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Hawkboyz Moving LLC

Mover in Garland, Texas

Google rating

4.6

Ratings counted

187

Are 1 or 2 star

10.2%Above typical

The rating breakdown

19 of the 187 ratings in Google’s published star breakdown for Hawkboyz Moving LLC are one or two star.

Against other listings in Garland

This company10.2%
Typical listing in Garland2.8%

7.3 percentage points higher than the middle of the 14 listings in Garland we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
16186.1%
4 star
73.7%
3 star
00%
2 star
31.6%
1 star
168.6%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Hawkboyz Moving LLC at 10.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Hawkboyz Moving LLC, counted by matching the words they used.

  • Crew conduct7 · 37%
  • Damage to belongings4 · 21%
  • Price rose after the quote1 · 5%
  • Items missing or never delivered1 · 5%
  • Late, delayed or a no-show1 · 5%
  • Claim or refund went nowhere1 · 5%

Counted across the 19 one and two star reviews we have read for Hawkboyz Moving LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewKeisha T.2 years ago
I called about availability BEFORE purchasing the Groupon. The male that answered vas VERY rude. He asked if I’d gotten a “true and accurate quote” from the website. When I stated I was interested in purchasing a Groupon he stated that’s Groupons price and there is a second transaction. He went on to state that Groupon is located in Chicago and they are a 3rd party vendor…etc.
Reply from the business

Please read the additional info section and find print whenever you’re shopping on third-party marketing platforms, there is always a second transaction. Professional moving services require an accurate quote.

1-star Google reviewStephannie A.6 years ago
In all honesty the movers did a great job with the move and they were really nice. But just beware, they broke my curve tv and when I wanted to file a claim they denied it and they didn’t pay a dime for the damage. So now I’m stuck with a broken $1,300 tv. They don’t hold any responsibility for any damages made WHILE they are the ones Moving your belongings!!!! I would never use these people again and wouldn’t recommend them.
1-star Google reviewR N.3 years ago
I used this company last Saturday and was hesitant to write a review but felt people should know because I would want to know myself. One of the mover’s stole my dad’s wallet to where we had to get the cops involved. We were able to get the wallet back but it should have never happened in the first place. Took up hours of my moving time and we completely canceled our move at that point.
1-star Google reviewJoan J.a year ago
In order to make money, the workers deliberately delayed the time. They go from the front door to the driveway and then back to the front door...
1-star Google reviewMatthew6 years ago
Cracked a $600 marble coffee table clean through and are claiming that all they have to reimburse is $30 as that is the Texas minimum requirement. Took five hours to move a small one-bedroom apartment and I had to have them leave a good portion of my stuff behind or else it would have likely taken them another hour. Have had several moving companies move the same stuff in half the time it took them. One of the movers kept disappearing for long periods of time so was essentially paying for one mover.
2-star Google reviewBriana P.Edited 6 months ago
I chose this company because they are Black-owned, and I’m very intentional about where I spend my money. I booked them for a load-only service since I am transporting my belongings to Colorado myself. I want to be transparent about my experience. When they arrived, I explained to the owner (who was also one of the movers) that things were a bit chaotic. I’m currently pregnant and handling most of this move on my own.
Reply from the business

This was a load only job. When we arrive customer advised she was pregnant and had been up late picking up rental truck. We could immediately tell she was stress out: nothing was ready when we arrived: No Flat screens In boxes and she was still trying to pack.

1-star Google reviewSandra B.a year ago
The move started off fine until I reached my destination. The 2 movers were pressed for time, so they rushed disassembling and reassembling my king size bed with ONLY one screwdriver vs having a power drill, which tacked on over an hour of time that I had to pay extra!!!! I showed the owner the pictures/videos of how they left my bed. (Not to mention my picture frame Busted). I was wondering why my bed felt sunk in.
Reply from the business

Hello, The crew advised some of the wood screws were bent and would not screw back in straight. Crew said customer would purchase new wood screws and the crew would make arrangements to come back out to install the screws. Multiple attempts were made to contact customer.

1-star Google reviewSlimen N.9 months ago
I had a terrible experience with this company. The two movers who showed up to my job had already been working six hours straight with no break on another move before coming to mine. They were clearly exhausted — one of them nearly fainted during the job, and I actually had to help them move my own furniture just to get it done safely. The move itself was simple — two bedrooms, first floor to first floor, only a 12-minute drive — yet they charged me $890.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous69 · 49%
  • Worked hard and fast62 · 44%
  • Turned up when they said33 · 24%
  • Careful with belongings25 · 18%
  • Kept in touch13 · 9%
  • Price matched the quote4 · 3%

Counted across the 140 four and five star reviews we have read for Hawkboyz Moving LLC. A review can mention more than one thing.

In their own words

5-star Google reviewOladeji B.2 years ago
Wow!! What a service!! First of all, moving is so so dreadful for me, it gives me nightmare. But Maurice and his team really are my hero for the week. I locked them in for a moving slot 3days prior. 6am moving day, I got a call to reconfirm and assure me of timing. I got an ETA once they're on their way, and true to it, they arrived right on time. Impressive. I signed the contract and they went right to work. I already got it boxed up. So they wasted no time and got straight to it. The van was way big.
Reply from the business

We appreciate your business and your remarks. We look forward in providing future services. Thank you!

4-star Google reviewBrandi W.4 years ago
Ok I want to provide a balanced review. The first two times I used the service over a year ago I was very pleased with the experience. This past month I tried to get a quote for service and the team was unresponsive. When I finally connected with someone they wanted a lot of upfront money and offered limited options to pay. This made me a little uncomfortable so I went with another firm that was very responsive and offered diverse ways to pay.
Reply from the business

As a company grows so does their policies. In the moving profession upfront money is referred to as a deposit. Sorry that our new company policies didn’t fit your requirements. We thank you for choosing us for services in the past years.

5-star Google reviewYolandria B.5 years ago
EXCELLENT SERVICE!!! NICE GUYS!! I really appreciate their help A LOT!! This is my second time using them and they do not disappoint. They are careful in handling your things and the best part they show up on time. Reasonable price. Can't ask for a better deal. P.S. Call HawkBoyz before booking them on Groupon. Trust me on this. THANK YOU, HAWKBOYZ!!!!
Reply from the business

We appreciate your business and your feedback.

5-star Google reviewKollin F.4 years ago
Maurice was great throughout the entire moving process, and always available to answer any questions we had. He did an initial walkthrough with us to discuss pricing and a timeline, and then came by again before the move to go through the details with us. He is very professional, and made us feel comfortable with our move across the country. He and his team wrapped all of our big items, disassembled appliances, and packed miscellaneous items in a safe way.
Reply from the business

It was a pleasure providing long distance services from Rockwall Tx to Edwardsville Illinois. Congratulations on your new home and new location.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff13
  • affordability10
  • professional movers7
  • large truck4
  • quick move3
  • no hidden fees3
  • booking process3
  • upfront pricing2
  • fragile item handling2
  • kind movers2

What the company says about itself

Taken from Hawkboyz Moving LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

Operating numbers published on their site

  • USDOT 2355991

Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)

  • Says it is insuredsays on their website
    Show the text this came from

    “Email Address hawkboyzmoving@yahoo.com Insured General Liability Insurance, Commercial”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…mercial Auto Insurance, Cargo Insurance Licensed USDOT No. 2355991 TX DMV No. 006692359C”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory

Before you hire Hawkboyz Moving LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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