Derrel's Mini Storage
Storage facility at 491 Herndon Ave in Clovis, California
Google rating
4.7
Ratings counted
131
Are 1 or 2 star
3.1%Around typical
Google carries other listings under this name in Clovis. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing (1), the other listing (2).
The rating breakdown
4 of the 131 ratings in Google’s published star breakdown for Derrel's Mini Storage are one or two star.
Against other listings in Clovis
About the same as the middle of the 6 listings in Clovis we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 105 | 80.2% | |
| 4 star | 17 | 13.0% | |
| 3 star | 5 | 3.8% | |
| 2 star | 3 | 2.3% | |
| 1 star | 1 | 0.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Derrel's Mini Storage at 3.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Derrel's Mini Storage, counted by matching the words they used.
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Derrel's Mini Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Very unprofessional people working there. And not very helpful. Especially the woman who works there at the front desk.very ride and tries to intimidate people.
I have been trying to access my storage for the past few days but the roads keep saying closed. I've tried every day. When will the roads be open? This is very frustrating. I've even tried calling but nobody answers.
Thank you for your feedback. I am sorry to hear that you did not have a positive experience. Please contact our corporate office at ([phone removed].
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 33%
- Worked hard and fast1 · 8%
Counted across the 12 four and five star reviews we have read for Derrel's Mini Storage. A review can mention more than one thing.
In their own words
I have 2 10X20 units. The location is beyond clean and very accessable. The staff is out of this world super professional. Very happy with my decision to use Derrel's for my storage needs.
Thank you so much for your kind words, Chrystal. We really appreciate you taking the time out to share your experience with us. If any questions arise please reach out to us at ([phone removed]. Cheers, Derrel's Mini Storage
Met with Mona and she was extremely helpful. I asked to see the storage unit size before deciding. The facility is clean and well kept. After seeing the storage unit I decided it was the right size. She told me about the special offer for 3 …
Thank you so much for your kind words, Roby. We really appreciate you taking the time out to share your experience with us. If any questions arise please reach out to us at ([phone removed]. Cheers, Derrel's Mini Storage
Very friendly and helpful staff. Facility is clean and well kept. Highly recommended this location
Thank you so much for your kind words, Philip. We really appreciate you taking the time out to share your experience with us. If any questions arise please reach out to us at ([phone removed]. Cheers, Derrel's Mini Storage
Mona was great! Showed me options, answered my questions and I rented a nice space for a year!
Thank you so much for your kind words, Sandi. We really appreciate you taking the time out to share your experience with us. If any questions arise please reach out to us at ([phone removed]. Cheers, Derrel's Mini Storage
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff29
- cleanliness7
- courteous staff6
- secure3
- answering questions3
- welcoming atmosphere3
- clean facility3
- clean area2
- multiple units2
- pay2
What the company says about itself
Taken from Derrel's Mini Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…has offered storage units in Clovis since 1984, but we have served as a Clovis self st”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- superpages.comdirectory