Eclipse Déménagement

I absolutely do not recommend them; if I could give zero stars, I would. I hired them for a move on May 22nd, booking a month in advance, and I even sent a text message two days prior to confirm the move, which they confirmed. On moving day, I waited for them at 8:00 AM, and they didn't show up. I tried calling, but got no answer. I sent text messages to find out what was going on, and they read them, but still no response.

We had a terrible experience during our move on July 3rd. The movers were supposed to arrive at 8:00 AM. We were told the night before that they would be there at 10:00 AM. We heard nothing until 10:30 AM, when they told us they were on their way. They arrived at 11:45 AM. The two men were polite and courteous, but very slow and inexperienced. They wasted a lot of time between trips. One of them spent more time in the truck, not moving, than in the house.

DO NOT USE THIS SERVICE!!! The manager (Christian) can NOT be trusted. I booked my move months in advance with him and contacted him many times in between to confirm the appointment. The movers were supposed to come between 7 and 9am and they never showed up. I had to call the manager many times and he kept changing the time, 7am became 1pm and at the point where he said they won’t be at my place until 6pm, I told him to go eff himself.

An experience we want to forget at all costs 🙃. I do not recommend this company. After six moves, this one was the worst and turned out to be a real nightmare. Tristan came a few weeks before the big day to assess the work. He presented himself well, told us it would be done smoothly, and that his team was experienced. However… Despite having confirmed two days prior for an 8:00 AM arrival, we received no response in the morning, no sign of life.

We used this company's services in July and, unfortunately, our experience was very disappointing. First, a specific time was confirmed, but the team arrived significantly late without any prior notice. We had also requested a three-person team, but only two employees showed up, which slowed down the work. Furthermore, the truck they used appeared to be in poor condition. The biggest disappointment came with the billing: the number of hours billed and the final amount were higher than the actual time worked.

Felix and Michael and Christian helped us out today. Moving big items from one house to another. These men were friendly fast and efficient. Very knowledgable and explained everything. All items were professionally covered, nothing was left to chance, they came prepared to do the job! I recommend these guys for all ur moving needs. Great Job Eclipse Demenagement ***Edit: then it took them 5 hours to deliver it to an address 45 mins away..

Absolute joke of a moving company. We didn't originally hire them but they were sent as a back up for another company who we used in the past. They showed up late and said they couldn't do the move. Went to the truck came back and said in the end they would do the move but it will take 8 hours and they're going to charge an extra $45/hr. Obviously we were extremely frustrated and exhausted at this point so we told them to leave. We were taken care of the next day by a real professional moving company.

Used them for my move a year ago... the experience was terrible, so much so that I am writing this review today. They pushed the arrival multiple times - they were supposed to come in the morning and ended up coming at 2 pm smelling like weed... with a bad attitude as well. I got to the destination and kept waiting and waiting. Called them only to find out they decided to take their dinner break! Without telling me or anything...