Dark & Rich LLC
Piano tuning service in El Paso, Texas
Google rating
5.0
Ratings counted
111
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 111 ratings in Google’s published star breakdown for Dark & Rich LLC are one or two star.
Against other listings in El Paso
4.3 percentage points lower than the middle of the 20 listings in El Paso we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 111 | 100% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Dark & Rich LLC at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous37 · 36%
- Turned up when they said6 · 6%
- Careful with belongings2 · 2%
- Worked hard and fast2 · 2%
- Kept in touch1 · <1%
Counted across the 102 four and five star reviews we have read for Dark & Rich LLC. A review can mention more than one thing.
In their own words
I had an excellent experience with this piano service company. The technician came to my home, was punctual, professional, and extremely knowledgeable. He carefully evaluated my piano, explained what needed to be done, and completed the repairs with great attention to detail. My piano now sounds and plays much better than before. It is clear that he takes pride in his work and genuinely cares about customer satisfaction.
Aaron is very good at what he does. Excellent customer service. Responsive and prompt service. He has a very good knowledge of his skill set and I have and would continue recommending him to anyone who may need the service he can provide
I have been using Dark & Rich for years. They always send the BEST technician to my house. He is friendly and professional and my piano sounds GREAT after he comes for a visit. They also recently helped me move my piano to my new home. I was concerned about damage to my house and my piano. They took extra special care to make sure everything was perfect. The level of thoughtfulness and professionalism exceeded my expectations.
As an event production assistant at a local company in Juarez, Dark & Rich had been highly recommended to me by colleagues in the industry. I decided to contact them to have them come and evaluate a 1900 Wissner & Sons piano, a family heirloom that was in terrible condition. Aaron is an expert and showed me in detail how to improve it in every way. The piano needed a complete restoration, and after several sessions, it was as good as new. Everyone in the family is thrilled.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- piano restoration5
- piano care4
- punctuality3
- quality used pianos3
- personalized attention3
- pianist3
- classical music performance2
- piano moving2
- courteous staff2
- knowledgeable technician2
What the company says about itself
Taken from Dark & Rich LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises financingsays on their website
Show the text this came from
“…for 25+ Years PianoDisc Dealer Financing Available Serving El Paso & Las Cruces BOOK”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- bizapedia.comdirectory