Eldred Moving & Storage Co. Inc
Moving and storage service in Terre Haute, Indiana
Google rating
4.2
Ratings counted
73
Are 1 or 2 star
20.5%Well above typical
The rating breakdown
15 of the 73 ratings in Google’s published star breakdown for Eldred Moving & Storage Co. Inc are one or two star.
Against other listings in Terre Haute
13.0 percentage points higher than the middle of the 14 listings in Terre Haute we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 57 | 78.1% | |
| 4 star | 1 | 1.4% | |
| 3 star | 0 | 0% | |
| 2 star | 5 | 6.8% | |
| 1 star | 10 | 13.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Eldred Moving & Storage Co. Inc at 20.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Eldred Moving & Storage Co. Inc, counted by matching the words they used.
- Damage to belongings3 · 33%
- Crew conduct3 · 33%
- Items missing or never delivered2 · 22%
Counted across the 9 one and two star reviews we have read for Eldred Moving & Storage Co. Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If I could rate zero, I would. Incredibly rude. Unprofessional. This is only in reference to office staff or “customer service.” Haven’t met the delivery staff because the truck with my appliances on it broke down and apparently no backup plan. The staff member who called to cancel was rude from the start and unapologetic. Would not recommend to anyone.
We do apologize that we did not meet your expectations. We understand that it was frustrating that we had to reschedule your delivery for the next morning. We are like the many other small businesses that are dealing with the impact of the … More
These people are not professional movers. They are hacks that brag about when they dropped out of high school. They not only damaged the washer and dryer, Over $20,000.00 in property came up missing. We filed a claim with Eldred, they did …
Mr. Raczak, We truly regret the experience you had while moving. We strive to make our customer's moves as hassle free as possible but that didn't seem to be the case with yours. Please know that our employees fully cooperated with the authorities and will continue to do so if contacted again.
This company came to our storage unit location to move someone’s things. They broke the lock on our unit (obviously the wrong unit.) Then they proceeded to load out things up into the truck prior to realizing it was the WRONG UNIT. Once realizing it was the wrong unit, they literally threw everything back into our unit. They broke MULTIPLE things including an antique bench that has been in the family for decades and just passed down to us in September and Christmas decorations.
We do apologize for the inconvenience, however, this was an unfortunate event that was beyond our control due to our customer’s error. The person we actually moved gave us the incorrect storage unit number (yours) and approved us breaking … More
These jerks that work for Eldred Moving Co. and the were at Attic Self Storage in Brazil, Indiana, Thursday 02 December around 4pm-6pm unloading and loading items. They blocked the entire entrance for almost two hours. My son and his mother were blocked inside the property with no restrooms, no food, no water, and one of the rudest females I've had to deal with. They could have moved the truck forward 5 feet and right back in less than a minute.
Absolute trainwreck. Hired three movers. One was injured within 15 minutes, another left (wandered off???) within half an hour (we never did get the 3 movers we asked for). Didn't pack their truck the right way (left two big tables till the …
Thank you for your review and we do sincerely apologize for the unusually poor service you received that day. We do not normally operate in that manner and we tried to make the best out of the circumstances. Please accept our apologies and we hope that in the future you will try our services again.
Do not use this company under any circumstances. When the packers arrived at our home, my husband and I knew we would have problems, and we definitely did although we never expected THEFT. Two women packers, one of them named Lori, packed …
Mrs. Chirhart, We certainly apologize for the delay of a North American/ Allied Van picking up your household goods later than expected. It doesn’t happen often, but does happen on occasion due to a national shortage of semi-truck drivers.
My mom hired them before to move and they did a wonderful job. Today, not so much. They took her furniture into her new place and didn't put things in the right place, said they'd put her furniture together and didn't, and when she asked …
We are sorry to hear that you and your mother were disappointed during this move, however, when we arrived it appeared that your mother was not prepared to move and we did not have very much cooperation when asking where items go in the new unit.
I would not recommend this company! I just moved into my new home and finally started to unpack my belongings. I noticed my foam mattress $325.00 was missing. I called Eldred and she told me she was not informed of anything left in the …
Ms. Moss, There seems to be some discrepancy as to what you are claiming is actually missing. The review claims a mattress is missing, but you told Becky, during a phone call on 9/16, that it was a foam topper.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 53%
- Worked hard and fast7 · 41%
- Careful with belongings6 · 35%
- Turned up when they said5 · 29%
- Price matched the quote1 · 6%
- Kept in touch1 · 6%
Counted across the 17 four and five star reviews we have read for Eldred Moving & Storage Co. Inc. A review can mention more than one thing.
In their own words
John Eldred of Eldred Moving made my move painless and efficient. Very professional and knowledgeable. He connected us with North American van lines and Shaun was on time, loaded the truck carefully and arrived on time as promised 4 states away. I would recommend them 109%. Thank you, John and Shaun!
Thank you for taking the time after a long distance move to leave us such a great review! It was a pleasure working with you. So glad that you had a safe trip and are settling in! Thank you for your business!
We had a very good experience with "Michelles" team. They were easy to work with, friendly yet professional. They were efficient, respectful and hard workers. Would use them again and highly recommend them. Fair pricing for the services. Appreciate how hard they worked without complaint. Great team at Eldred. Thank you so much.
Thank you for taking the time to leave such an awesome review! Michelle’s team is great and we’re glad you agree. We appreciate you mentioning that our prices are fair. We look forward to helping you with any of your moving needs in the future.
The Eldred Moving Team scheduled promptly, arrived on time, worked continuously to move our belongings. They were careful with the furniture and also careful not to scrape walls and woodwork. The office manager, Becky, is so efficient and helpful. Jo, the moving team coordinator, was organized and efficient during the move. This is the third time I have used Eldred, and they are consistently excellent. Their pricing is very fair. I will use their services again.
Thank you so much for your excellent review! You have been a pleasure to work for and we looking forward to helping you in the future for any of your moving needs!
Moved an old wood stove out and moved the new wood stove in, PERFECT! We could not be more pleased for the work and service Eldred provided from having our new wood stove delivered to their dock location, with their final delivery and placement of it in our home! They made it a no hassle, short work, very well done job. Thank you very much.
Thank you so much for this outstanding review! We appreciate your business and look forward to helping you with any moving/ delivery needs you may have in the future.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff4
- quick move4
- fair pricing3
- speed3
- smooth move2
- furniture care2
- safe move2
- furniture placement2
- politeness2
- great team2
What the company says about itself
Taken from Eldred Moving & Storage Co. Inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…ustrial and corporate. Call today for a FREE estimate! 812-466-4242 Our storage facility of 4”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory