Economy Movers
Mover in Fresno, California
Google rating
4.9
Ratings counted
311
Are 1 or 2 star
2.9%Around typical
The rating breakdown
9 of the 311 ratings in Google’s published star breakdown for Economy Movers are one or two star.
Against other listings in Fresno
0.8 percentage points lower than the middle of the 18 listings in Fresno we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 293 | 94.2% | |
| 4 star | 8 | 2.6% | |
| 3 star | 1 | 0.3% | |
| 2 star | 0 | 0% | |
| 1 star | 9 | 2.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Economy Movers at 2.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Economy Movers, counted by matching the words they used.
- Damage to belongings3 · 38%
Counted across the 8 one and two star reviews we have read for Economy Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
unfortunately, i did not have a positive experience. The men moved a 6 month old refrigerator/freezer and badly scratched it. The scratch plate on the front door had grey paint on it from the fridge (they did not remove fridge door and obviously forced it thru front door), and when they took fridge out of truck, there were no pads or anything on it to protect it. this was gross carelessness. we got a lousy $152.40 (60 cents/lb) for the damage.
Thank you for your detailed feedback. We are sorry that you feel this way. We know our customers value their possessions and we try our best to prevent damages. We regret that your claim was not settled to your satisfaction, but the settlement was based on 60 cents per pound, per your selection of…
Abby and his team were great. They took care of my property carefully and ensured all the fragile stuff was wrapped. They were very efficient and didn’t damage anything including the house. Company however did not respond to a claim I had with a solid answer. Over $3000 worth of gift certificates were lost. I was not provided a chance to go through the inventory. They said they were not responsible for the lost box. I would not recommend this company to anyone moving.
Thank you for taking the time to write a review of our company. We're glad to hear the team took good care of you. We appreciate all the kind words and your recommendation of our company.
Contracted with this company to move a vintage (1890) semi-concert grand piano to a Fresno repair shop. While off loading it, the movers dropped it and caused over a $1,000 worth of damage. It has been repaired but the owner of Economy Movers is grasping at every straw he can to avoid paying for the damage. This will probably end up in Small Claims Court.
Statement from the move day from our dispatcher who handled this situation: Mr. C. Had a Grand Piano that needed to be moved from residence to an antique restoration establishment. Mr. C., called asking if we had experienced piano movers?
Had to call multiple times to get my stuff looked at then again to get a $25000 bid to move a 3 bedroom home 350 miles. It was 40 miles into Mexico but there aren't any fees after I get the permit so not sure why so much. Shop around but be careful because cheaper isn't better but the most expensive doesn't mean it's the best either
Bill, we appreciate you bringing this our attention. We will review the information and get back to you. Thank you. Update: after review of this we ran the numbers and they are correct it was just a large shipment and Mexico can be a particularly expensive place to send shipments due to their rules…
The charge for what the moved for an elderly friend was totally to much. A 15 minute drive from the town to the town He was moving to, they moved a Futon, 10 boxes ( different sizes), a cedar chest. This man 88 and a Veteran had made the arrangements not knowing this charge was WAY TO MUCH.
Hello Linda I'm very sorry you feel this way. I am aware of this particular move as I was involved and listening in on the phone conversation. We were training a new girl and we were sure to make it very clear of our minimum charge for us to go to Hanford/Lemoore regardless of the size of the move…
It was total waste of my time trying to go with this company. They scheduled me with a survayer which they require before booking. When the survayer came out, those moving dates weren't available anymore.
Hi, Karam. We’re sorry to hear we cannot service your address. Our service areas can change over time depending on capacity and demand. We hope the movers you select do a great job for you as you move into your new home.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous142 · 50%
- Worked hard and fast137 · 48%
- Turned up when they said44 · 15%
- Careful with belongings37 · 13%
- Kept in touch16 · 6%
- Price matched the quote8 · 3%
Counted across the 284 four and five star reviews we have read for Economy Movers. A review can mention more than one thing.
In their own words
Abi, Alex, and Brian were absolutely outstanding! From start to finish, they were professional, efficient, and incredibly respectful of my belongings. They showed up on time, worked hard the entire move, and handled everything with care and attention to detail. Their teamwork and positive attitudes made what could have been a stressful day feel smooth and easy. They were also friendly, communicative, and happy to answer questions or adjust as needed.
Thank you for sharing your wonderful experience with our team! We’re proud to hear that Abi, Alex, and Brian provided such exceptional service, making your move smooth and stress-free. We’ll be sure to share your kind words with them and the team.
The 3 man crew that showed up were early, performed the walk through of our house and immediately went to work. From the blanket wrapping of our furniture, how they secured it in the truck and assembled everything at the new house was top notch! When the job was complete all 3 of them came in to thank us for the business and shook our hands. Moving sucks but they made it a whole lot easier. I put “reasonable price” because I didn’t get any other quotes to compare. Will use them again if needed!!
It's great to hear that our crew made your move easier and that you appreciated their professionalism and dedication. We strive to provide top-notch service, from the initial walk-through to the final handshake.
Review: 5/5 Stars – Incredible Experience for our First Move! I cannot recommend Economy Movers highly enough! As a military family navigating our very first move, we were definitely a bit nervous about the process. We’ve heard so many stories about how stressful moving can be, but this team made it an absolute breeze. From the moment they arrived, they were incredibly friendly and professional. Their positive attitude really helped put us at ease.
We appreciate you sharing your positive experience, Selena. We value your opinion and we're thrilled to know your move went smoothly. A sincere thank you for your service, and wishing you all the best in your new surroundings!
Contracted with Economy Movers to move us (Wife and I) from Fresno, CA to Oxnard, CA. On the day of the move (July 11, 2018) they showed up exactly at 8:00 AM, the agreed upon time to start the process. There were a couple of minor hiccups early on regarding the paperwork and my understanding of the price...we worked that out pretty quick after a phone call to the main office. Also, the lead person / driver had to take the truck over to a weigh station and weigh the empty truck before loading?
Thank you for the great review Mr. Folkenberg! We love to hear the little details as to how you got to where you did so we know what areas to pay closer attention to. Have a wonderful future in your new place and if you decide miss the heat and want to come back we'll run over there and get you…
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff95
- polite staff23
- professional movers18
- quick move6
- no damage5
- affordability3
- early arrival3
- efficient loading3
- careful packing3
What the company says about itself
Taken from Economy Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“CA Official United Van Lines agent Licensed & Insured All movers are background”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“United Van Lines agent Licensed & Insured All movers are background checked Voted”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“…communication & confirmation calls Family owned & operated in Fresno, CA Official U”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews