Little Guys Movers Murfreesboro
Mover in Murfreesboro, Tennessee
Google rating
4.9
Ratings counted
599
Are 1 or 2 star
2.5%Around typical
The rating breakdown
15 of the 599 ratings in Google’s published star breakdown for Little Guys Movers Murfreesboro are one or two star.
Against other listings in Murfreesboro
About the same as the middle of the 16 listings in Murfreesboro we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 576 | 96.2% | |
| 4 star | 7 | 1.2% | |
| 3 star | 1 | 0.2% | |
| 2 star | 6 | 1.0% | |
| 1 star | 9 | 1.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Little Guys Movers Murfreesboro at 2.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Little Guys Movers Murfreesboro, counted by matching the words they used.
- Damage to belongings5 · 42%
- Price rose after the quote3 · 25%
Counted across the 12 one and two star reviews we have read for Little Guys Movers Murfreesboro. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I’ll keep it as short as possible… We hired little guys for a big move TN to AZ. During the hiring process we explained everything, where, when, what, etc. Made everything very clear. First day, two younger guys came, first hour+ they hauled three things into our pod. They would talk and other one sat down on his phone in the pod. I called the office manager who said they’re refund that first hour and sent out a “manager” to train/guide the rest of the time.
I gave 2 stars for the 2 movers, Andreas and Jason. They were great and worked hard. I would caution you to be aware that the price they quote will be way under the actual amount you will be charged. I talked to 2 members of management and both told me the price for a 2.5 hour job which they said was the minimum. They assure you that if they finish early you will not be charged more and that if they go over the time estimate then you will be charged for a prorated rate based on every 15 minutes added on.
Mr. Kinser. Thank you for bringing this to our attention. It looks like we quoted you to move out of storage, 2 movers @ $120hr for 4 hours and a $67.50 mileage fee to get to Smyrna from our shop. (We have a 2.5 hour minimum charge for the Smyrna area plus the travel fee).
Over promised and under delivered. We had these guys contracted, the week before we closed, to move the large items that we had left for staging our house. We were explicitly clear on how heavy our piano was and they guaranteed us that they would move it. They came the day we were contracted to move, looked at it, and told us they couldn’t move it.
Nate, we appreciate the opportunity to move the rest of your items. We apologize that you had a negative experience with us but are glad to hear you were able to get your piano moved.
I have used Little Guy Movers many times and my experience has always been great that is why I return. I decided to use them again for my move on June 1. Keep in mind when booking to tell them everything you plan to move because they don’t go off hourly rate rather the items that are being moved. It is easy to under estimate and when I talked to the guy on the phone I must have because I booked my move a month out.
We have used Little Guys in the past and they were always great, however when they came this past week, they were just awful. We have always used them in the summer months and gotten college students who appreciated having a job, whereas this time we got men who acted like they hated what they do. Maybe this is why my son’s new dresser leg was broken off and my Restoration Hardware christmas ornaments were broken.
Michelle, Nobody likes a bad review but they do offer a chance for reflection. We appologize for the mishandling of some of your items. The dresser in question has not gone through all the stages of repair and we thought we were on the same page with that. We will contact you for the final stage.
They dumped all more than 100 boxes in my living room and my husband had to move them throughout the house. Yes, it was hot that day. I understand they were tired, but moving is the job. We paid full price and expected a full moving service which includes putting the boxes in the rooms where they belong. We shouldn't have had to put the boxes where they belonged in our 4000 sq ft house. That was a lot of work. Very disappointed. Told management. They only offered apologies. No money back. Would not recommend.
The absolute worst moving experience I've ever had they sent two children/adolescents to do a move from one apartment to the next literally walking distance. Just intentionally ran the clock and Lola gagged to get more time I still paid full price and exercise the integrity to give them what they charged and called to ask the manager and the owner to speak to me about the quality of my experience and they didn't even bother to call me back because they had already gotten their money and didn't care.
I’m sorry to hear you had such a bad experience, Ramona. We are now under new management and have an excellent crew compared to when your move was completed in 2024. I hope that if you ever need help in the future, you’ll give us a chance to redeem ourselves and show you what Little Guys Movers is…
I had several broken items such as bath and body candles (at least 5) and my wine glasses. My book shelf was broken. I am still unpacking so I will probably have more broken items. I can say that the guys were nice and polite. I know my apartment was not the ideal place to move but I feel that the items in my home was as good and anyone else. I don't feel that my thing we're packed very well.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous195 · 53%
- Worked hard and fast116 · 31%
- Turned up when they said77 · 21%
- Careful with belongings69 · 19%
- Kept in touch33 · 9%
- Price matched the quote14 · 4%
Counted across the 369 four and five star reviews we have read for Little Guys Movers Murfreesboro. A review can mention more than one thing.
In their own words
I couldn't be happier with the service I received from Little Guys Movers! From the moment I called for a quote, the team was professional, friendly, and incredibly helpful. Communication: The communication was outstanding. I received timely updates about my move, and any questions I had were answered promptly. The staff made sure I felt informed and comfortable throughout the entire process. Efficiency: On moving day, the team arrived a little later than expected but the team got straight to work.
I hired these guys for a local move. Joe, Chase, and Brock treated my stuff like it was their stuff. Not a single item was scratched or damaged. They didn't ding a wall in my brand new house. These guys were amazing, they took their time, they were friendly, polite, and most importantly careful. The price was as quoted for the items so no surprise there. Worth every penny, I'm glad I chose Little Guy Movers over the other guy.
David, the guys had a great time. Thank you for the support.
My husband and I have used Little Guys Movers 4 times in the last 2 years. We combined our 2 homes into one after we got married in 2021 -- so that was 2 moves. Then, we had a baby grand piano that needed to be refinished. Little Guys took the piano apart, moved it from Antioch to the refinisher in Thompson Station in November 2021. Last week Little Guys brought the gleaming piano to our new home in Goodlettsville and skillfully put it back together.
Thanks for your continued support Kathi. Sam and the other guys said they had a great time with you that day. If you ever need help in the future just let us know!
We used Little Guys Movers Murfreesboro to help move some staging furniture from our home in Murfreesboro to the Hendersonville area, and I cannot say how grateful I am that I chose them! If I could give them 10 stars on here, I absolutely would. From start to finish, the whole process was smooth. Stewart was the one who scheduled our move, and he was so polite and helpful over the phone. He was even able to squeeze us in on VERY short notice. I mean, our deadline was only 3 days away!
Thank you for the great feedback, Kat. I will be sure to pass your kind words onto your crew that day: Stew, Alek & Silvino. If you ever need help with anything in the future, don't hesitate to give us a call!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff32
- reasonable pricing19
- friendly movers17
- furniture moving14
- quick work9
- local move6
- piano moving4
- transparent pricing4
- careful with walls3
- short notice availability2
What the company says about itself
Taken from Little Guys Movers Murfreesboro’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Moving Moving Tips Blog Employment Free Quote About The History of Little Guys Movers”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- chamberofcommerce.comdirectory
- facebook.comsocial