Morris Moving & Storage
Mover in New Rochelle, New York
Its address is in Mt Vernon, New York. It appears here because Google returns it for New Rochelle.
Google rating
4.5
Ratings counted
51
Are 1 or 2 star
11.8%Above typical
The rating breakdown
6 of the 51 ratings in Google’s published star breakdown for Morris Moving & Storage are one or two star.
Against other listings in New Rochelle
6.5 percentage points higher than the middle of the 9 listings in New Rochelle we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 44 | 86.3% | |
| 4 star | 1 | 2.0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 2.0% | |
| 1 star | 5 | 9.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Morris Moving & Storage at 11.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Morris Moving & Storage, counted by matching the words they used.
- Crew conduct3 · 50%
Counted across the 6 one and two star reviews we have read for Morris Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I called Morris moving & storage on Aug. 28th at 3:30 pm. The guy told me that they are a service company and if I'm shopping around for price then they are NOT the company for me!!!! How Rude!!!
Thank you for taking the time to comment Jacqueline. We always appreciate feedback. There seems to have been some miscommunication here, and for that, we apologize. Our representatives are trained to be upfront and transparent. When you had … More
OMG..I am inclined to believe the myriad positive reviews are from the rich and famous. As I was told small fries don’t count only over one hundred thousand dollar moves are considered. My dilemma!. I called to inquire about a small move based on the reviews. I was abruptly and condescendingly chastised by CS reps Suli and the other uppity I think Jennifer that Morris Moving and Storage only dealt with high end and upper class clientele. WHERE IS THE ZERO FOR DESPICABLE?! .
We have nobody that works here by those names. It does sound like you had a regrettable interaction but I believe your encounter was with another moving firm with Morris in the name (there are over 10 in the country).
If you have a storage unit, don't contact this company. They shoved stuff into the unit and not being responsive. Turned fridge on it's side and packed it this way. No customer service and not professional. Showed up 3 times with packing …
Dear Mr. Young, Unfortunately, it seems you have mistaken us us for another firm with the same name in Texas. We are located in New York and have no record of a customer with your name. Indeed you seem to have recognized this error yourself.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 56%
- Worked hard and fast4 · 25%
- Careful with belongings1 · 6%
- Price matched the quote1 · 6%
- Kept in touch1 · 6%
Counted across the 16 four and five star reviews we have read for Morris Moving & Storage. A review can mention more than one thing.
In their own words
I highly recommend Morris Moving and Storage to anyone looking for a meticulous, stress-free, pleasant and professional moving experience. I believe they delivered great value by working efficiently as a team, taking great care of our …
All around professionals who were friendly, communicative and attentive to the work they were doing. They packaged all moving items with care and made sure to label all boxes clearly. The transition was smooth and for that I am grateful. I was very impressed with everyone who took part in our move- thank you Jacob for putting together such a wonderful team.
Morris Moving & Storage is the best. I just hired them a second time -- this time for moving my home from NYC to White Plains. The whole crew was professional and polite. They worked neatly and finished the move ahead of schedule. No damage to the buildings or my property. This last move was my least stressful move ever. Excellent job!
So glad you were happy once again. Wishing you well in your new home.
From my first conversation with Jacob Morris, where he took the time to explain exactly how the Morris Moving process would work, I knew that we were in good hands. His estimate, informed by my conducting a smartphone video tour of our apartment, turned out to be amazingly accurate. A few months later, a team of six consummate professionals took three days to first pack, then load, then unload our belongings smoothly, efficiently, and incredibly cheerfully.
Courtney - moving you was truly a pleasure. Wishing you all the best in your new home. … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers7
- polite crew5
- no damage4
- efficient movers4
- seamless move4
- easy to work with3
- great attitude2
- responsiveness2
- family business2
- packing2
What the company says about itself
Taken from Morris Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…employees, A typical 5-man crew brings over 70 years of collective experience at Morris Movi”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews
- facebook.comsocial
- bbb.orgreviews