Transport Déménagement et Entreposage JMY / Saguenay Lac St-Jean
Its address is in Jonquière, Quebec. It appears here because Google returns it for Saguenay.
Google rating
4.3
Ratings counted
35
Are 1 or 2 star
17.1%Well above typical
The rating breakdown
6 of the 35 ratings in Google’s published star breakdown for Transport Déménagement et Entreposage JMY / Saguenay Lac St-Jean are one or two star.
Worked out from 35 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Saguenay
10.1 percentage points higher than the middle of the 9 listings in Saguenay we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 28 | 80.0% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 2.9% | |
| 2 star | 1 | 2.9% | |
| 1 star | 5 | 14.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Transport Déménagement et Entreposage JMY / Saguenay Lac St-Jean at 17.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Transport Déménagement et Entreposage JMY / Saguenay Lac St-Jean, counted by matching the words they used.
- Damage to belongings2 · 33%
- Late, delayed or a no-show2 · 33%
Counted across the 6 one and two star reviews we have read for Transport Déménagement et Entreposage JMY / Saguenay Lac St-Jean. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If you value your furniture, I strongly advise against hiring these movers! First, they arrived an hour late without even notifying us. During the ten-minute drive between our houses, they smoked in the truck with all our furniture. When they arrived at our house, they placed their ramp in our flowerbeds to avoid a few steps. During the move, they bumped into the walls several times, claiming it was normal with large furniture. They even scratched one of our steps, knocking off a piece of wood.
Thank you for taking the time to share your experience. We are sorry to hear that your move with JMY Transport, Moving and Storage did not meet your expectations and we appreciate your feedback in order to improve our services.
Arrived late, furniture was broken, staff had very little experience, and for the price, they refused to compensate, so 👎👎👎👎👎 I absolutely do not recommend! …
Thank you for your feedback. We are sorry to hear that your experience with JMY Transport, Moving and Storage did not meet your expectations. We take your comments very seriously and remain available to discuss the situation further should you wish.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 46%
- Worked hard and fast1 · 8%
Counted across the 13 four and five star reviews we have read for Transport Déménagement et Entreposage JMY / Saguenay Lac St-Jean. A review can mention more than one thing.
In their own words
Excellent service provided by Jimmy's team, fast and respectful staff – an exemplary team, I highly recommend them.
Thank you so much for your feedback. We're pleased to read that Jimmy's team provided fast and respectful service that met your expectations. Your recommendation is appreciated. We're delighted to see that you enjoyed the services of JMY Transport, Moving and Storage.
Very satisfied with the service provided by Jimmy's team. The movers were very friendly, understanding, and resourceful. Thanks to them, I was able to stay within my budget. Excellent team. I've already recommended your services to a friend who's moving soon, and I would do so again without hesitation. Very happy with the quality of the moving service.
Thank you so much, Gabriel, for taking the time to share your experience. We are delighted to know that you appreciated the professionalism and friendliness of our team, as well as their commitment to respecting your budget during your move with JMY Transport, Moving and Storage.
You absolutely deserve 5 stars. You handled a double move for me: my studio apartment plus my house. Impeccable service, and your employees, the number one team, are incredible. The owner is a man of his word, and his employees are …
Thank you for taking the time to write your review. These 5 stars are a wonderful sign of trust, and we are delighted!
A huge thank you to the owner who kept his word against all odds. Incredible employees who worked hard, always smiling, and went above and beyond to achieve the impossible. Hats off to your team!
Thank you Nancy for this wonderful comment. We are grateful for your trust and very happy to know that the JMY Transport, Moving and Storage team met your expectations with professionalism, determination and good humor.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- employees3
- furniture3
- courtesy2
- respect2
- word2
- incredible employees2
- polite movers2