Déménagement Canadien
Moving and storage service in Trois-Rivières, Quebec
Google rating
4.3
Ratings counted
28
Are 1 or 2 star
17.9%Well above typical
The rating breakdown
5 of the 28 ratings in Google’s published star breakdown for Déménagement Canadien are one or two star.
Worked out from 28 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Trois-Rivières
13.7 percentage points higher than the middle of the 16 listings in Trois-Rivières we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 22 | 78.6% | |
| 4 star | 1 | 3.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 17.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Déménagement Canadien at 17.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Déménagement Canadien, counted by matching the words they used.
- Price rose after the quote1 · 25%
- Damage to belongings1 · 25%
Counted across the 4 one and two star reviews we have read for Déménagement Canadien. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
An experience I won't repeat. Storage in a dirty, open-air facility infested with rodents, furniture damaged during the move, and overcharged for time. I don't usually write reviews, but I felt it was important to do so in this case.
Dangerous driving, too close, sudden steering, zigzagging between cars instead of looking ahead properly. I hope the truck was empty. Even with tie-downs, it's impossible that nothing was damaged.
Hello, don't you think that simply calling the office with the location or the truck's unit number would have been sufficient? … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 50%
- Worked hard and fast2 · 20%
- Turned up when they said1 · 10%
- Careful with belongings1 · 10%
Counted across the 10 four and five star reviews we have read for Déménagement Canadien. A review can mention more than one thing.
In their own words
I received excellent service for my long-distance move! The team was punctual, courteous, and experienced. Everything was transported carefully and with a smile. The billing was impeccable. I highly recommend them!
My stepdaughter was recently moved, and she was very satisfied even though one of the guys tried to take advantage of her without any consideration… but everything was done professionally. I live in Tr. There were four of them instead of the three planned, so it was done more quickly…
We used the storage facility for six months two years ago. It was an open-plan area then. We had absolutely no problems. The service was outstanding, helping us every time we had new furniture to store. Then, when it came time to move, it was handled very professionally. Everything arrived undamaged. The price was reasonable. I'm planning to use them again for a smaller move and I hope they'll still have availability. Courteous and friendly service.
Hello, we had a long-distance move with them and wow! A fantastic team, super friendly, great service, and more than reasonable prices! If I could give more stars, I would. A huge thank you to our tireless team.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- tireless team3
- reasonable rate3
- friendly staff3
- friendly team3
- speed2
- distance2
- moving company2
What the company says about itself
Taken from Déménagement Canadien’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“How It Works Contact Us Fast Service Licensed & Insured No Fix, No Fee By calling”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“'t pay. We stand behind our work with a satisfaction guarantee. Appliances We Service Washers · Dryers”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Contact Us Fast Service Licensed & Insured No Fix, No Fee By calling, you agree to”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“…provider you hire is properly licensed, bonded, and insured in your state or jurisdict”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…schedule a repair, or provide a free estimate over the phone. Whether it's a washer t”Raw text captured from the page, including any surrounding navigation.