Devon Self Storage Murfreesboro, Tennessee

The on site manager is extremely friendly and does everything she can to make this facility run as smooth as possible. Unfortunately, her corporate people limit what she can do. We have rented a parking spot around back, against the fence for almost 2 years. In the spring we noticed the bushes from the neighboring property had grown over and through the fence, and were rumbling against out trailer scratching it. I cut down several limbs, and asked that the company finish so that they wouldn’t grow back.

Horrible place to get a storage from. Previous owners were great. I have been renting a storage from this company for over 3 years now. But now the new owners will put a lien on your unit if you get behind even if it’s something serious that happened to you, they will not work with you, and will auction your personal belongings off. I tried to make payment arrangements with them but was told they don’t accept payment arrangements. Do not get a storage here ever!

This business is flat out HORRIBLE and WRONG. They over charge. Scam about the size of the of the unit, so no walk thru. Also changes the price of your unit. Doesn’t allow payment arrangements or referrals to earn discounts or lower rate. Keep all payment transactions and receipts. This business deserves the lowest rating possible.

I have used this storage facility a few times before with no issues. I decided to try them again because they are close to me. Apparently the ownership has changed, they are now owned by Devon storage. Anyways, I paid for like a week and some nonsense admin fee. I was told the payment would be due on the first. I was going to pay the 5th because there’s supposed to be a 5 day grace period according to the manager or whomever is there. I got hit with a $58 charge on the 2nd that I never authorized.

I just recently obtained my storage building on the 5th. When we done the walk through tour my gate code didn't work, wasn't surprised as it had little time at that moment to process. On sunday morning i pick up my uhaul, load it up&arrive at the storage facility only to have my gate code still say access denied unknown. Now that really ticked me off 1. Because when it happened during walk through courtney assured me it would be working later when i try and access it. 2.

After experiencing the lien charges on two units and getting everything paid it was clearly understood this wouldn’t happen again so I made sure they had the correct phone numbers & email .. so when I pay over the phone I’m suppose to receive a receipt by email haven’t gotten one yet . Now I receive a text about being late on the 4th which my payment is due on the 4th ( was told they have a new system) now I’ve been paying my units to avoid the issue of a lien and my units was suppose to be combined ( they aren’t…

Won't remove their insurance even though I have my own. Saying I have to share my entire policy with them. Won't tell the truth and changed what they said multiple times in one office visit. Maybe good for the first 5 or 6 weeks when you have a move in social, but after that you'll have to move out deal with ^^^that. App won't let me make a payment and it's been really inconvenient. We'll be moving at the end of the month. DO BETTER.

This company is bad business, just bad business! If you say you’re going to do something as a brand, company, do it!! People shouldn’t have to lose their money because and employee made a mistake. It’s just bad! Don’t use Devon storage in Murfreesboro to on Lascassas. The guy is bad business