Déménagement Avantage Blackburn inc.
Moving and storage service in Saguenay, Quebec
Its address is in Chicoutimi, Quebec. It appears here because Google returns it for Saguenay.
Google rating
4.8
Ratings counted
414
Are 1 or 2 star
2.9%Around typical
The rating breakdown
12 of the 414 ratings in Google’s published star breakdown for Déménagement Avantage Blackburn inc. are one or two star.
Against other listings in Saguenay
4.1 percentage points lower than the middle of the 9 listings in Saguenay we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 380 | 91.8% | |
| 4 star | 20 | 4.8% | |
| 3 star | 2 | 0.5% | |
| 2 star | 1 | 0.2% | |
| 1 star | 11 | 2.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Déménagement Avantage Blackburn inc. at 2.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Déménagement Avantage Blackburn inc., counted by matching the words they used.
- Damage to belongings3 · 38%
- Items missing or never delivered1 · 13%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for Déménagement Avantage Blackburn inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They didn't honor the initial contract, charging for two contracts when the agreement was for one with the largest truck. They dropped the refrigerator down the stairs, broke my wall, and didn't return any calls. My drill battery and charger disappeared. In addition to the owner's arrogance and unprofessionalism during my call, I absolutely do not recommend them.
The landlord is not honoring the quote. He is threatening to evict the belongings if the new price is not accepted. However, the moving company staff are quick and courteous.
Thursday, January 5, 2017 Hello, I just saw your review and I'm quite surprised. Could you please provide more explanation? Donald Blackburn Monday, January 9, 2017 Hello again, Sir, after searching our list of recent clients, I can't find anything under your name.
They broke several of my pieces of furniture! I've never seen anything like it! I'm writing this for my grandparents; I wasn't the one who moved... so it's normal if you can't find "relative" because they're my grandparents on my mother's …
Hello Mr. Parent. After several checks, we cannot find any client by your name in our reservation records. We would very much like to speak with you to discuss this matter, as we are taking this situation very seriously. Giving a company bad publicity is criminal. Management Hello Mr. Parent.
I'd read the good reviews on this site, but I ended up with the two worst movers! After dropping part of the desk, which I didn't mind at first, he ripped off the dryer button. "Just glue it on, I don't see why you're making a fuss about …
Hello Mr. Collard, following your comment, I inquired with the two men who helped with your move. Regarding the desk, it seems that you and our employee handled it, and that when you tilted it, the drawer opened and fell. Despite this, there was no damage.
I moved from a four-bedroom house to a two-bedroom apartment in the Saguenay region. Therefore, I had to limit what I could take. The bill came to $1970.00, compared to an estimate of $960.00. Furthermore, my belongings were left on the …
My movers were supposed to arrive at 8:00 AM. It's 10:36 AM and no one is here. I called the office and no one answered. …
Following your feedback, and after reviewing your move, we realized an error occurred. We scheduled your move as the second one instead of the first one of the morning. We are truly sorry for this mistake.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast10 · 56%
- Professional and courteous10 · 56%
- Turned up when they said1 · 6%
- Careful with belongings1 · 6%
Counted across the 18 four and five star reviews we have read for Déménagement Avantage Blackburn inc.. A review can mention more than one thing.
In their own words
Keven and Tommy are extremely professional. They arrived on time, wasted no time, and were incredibly efficient. Throughout the entire move, they had smiles on their faces and a winning attitude. Strong as bears, they treated our belongings and our house as if it were their own. I highly recommend them. Thanks, guys!
Hello Nathalie, What a pleasure to read a comment like yours! Thank you for highlighting Keven … More
Highly recommended… Truly experienced and very careful movers… In addition to being super-efficient, they are really nice… Well done Kéven and Tommy!
Hello Ms. Tremblay, Thank you for your kind review! The entire team is delighted to know that Kevin and Tommy met your expectations. We are truly pleased with your recommendation! … More
Excellent service and value for money. At every level, we received assistance, sound advice, accommodations, and exceptional listening. Moving is no small event. It's filled with emotion and sometimes even fear about whether or not we'll adapt to a new life in a different environment. After 45 years in the same house, taking this step was quite a challenge. All the staff at Déménagement Avantagé Blackburn made the process easier and were exceptionally courteous.
Hello Ms. Boulanger, Thank you so much for taking the time to share such a touching testimonial. We … More
This is the second time I've used Blackburn Moving. A well-established, professional company that listens to its clients' needs. This time, I had a different team of movers, who were just as professional and courteous. The Tommy, Ludovick, and Étienne team was efficient! I highly recommend this company.
Thank you so much, Ms. Lessard, for your continued trust! It's a real pleasure to know that you've chosen Déménagement Avantage Blackburn for the second time. We're especially pleased to read that Tommy, Ludovick, and Étienne lived up to … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers33
- courteous staff32
- efficient movers22
- fast movers19
- long distance moving9
- qualified staff8
- respect of deadlines3
- careful packing3
- temporary storage2
- patient movers2