DeMario Brothers Moving
Moving and storage service in Southfield, Michigan
Google rating
4.7
Ratings counted
194
Are 1 or 2 star
5.7%Around typical
The rating breakdown
11 of the 194 ratings in Google’s published star breakdown for DeMario Brothers Moving are one or two star.
Against other listings in Southfield
About the same as the middle of the 6 listings in Southfield we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 179 | 92.3% | |
| 4 star | 2 | 1.0% | |
| 3 star | 2 | 1.0% | |
| 2 star | 1 | 0.5% | |
| 1 star | 10 | 5.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is DeMario Brothers Moving at 5.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for DeMario Brothers Moving, counted by matching the words they used.
- Late, delayed or a no-show2 · 33%
- Damage to belongings1 · 17%
- Crew conduct1 · 17%
- Stopped responding1 · 17%
Counted across the 6 one and two star reviews we have read for DeMario Brothers Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
So I had set up an apt for 12-2 on Thursday a week prior, did not show up called at 3 just to get a no response. They called at 4 saying that they were 30 min away. Then again at 5 saying that they are not gonna show at all do to weather. …
Well...what can I say. The weather became very unpredictable. Their timeline became unattainable an their attitude was intolerable. I wish them well.
I used Demario brothers in the past not a bad experience this second time around I scheduled a move with them weeks ago for the 27th which I understand is a holiday they arranged for them to be at my location at noon I was ready and prepared I received a text stating that unfortunately they wasn’t able to move me due to a family emergency I understand things come up but how could you do that to someone it was very unprofessional and didn’t even give me a heads up I’m devastated !
We hired this company for our move scheduled 2 pm Friday. They finally came 2.5 hours late with a too small truck. Rather than have us pay for two trips, they said they'd come back the next day with a larger truck. We figured it was an …
That's right. Your partner extremely underestimated the amount of items, and he ordered 2 men for a 4 Men Job. I felt like we were lied to only to get us to come out. I understand that desperate measures are sometimes taken, but not at the expense of our other customers who are also expecting us to…
They came to do the job. Saw I had a lot of things. Said they was going to the car and pulled off. Worst ever experience moving. Never use them.
My apologies for your inconvenience...but moving companies reserve the right to turn down jobs when there are extenuating circumstances. For example, there was a huge pool of water in front of the house that made it impossible to position … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 58%
- Worked hard and fast10 · 53%
- Turned up when they said2 · 11%
Counted across the 19 four and five star reviews we have read for DeMario Brothers Moving. A review can mention more than one thing.
In their own words
Demario Brothers Moving company did a remarkable job when it came to getting our whole house moved. We are a family of 6 so it was a task. They came in, scoped out the project and came up with a game plan. All I had to do is direct traffic. They fixed things and furniture that might of needed tightened or a screw replaced which was a life saver. They were kind, matter of fact and professional. We will definitely use them for all of our moves.
THIS IS MY FOURTH TIME USING THEM A LONG WITH A HOST OF FRIENDS AND FAMILY AND I LOVE THEIR SERVICE EVERYTIME! BEST PRICES ALWAYS ON TIME AND VERY PROFESSIONAL!!
Hello. I was referred to this moving company by my friend who has used their assistance on numerous occasions. And I can honestly see why. These men quoted me on the phone but of course you dont know the real work until its seen in person. I had to unexpectedly move and had literally NO HELP. They were so nice and patient with me. Bring along some boxes as requested also. Broke down my bed sets (2), mounted tvs, large couch and very heavy marble table.
Run and his team were absolutely amazing!! From start to finish everyone was professional and polite and were willing to go every extra inch to help my move be a success. I would highly recommend used them for any move you have!! Update: used them again and they were over above and beyond again!!! Please don’t look anywhere else for moving needs!!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling18
- courteous staff17
- professional movers5
- fast movers4
- respectful team3
- affordability3
- piano moving3
- no damage3
- early arrival2
- professional crew2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- porch.comdirectory
- yellowpages.comdirectory
- mapquest.comdirectory
- yelp.comreviews