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Element Moving and Storage Dallas Movers

Mover in Seagoville, Texas

Its address is in Dallas, Texas. It appears here because Google returns it for Seagoville.

Google rating

5.0

Ratings counted

301

Are 1 or 2 star

0.3%Unusually few

The rating breakdown

1 of the 301 ratings in Google’s published star breakdown for Element Moving and Storage Dallas Movers are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
30099.7%
4 star
00%
3 star
00%
2 star
00%
1 star
10.3%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Element Moving and Storage Dallas Movers at 0.3%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Element Moving and Storage Dallas Movers, counted by matching the words they used.

  • Damage to belongings1 · 100%

Counted across the 1 one and two star review we have read for Element Moving and Storage Dallas Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewCameron S.Edited 3 years ago
They damaged our antiques and even after the repairs of the antiques, they have lost their resale value. I’m out now close to 75k from the loss of value on the antiques. And the owner won’t even give us a partial refund. Lol the lack of compassion for being a “women owned” company is astounding. We have multiple talks with the owner, Elle, who basically cared less that her employees damaged our belongings.
Reply from the business

Cameron, I totally understand your frustration but I think you should be accurate with your facts. Your loss was about $3000 and you were offered nearly that amount by the insurance company. I’m not sure where the $75,000 came in. This is … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast12 · 52%
  • Careful with belongings7 · 30%
  • Professional and courteous6 · 26%
  • Turned up when they said2 · 9%
  • Kept in touch2 · 9%

Counted across the 23 four and five star reviews we have read for Element Moving and Storage Dallas Movers. A review can mention more than one thing.

In their own words

5-star Google reviewJanice J.2 months ago
We recently completed a three-day move with Element, and I cannot say enough good things about the experience. Moving an entire household required three trucks and a team of nine men, yet the entire process was handled with professionalism, efficiency, and exceptional attention to detail from start to finish. A special recognition goes to Eleazar and his crew. Their communication was outstanding at every stage of the move.
5-star Google reviewRowena G.a year ago
Was impressed from start to end, received a call the day before to confirm all information was still correct, they called 30 minutes before arriving. Turned up on time, greeted us with smiles and got straight to work. They were efficient, worked together knew what they were doing. They were helpful, asked questions regularly as they moved through each room and gave updates as they went along.
Reply from the business

Thank you so much for your kind words, Rowena! 🙏💙 We’re thrilled to hear that our team made your move smooth and stress-free. 🚛✨ We look forward to helping you and your clients again in the future! 💯👏 …

5-star Google reviewEdwin D.3 months ago
Allan was the team lead on my move. They arrived exactly on time when they told me they would. Very hard workers. They took extremely good care of my furniture and belongings. Everything was padded and wrapped to protect against damage. Crating service was also utilized and those items were received in perfect condition. Moving day is always difficult but Allan and his crew were very polite and friendly. I realized early on in the process watching them work I had no need to worry.
5-star Google reviewlukemtz5a month ago
The staff at the office were very reasonable in accommodating our needs for moving. Gave us lots of options and met our moving deadline. I was extremely content with the movers sent to our house. They were efficient, careful and fast. They moved us into an apartment (4th floor) from west Texas to north Dallas area. What I expected to be a two day affair was actually done in 1 day about 8 hours including travel time. Would recommend Element moving and would go with them again if I ever move again within state.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff21
  • efficient staff19
  • professional movers11
  • easy move7
  • careful movers6
  • getting organized6
  • local moves3
  • fast move3
  • fair quote3
  • careful crew3

What the company says about itself

Taken from Element Moving and Storage Dallas Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…transparent, and free of surprises. For over 15 years, Element Moving & Storage has been”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “A Track Record of Excellence Get a Free Estimate Average rating: 4.9/5.0 Based upon 1,09”Raw text captured from the page, including any surrounding navigation.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…to moving company because we provide: 24/7 Customer Support Experienced Movers On-”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…satisfied DFW families. Our licensed, insured, and background-checked Dallas movers e”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…housands of satisfied DFW families. Our licensed, insured, and background-checked Dallas”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • porch.comdirectory
  • facebook.comsocial

Before you hire Element Moving and Storage Dallas Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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