Express Delivery LLC | Delivery, Courier, Hot Shots and Furniture Moving Services | Baton Rouge
Mover in Baton Rouge, Louisiana
Google rating
3.5
Ratings counted
11
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 11 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 4 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 6 | 54.5% | |
| 4 star | 1 | 9.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 36.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Express Delivery LLC | Delivery, Courier, Hot Shots and Furniture Moving Services | Baton Rouge, counted by matching the words they used.
- Late, delayed or a no-show1 · 25%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Express Delivery LLC | Delivery, Courier, Hot Shots and Furniture Moving Services | Baton Rouge. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
USPS delivered a package to me, with my business address and informarion on it. I saw that it came from First Advantage, so I knew it should have been important. It was Secure Badging for a driver who had to go through extensive research from First Advantage. I am sure both the company and the driver believe it is important, but First Advantage hung up on me 4 times, and when I finally found a phone number of the Baton Rouge Office of Home Delivery, the gentleman who answered also hung up on me.
We've waited 6 weeks for our appliance to be deliverd. They even called to verify we'd be home and said we'd get a call 30 minutes before delivery. After waiting the 4 hour gap for delivery they were a no call, no show! We even took the day off to make sure we were home! I had to call them just to be told it'd be another week🤬 …
Called to have furniture moved. Girl who answered acted as if I was bothering her. Said I would get a call back to schedule and 2 days later still no call. I guess they are just too busy for any new jobs.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said4 · 80%
- Professional and courteous2 · 40%
Counted across the 5 four and five star reviews we have read for Express Delivery LLC | Delivery, Courier, Hot Shots and Furniture Moving Services | Baton Rouge. A review can mention more than one thing.
In their own words
The associates of Express delivery are very friendly and know how to take care of your belongings in transport. They were on time and I would recommend their services.
Wonderful service everytime! Courier service is second to none. Great prices too!! We had some very time sensitive documents that *had* to be delivered on time, and Express Delivery understood our situation and went out of their way to make sure the documents were delivered!! Can't recommend them highly enough!
We used them to move some things for our Business and it was done promptly and the office staff was very sweet and easy to coordinate with
The only moving service I'll use. Friendly, on time, and everything you'd want in a moving service!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- appliances2
What the company says about itself
Taken from Express Delivery LLC | Delivery, Courier, Hot Shots and Furniture Moving Services | Baton Rouge’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…valuable customers just like you, for over 20 years. ABOUT US Logistic Provider 100 Miles T”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…of qualified agents ready to assist you 24/7/365. Our agent network extends from coa”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory