Valley Movers Enterprise
Junk removal service in Clovis, California
Its address is in Fresno, California. It appears here because Google returns it for Clovis.
Google rating
4.6
Ratings counted
59
Are 1 or 2 star
8.5%Above typical
The rating breakdown
5 of the 59 ratings in Google’s published star breakdown for Valley Movers Enterprise are one or two star.
Against other listings in Clovis
5.3 percentage points higher than the middle of the 6 listings in Clovis we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 53 | 89.8% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 1.7% | |
| 2 star | 1 | 1.7% | |
| 1 star | 4 | 6.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Valley Movers Enterprise at 8.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Valley Movers Enterprise, counted by matching the words they used.
- Damage to belongings2 · 40%
Counted across the 5 one and two star reviews we have read for Valley Movers Enterprise. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
A leg to my antique coffee table was broken, even after I told them how delicate it was. Several of my dishes were broken at a cost of $150 to replace. 2 large plants i have were damaged. My boxes were marked for the areas to be taken. There were boxes all over. They were polite and pleasant. But probably would not use again due to damages.
Thank you for taking the time to share your feedback. We appreciate you acknowledging that our team was polite and pleasant throughout the move. That said, we would like to clarify a few important points for accuracy and transparency.
The move went smoothly, but for the few items of artwork and mirrors I let them pack for me - all were broken! And of course when I reached out to them for replament costs - the business closed a week later. I am sure they have reopened under another business name and webite - be careful of who you choose to move your family!
Do not use this company!!! Unreliable! I booked them to pick up a spa…and they didn’t show up. They said appt. wasn’t confirmed…but I have a string of emails where they confirmed twice. After numerous efforts to contact…they didn’t even try to resolve or reschedule. DONT USE!
Hi, it’s Valley Movers Support Team. I’m sorry for any confusion, but the appointment was not confirmed on your end. Without a final confirmation, we cannot proceed as scheduled. We always aim to provide clear communication and reliable service, and I’m happy to review the email chain with you to…
Terrible! They did not complete the job. Left a lot of remaining items at my old residence. Dumped everything else in my garage at new residence. Told me they didn’t have time to put inside that I have to do it myself.
Thank you for your feedback. We’re sorry to hear that you were disappointed with the service. We’d like to clarify that your move was booked for a total of 6 hours, which included 2 complimentary hours to help stay within your budget. Our … More
Terrible! They left half of my things at my old residence. The things they brought to my new residence they just dumped them in the garage and told me I have to bring everything inside myself. They didn’t have time.
Thank you for your feedback. We’re sorry to hear that you were disappointed with the service. We’d like to clarify that your move was booked for a total of 6 hours, which included 2 complimentary hours to help stay within your budget.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 50%
- Professional and courteous7 · 50%
- Careful with belongings3 · 21%
- Turned up when they said1 · 7%
- Kept in touch1 · 7%
Counted across the 14 four and five star reviews we have read for Valley Movers Enterprise. A review can mention more than one thing.
In their own words
This is the second time I've used these movers.They have great communication skills,hard workers non stop and careful with our property.I will call them back for sure.
Valley Movers Enterprise not only got the job done, but they were also incredibly kind and understanding of my situation. Because I was under a strict time constraint, it was essential that everything was completed on time to avoid additional problems or conflict. They sent extra crew members, the owner personally showed up to introduce himself, and they made sure the job was fully completed before leaving. Every time I tried to help, they stepped in and told me to relax.
We sincerely appreciate your thoughtful feedback. Our team is delighted to know that we contributed to making your move seamless and stress-free.
I highly recommend this company! I needed a washer, dryer and stove removed. I messaged them on FB. They replied quickly, gave me an awesome estimate and we set the date and time. They do communicate well. They showed up and we're quick in loading up the items. They were very professional, and nice. I will be using their services again
Thank you so much for your kind words! Our team is thrilled to hear you had a great experience. Looking forward to helping you again!
Extremely helpful and stress-free moving. It was raining and they made sure all the items were protected. I got a two man crew with a truck for two hours. Their minimum is two hours. It came out to about $500 for everything but it was worth every penny because they made the move smooth and easy. I would highly recommend them.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff8
- furniture setup6
- smooth move5
- careful with property4
- job completion3
- cost3
- booking process2
- professional movers2
- quick loading2
- simple move2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- facebook.comsocial
- thumbtack.comreviews
- nextdoor.comsocial