrigan Moving Systems’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

Operating numbers published on their site

  • MC 67234

Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)

  • Publishes a licence or operating numbersays on their website
    Show the text this came from

    “Payment Licenses PUCO # 2101-HG IL C.C. License #: 117864 United Van Lines ICC NO.MC-67234 US D”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “OH View Locations Move internationally Since 1929 Our History The Corrigan Story Establis”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…a seamless experience. Learn More Get a Free Quote Ready for your next move? Contact Corri”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • birdeye.comreviews
  • superpages.comdirectory
  • chamberofcommerce.comdirectory
  • yelp.comreviews

Before you hire Corrigan Moving Systems

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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