EZ Moving Services, LLC
Mover in Pine Hills, Florida
Its address is in Orlando, Florida. It appears here because Google returns it for Pine Hills.
Google rating
4.5
Ratings counted
556
Are 1 or 2 star
12.8%Above typical
The rating breakdown
71 of the 556 ratings in Google’s published star breakdown for EZ Moving Services, LLC are one or two star.
Against other listings in Pine Hills
9.3 percentage points higher than the middle of the 5 listings in Pine Hills we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 470 | 84.5% | |
| 4 star | 10 | 1.8% | |
| 3 star | 5 | 0.9% | |
| 2 star | 10 | 1.8% | |
| 1 star | 61 | 11.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is EZ Moving Services, LLC at 12.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for EZ Moving Services, LLC, counted by matching the words they used.
- Damage to belongings4 · 44%
- Items missing or never delivered1 · 11%
- Late, delayed or a no-show1 · 11%
- Crew conduct1 · 11%
Counted across the 9 one and two star reviews we have read for EZ Moving Services, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Scam!!! They promise you the world, and DO NOT deliver. Dispatcher would promise me my stuff would be on the truck the following day, and every time I called—not on the truck. Will be weeks after the promised date I guarantee you. And you’ll have stuff missing and broken. They are careless with people and their things. Liars, scammers, & thieves. You’ll need an attorney like myself if you go with this company.
This is 100% fake review. Your name does not come up anywhere in our . This is either written to the wrong company or completely fraudulent. Storage on our trucks for weeks. Please remove this review immediately. Google has been notified of this situation.
hired EZ Moving Services to unload a truck, requesting two movers for approximately 1.5 hours. Michael, the contact person, claimed I was getting a special deal and assured me that the movers would be fully equipped with dollies and the necessary tools for the job. However, two young men arrived via Uber — one in a sleeveless undershirt, both ill-equipped. They had no utility dolly, only a single 4-wheel furniture dolly, which was impractical for the many boxes and large items that needed to be unloaded.
DO NOT SING ANY PAPER WITH THEM! Heard me DO NO SIGN ANY PAPER THEY GIVE YOU TO SIGN! This company only cares about getting as much money from you! And when you sign the papers before they start packing your stuff the paper is for them to be able to get more money out of your bank account! They will take longer and longer to be able to charge more money at the end of the day and once you sign your screw because they bank wont return any money back to you they are the worst please dont do it they break your things…
They are the worst company a SCAM! They broke a 2,000 dollar vanity table and the worst thing is the if i dont say anything they would of not telling the put a nasty yellow glue on it without telling they are the worst im going through so Much stress and plus they have you bank account and took unauthorized money from me i am working on a lawsuit to this company they broke and lost alot of my stuff plus took 12 hours to to the lcing taking advantage that i was a woman alone with a child they they sent two guys one…
Scammers, Mike pushed my time back by 4 hours then asked if they could come the following day all while they had my deposit that I haven’t seen returned because I refused to wait, there’s no way these reviews are real..there was nothing EZ about them!
During our move from Orlando to Dunnellon, FL., one of the movers accidentally damaged a brand new kitchen island cart at which time he promptly reported it to me and took pictures of the damaged furniture. This was back in February of this …
Mr. Marshall, I am very saddened to see that you have chosen to express your frustration by describing our company this way. Our staff works tirelessly to make sure that each customer receives the highest level of professional and damage free moving services.
Recommend to stay away from this company, its a total mess they broke my furniture during my move on August 2022, they took it back saying that they were going to fix the broken pieces and almost a year later and so many failed phone calls …
This is what you get when you hire them. SEE PHOTOS Now I'm not a professional, but I can do better. Was told it will take 2 hours …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 50%
- Professional and courteous6 · 38%
- Turned up when they said3 · 19%
- Careful with belongings2 · 13%
- Kept in touch1 · 6%
Counted across the 16 four and five star reviews we have read for EZ Moving Services, LLC. A review can mention more than one thing.
In their own words
Hi the movers were professional and Mike are amazing !!! They were quick and on time. They were kind. I would utilize their services again. Thank you for today.
From booking to completion, our experience was amazing. We were able to schedule service for the very next day after our inquiry. Johanny, Jerry, and Dee were a hoot to have around, very personable, efficient, and careful with our belongings. I would absolutely recommend them to anyone looking for quality work.
Thank you! Thank you! Thank you! Josh and his son did such an amazing job. Great communication and great attention to detail. This company took a huge load off my back (literally) and helped us move into our first home with class and …
I recommend this company, I had to work and was informed by the property management we would have to pay a month fee we didn’t vacate our apartment the next day at 12 pm. I had already has my belongings packed just needed to have them moved to a rental I had already found. I found EZ Moving on Thumbtack and I informed dispatch of my issue, he asked me a few questions about the move and gave me a quote and informed me he had an opening later in the day.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff44
- professional movers31
- courteous25
- furniture moving18
- fast movers15
- easy move11
- efficient movers11
- careful moving7
- quick loading4
- dresser move3
What the company says about itself
Taken from EZ Moving Services, LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…you shortly. (407) 930-4100 GET A FREE QUOTE NOW CONTACT EZ Moving Services, LLC 410”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“MOVING NEEDS no hiddEN FEES, OR CHARGES Licensed & Insured FREE MOVING QUOTE Contact”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“FEES, OR CHARGES Licensed & Insured FREE MOVING QUOTE Contact us for a free”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“…to place—and we built it. As an A rated BBB accredited company you can expect no less than the”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…on: quick service on emergency call - 24/7 (407) 930-4100 FREE MOVING QUOTE Contac”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- homeadvisor.comreviews
- angi.comreviews