Skip to content

DFW Moving Company, LLC

Mover in Garland, Texas

Its address is in Dallas, Texas. It appears here because Google returns it for Garland.

Google rating

4.4

Ratings counted

187

Are 1 or 2 star

12.8%Above typical

The rating breakdown

24 of the 187 ratings in Google’s published star breakdown for DFW Moving Company, LLC are one or two star.

Against other listings in Garland

This company12.8%
Typical listing in Garland2.8%

10.0 percentage points higher than the middle of the 14 listings in Garland we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
15482.4%
4 star
63.2%
3 star
31.6%
2 star
52.7%
1 star
1910.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is DFW Moving Company, LLC at 12.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for DFW Moving Company, LLC, counted by matching the words they used.

  • Damage to belongings10 · 42%
  • Crew conduct5 · 21%
  • Stopped responding4 · 17%
  • Late, delayed or a no-show2 · 8%
  • Price rose after the quote1 · 4%
  • Items missing or never delivered1 · 4%

Counted across the 24 one and two star reviews we have read for DFW Moving Company, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewChristopher R.4 years ago
Overall, I would not use these guys again and I had a negative experience. I initially went with DFW Moving Co. due to the low cost (I think they were about half of other quotes I received). The main issues were rudeness, incompetence, and their slowness. One of the movers (Juan) improperly disconnected my refrigerator water line and sprayed a lot of water onto my wood floors. Accidents happen, but instead of grabbing a towel, he walked back to the truck chuckling while the foreman just shrugged his shoulders.
2-star Google reviewTim C.Edited 7 years ago
If you're like me and appreciate punctuality and careful handling of your belongings with moving because you yourself cannot move a couch or dresser on your own then you've probably considered every moving company in the area. Short answer on this company is find a different one. What went well: * They were responsive (call staff has been helpful) * They were all friendly (and not psychos) * They took care to wrap my things to protect them if only that had actually worked What went wrong: * They were first going…
1-star Google reviewViktor S.3 years ago
You need to think carefully before contacting this company if you have a small amount of transportation. You will simply be presented with the fact that the minimum time that must be paid is 3 hours. Even if you only have one hour of work and you just need to move things from one apartment to another, you will still be charged for 3 hours of work. I only found out about this after the fact, when the movers arrived. I have no complaints about the work of the movers, they did everything well.
Reply from the business

Dear Viktor Stelmakh, We are sorry to hear that you were dissatisfied with our services. We always strive to provide high-quality service and meet the needs of our customers. However, we would like to clarify some of the points you mentioned in your review.

2-star Google reviewChrome4 years ago
The move was good however I was billed for 3 hours when finished in 2 hours. The scheduling system online will not confirm your appointment so you have to email or call the office to confirm. Also, the movers they stole my moving gloves. The move was good but I would not recommend.
1-star Google reviewGabby R.5 years ago
If I could give no stars I would. On 4/1/21, I scheduled my move online for 4/16/21. I paid the $75 deposit and received an email stating same, but, as of today, I have not received an email from the company confirming my move. I have sent three messages on their website with still no response and the number listed on the webpage goes to a voicemail that is full so there is a huge lack of communication.
1-star Google reviewMichele N.7 years ago
Started out showing up late with no call, said Frank gave them the wrong number, slow, slow,slow, was told for 2 bedroom apt and 10 pieces of furniture and 30 boxes 3 to 4 hours, ot took almost 7, 620.00. Then they didnt unwrap from the moving blanket my 65 in TV, said just keep it, next day we got tv service and unwrapped TV and plugged in, it was broke. Called Frank and he said he would have to talk to his boys that moved us, of course they said nothing happened, just happen to leave it wrapped in their balnket.
Reply from the business

Dear Ms. Nichols - there may be some misunderstanding. According to our records we have never had a customer by your name. Also, this is very important: we have never, ever had an employee named FRANK. Please, please give our company a call and help us to clarify this matter.

1-star Google reviewTracy C.6 years ago
Requested a quote from DFW Moving to move several pallets of event equipment to an offsite location for an event, as well as basic large table assembly and six TV mounts at the offsite location + disassembly and transport back to our facility the next day. We were thorough - pictures and weights of all items provided, and Erin was given a comprehensive run down on what we needed. DFW Moving provides a quote, and based on reviews and pricing, we decided to go with them. Well folks, you get what you pay for.
1-star Google reviewSam H.6 years ago
After browsing local movers on Yelp, I found that DFW Moving Company offered the best rate, was very flexible, and offered services above and beyond just moving your furniture around. I received a text message the day before my move CONFIRMING the scheduled date/time and even offering me a lovely 5% discount if I wanted to move it to a new time slot that opened up. I declined the discounted time and confirmed the scheduled time was still the best for me.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast47 · 39%
  • Professional and courteous44 · 36%
  • Turned up when they said24 · 20%
  • Careful with belongings19 · 16%
  • Kept in touch3 · 2%
  • Price matched the quote2 · 2%

Counted across the 121 four and five star reviews we have read for DFW Moving Company, LLC. A review can mention more than one thing.

In their own words

5-star Google reviewKim R.2 years ago
I have used this company twice now, and will recommend them to anyone I know. They were on time, very professional and kind. The crew carefully wrapped every piece of furniture and staged the move out so the move in to the new place was so fast. They were so efficient that they got me moved out of my old place on the second floor and into my new apartment in under 3 hours!!! Thank you gentlemen!
Reply from the business

Dear Kim Ryle, Thank you for your positive review of our company, Dfwmovingco.

5-star Google reviewZee L.3 years ago
Excited about my move tomorrow! After researching a lot of options, I've decided to book through this company tomorrow. I'll be back to update after! So far so good, they offer a $10/hr discount if paid in cash and were able to book ~9 days prior. I booked online so it was quick and seamless. Only hiccups so far: I paid the $75 deposit to reserve a certain time and planned everything around them. I heard nothing from them until last night when the automated email to confirm came in.
Reply from the business

A. Lee Thank you. Very pleased to hear that you joined!

5-star Google reviewfrancel A.6 years ago
THESE GUYS WERE Amazing! We have been shopping around for movers and these were the most reasonable than competitors in the area. No hidden costs, all upfront details! Scheduling an appointment, we had no issues, and were given a time slot, they called to confirm the day before and the day of. The movers were quick and safe especially given the timing of everything. Will use them in the future. Highly recommend.
Reply from the business

Thank you so much for your kind words, Francel. We really appreciate you taking the time out to share your experience with us. Cheers.

5-star Google reviewVlad S.a year ago
Review for DFW Moving Company I want to express my heartfelt gratitude to DFW Moving Company for their outstanding service! A team of three professionals arrived with a large, well-equipped truck, fully prepared for the move. They carefully and expertly packed all my furniture using protective blankets and stretch wrap. I am especially grateful for the professional handling and packaging of my 75-inch TV — everything was done flawlessly and without a scratch!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • reasonable pricing6
  • professional movers6
  • fast move3
  • careful with furniture2
  • no hidden fees2
  • punctual movers2
  • online booking2
  • small furniture moving2
  • cash discount2
  • careful packing2
  • language barrier2

What the company says about itself

Taken from DFW Moving Company, LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “71 +1 (972) 799-1518 Calls are accepted 24 hours a day Pay now Make an appointment Ask your qu”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…stances Insurance The cargo we carry is insured against damage Reasonable prices Discou”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial
  • birdeye.comreviews

Before you hire DFW Moving Company, LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

Other listings in Garland

BusinessGoogle rating
Professional Moving LogisticsMover · Garland, Texas · based in Rowlett4.9353
Big Tex MovingMover · Garland, Texas4.9328
Einstein Moving Co.Mover · Garland, Texas5.0272
Garland StorageSelf-storage facility · Garland, Texas5.0211
Ward North American - Dallas–Garland MoversMover · Garland, Texas4.6189
Hawkboyz Moving LLCMover · Garland, Texas4.6187

See all 18 listings in Garland →