Extra Space Storage
Self-storage facility at 2020 S College St in Auburn, Alabama
Google rating
4.9
Ratings counted
588
Are 1 or 2 star
0.9%Unusually few
Google carries another listing under this name in Auburn. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
We hold limited information on this company. We have read no reviews for it, so anything below about what reviewers say rests on very little text. That is missing information rather than a clean record, and it is not a judgement about the business either way.
The rating breakdown
5 of the 588 ratings in Google’s published star breakdown for Extra Space Storage are one or two star.
Against other listings in Auburn
2.8 percentage points lower than the middle of the 16 listings in Auburn we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 571 | 97.1% | |
| 4 star | 7 | 1.2% | |
| 3 star | 5 | 0.9% | |
| 2 star | 1 | 0.2% | |
| 1 star | 4 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Extra Space Storage at 0.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff32
- rental process6
- online booking3
- clean environment3
- surveillance system2
- climate controlled units2
- lighted units2
- kind management2
- mobile app2
- immediate storage2
What the company says about itself
Taken from Extra Space Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Extended access hours are standard with 24/7 access available - ask site manager for”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yelp.comreviews