Dudley Movers Of Omaha Inc
Its address is in Ralston, Nebraska. It appears here because Google returns it for Omaha.
Google rating
4.6
Ratings counted
49
Are 1 or 2 star
10.2%Above typical
The rating breakdown
5 of the 49 ratings in Google’s published star breakdown for Dudley Movers Of Omaha Inc are one or two star.
Worked out from 49 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in Omaha
7.3 percentage points higher than the middle of the 21 movers in Omaha we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 41 | 83.7% | |
| 4 star | 3 | 6.1% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 2.0% | |
| 1 star | 4 | 8.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Dudley Movers Of Omaha Inc at 10.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Dudley Movers Of Omaha Inc, counted by matching the words they used.
- Damage to belongings4 · 80%
- Items missing or never delivered2 · 40%
- Late, delayed or a no-show1 · 20%
Counted across the 5 one and two star reviews we have read for Dudley Movers Of Omaha Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Military move scheduled almost 3 months in advance. They packed up our items (hid a broken figurine among things they weren't packing, when asked shrugged it off). They arrived on load out day with a miniature truck, after starting and not giving my husband a straight answer about what was going on informed him they would be loading 2 small trucks, unloading them in storage and waiting for a driver to be assigned. So that is moving our items 3 times minimum.
On our insurance claim, Chieftain's insurance company says it will take 30 days for their inspector to look at and report back on the damage to our furniture. If this delay is not bad enough, when my wife called Chieftain and asked to speak to the owner regarding this delay, her call was screened, talking to the owner was refused and she was told, "No one has time to talk to you."
They had 3 days to unpack our storage unit & repack everything into a moving truck. 1 day they were 1 hr late & left early. Day 2 & 3 they were rushing & broke a lot of my items. They tried to hide it. They had to reload my things into a semi. Now that I'm unpacking things & finding more broken items. Asked about their policy on things they break, nobody had an answer. Gave 1 star cause they had one employee that did work hard.
I has this company perform my final military move. I had a 55 inch TV in my master bedroom. They stole it, my child's bed was broken along with several other furniture items. Be careful using this company because some of their folks have sticky fingers and heavy hands!
Do not use this moving company! They dropped our hot tub and are only offering 50% replacement value when it was 100% their fault. We even purchased the insurance and they are still not backing up their actions to make this right.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous14 · 54%
- Worked hard and fast8 · 31%
- Careful with belongings3 · 12%
- Kept in touch3 · 12%
- Turned up when they said2 · 8%
Counted across the 26 four and five star reviews we have read for Dudley Movers Of Omaha Inc. A review can mention more than one thing.
In their own words
We were extremely pleased with the way our move was handled. The crew arrived promptly and worked in an organized and efficient manner. All of the crew members were courteous and willing to go the extra mile as things came up. We have used Chieftan periodically over the last 40 years. I highly recommend this moving company to anyone who doesn't plan on doing the move themself.
The team both on pickup and delivery was professional, friendly, asked for direction, took great care of our belongings and protected our homes from potential damage. The cost was reasonable. We were able to store our belongings on the trailer during the almost 8 weeks between pickup and delivery. We appreciate the great communication and follow up! Highly recommend!
I spent 26 years in the military, and, I had many, many moves. Some were very good and some were not. One was a total disaster! My recent move from my home of 26 years, one month and four days to a CCRC was by far the best move I ever encountered. I had ZERO damage. Roland, David and the team wrapped and packed my furniture on the van as if they were moving their own household. At the delivery point I experience the same professional service.
We used Chieftain Van Lines for our move from Omaha NE to Leander TX , They are very friendly, honest , people. From the owner to the movers, I could not have asked for a better experience. Our furniture was protected by blankets, our rails were covered by them with other blankets. After arriving in Leander, the driver Randy had two other men help for the unloading, also very pleasant and careful with our items. I highly recommend them for your moving, whether in town or long distance.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture5
- plan4
- polite staff3
- careful handling3
- pricing2
- military pcs2
- reasonable cost2
What the company says about itself
Taken from Dudley Movers Of Omaha Inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“SUBSTITUTE FOR EXCELLENCE We’re a family-operated business known for prompt and personal”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…valuables, and we’re licensed and insured for your protection. STORAGE SERVICES T”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“US APART FROM THE REST? A+ rated by the Better Business Bureau Fully licensed and insured Providing st”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…have worked with chieftain vanlines for over 40 years for moves. This family owned business i”Raw text captured from the page, including any surrounding navigation.
- Describes itself as woman ownedsays on their website
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“…for prompt and personal service. As a woman-owned business, we bring a fresh perspective”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…a premier moving service provider since 1941. We’re committed to excellence wh”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…tecting your valuables, and we’re licensed and insured for your protection. STORAG”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- mapquest.comdirectory