EZ Haul Movers
Mover in New Rochelle, New York
Google rating
5.0
Ratings counted
260
Are 1 or 2 star
0.4%Unusually few
The rating breakdown
1 of the 260 ratings in Google’s published star breakdown for EZ Haul Movers are one or two star.
Against other listings in New Rochelle
4.9 percentage points lower than the middle of the 9 listings in New Rochelle we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 258 | 99.2% | |
| 4 star | 1 | 0.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is EZ Haul Movers at 0.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for EZ Haul Movers, counted by matching the words they used.
- Damage to belongings1 · 100%
- Items missing or never delivered1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for EZ Haul Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I had an absolutely terrible experience with this moving company. Not only did they damage and break multiple items, but they also lost some of my personal jewelry —which I have clear photos of — and completely denied any responsibility for it. Theydidn’t even pack my jewelry properly, which is how it was lost. When I brought this tothe owner’s attention, he became argumentative and disrespectful instead of taking accountability.
We take all feedback very seriously, though we’re disappointed to read this review as it does not accurately reflect the situation. Our records and communication show that we provided the agreed-upon service in full and made multiple offers … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 52%
- Worked hard and fast9 · 43%
- Turned up when they said5 · 24%
- Careful with belongings4 · 19%
- Kept in touch3 · 14%
- Price matched the quote1 · 5%
Counted across the 21 four and five star reviews we have read for EZ Haul Movers. A review can mention more than one thing.
In their own words
I cannot recommend EZ Haul Movers enough! They recently handled our move across state lines. From start to finish, their communication was excellent. The day before we were expected to move, the weather was showing torrential rains. Joe was incredibly accommodating, giving us the option to push forward or postpone. We had to move that day, and the guys handled the weather like absolute pros.
That was a wild one !! But we did it !! Your patience and positive attitude through out the move helped more than you know !! Best of luck in your beautiful home !!
Due to circumstances beyond our control, we had to make the decision to move within 48 hours and called Joe at EZ Haul Movers with what felt like an impossible request—needing a crew on that Saturday morning. Not only was Joe able to accommodate us, but the team arrived 30 minutes early and couldn’t have been more professional, friendly, and efficient. They packed up our two-bedroom apartment in under two hours and made an incredibly stressful situation so much easier.
Thank you Laura ! I’m glad everything went well. Best of luck at your new place !
Great team of hard working guys. Reasonable pricing and no surprises. They packed our things with great care. I highly recommend!
Thanks Stu !! You guys were such a pleasure to work with ! Best of luck in your beautiful new home !
We had an excellent experience with EZ Haul Movers! Joe, the owner, was fantastic to work with. We had an unexpected setback that required us to postpone our move, and he was incredibly accommodating, understanding, and easy to communicate with throughout the process. The team came one day to carefully pack everything and returned the next day for the move. They did an amazing job packing our belongings with great care and attention to detail.
Amazing review Meredith!! It was a pleasure working with you guys. Best of luck in your new beautiful home! Thank you, thank you thank you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff31
- seamless move21
- professional movers16
- quick move6
- kind movers6
- moving heavy furniture6
- junk removal4
- no broken items4
- long distance move3
- last minute move3
What the company says about itself
Taken from EZ Haul Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…to a new area, rely on our trusted and insured moving services for the secure transpor”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…efficient, and honest movers available 24/7 for your assistance. We help our custom”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…experience. Choose EZ Haul Movers, a licensed and insured company, for a move that pr”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…xcellence. Timeliness" 914-882-2532 GET FREE QUOTE The award winning moving company in wes”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…our relocation needs. 100% SATISFACTION GUARANTEED We guarantee a total sense of satisfact”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- birdeye.comreviews