Essential Moving Company, LLC
Google rating
4.9
Ratings counted
83
Are 1 or 2 star
2.4%Around typical
The rating breakdown
2 of the 83 ratings in Google’s published star breakdown for Essential Moving Company, LLC are one or two star.
Against other listings in Savannah
1.4 percentage points lower than the middle of the 20 listings in Savannah we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 78 | 94.0% | |
| 4 star | 2 | 2.4% | |
| 3 star | 1 | 1.2% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 2.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Essential Moving Company, LLC at 2.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Essential Moving Company, LLC, counted by matching the words they used.
- Damage to belongings1 · 50%
- Late, delayed or a no-show1 · 50%
- Booked by one company, moved by another1 · 50%
Counted across the 2 one and two star reviews we have read for Essential Moving Company, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We hired this company to do our move. We called the day before to confirm and we were informed that they had subcontracted the job to another company. The company showed up on time but rented too small of a truck to hold all of our furniture and boxes. What should have been a 3-4 hour move took 9 hours. We were moving into an apartment on the 5th floor and the movers could not fit two pieces in the elevator. They said they would come back the next day and bring them up the stairs.
Ma’am you may have us confused with your move. We did not inform you of anything not fitting into an elevator because there was none. Your last movers who moved you from the units must’ve broken your items. We apologize for the mishap but we are getting inaccurate information. Take care!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous44 · 64%
- Worked hard and fast28 · 41%
- Turned up when they said17 · 25%
- Careful with belongings14 · 20%
- Kept in touch8 · 12%
- Price matched the quote3 · 4%
Counted across the 69 four and five star reviews we have read for Essential Moving Company, LLC. A review can mention more than one thing.
In their own words
The gentlemen that supplied these moving services were extremely polite, right on time, in constant communication, very careful with my property, no damage, and could not do anything more than they did during this move. I would recommend their services to my friends, my family, and any potential customer that would asked my opinion. If you are looking for moving services, these guys are great in-service and price. JUST OUTSTANDING!!
We really appreciate the positive review Mrs. Baker! It was a pleasure doing business with you.
I could not be more pleased! These are exceptional young men who are hard working, honest, and very good at what they do. We had a great experience and would recommend EMC to anyone looking for responsible movers at a great price!
Thank you Mr. Brian, for the awesome review and 5 stars. It was a pleasure doing business with you. Take care!
These guys are top tier. Call them first. I'm from out of state and was in Savannah picking a retail checkout desk the size of a battleship and needed some extra muscle for about 10min. At 730am I called 2 places and no answer and I got to these guys and the owner Venard answers the phone, I tell him what I need and he says no problem tells me their completely reasonable minimum and says he can be there at lunch between his morning and afternoon moves.
Thank you for the 5 star feedback!
What a wonderful experience! We had 4 great gentlemen who went over and above to help us with more than was required. My mother and I were loading some items into our car that we were going to take, and they helped us with those items as well. We had new furniture delivered, at the same time as they were unloading the truck, the new furniture delivery drivers did not put the white sectional where we wanted it. The rug under it was also in the wrong spot.
Thank you so much Ms. Teri, the crew and I appreciate the 5 stars and outstanding comment. It was a pleasure doing business with you. Take care!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers7
- seamless move3
- affordability3
- last minute move3
- moving furniture3
- flexible scheduling2
- fast movers2
- arrived early2
- efficient moving2
- fragile item packing2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- angi.comreviews
- mapquest.comdirectory