Fat Albert Piano Moving - A Division of Blues Angel Music
Piano moving service in Pensacola, Florida
Google rating
4.8
Ratings counted
16
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 16 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 15 | 93.8% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 6.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Fat Albert Piano Moving - A Division of Blues Angel Music, counted by matching the words they used.
- Damage to belongings1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Fat Albert Piano Moving - A Division of Blues Angel Music. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I can’t comment on their service as I have never used them. One of their movers/drivers drove down the road I live on, seemed to panic and do an erratic u-turn and drive through my new sod and shrubs we had planted, left ruts and sped off like a child who’d just been caught doing something stupid. I took a picture and was able to identify them by their department of transportation number on their truck.
Mr. Pickar, we are incredibly sorry about this and will get to the bottom of it ASAP. Would you mind sending photos of the damage and the vehicle and also your address and phone number to [email removed]? Thank you, Fat Albert Piano Moving
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 50%
- Turned up when they said3 · 30%
- Kept in touch3 · 30%
- Careful with belongings2 · 20%
- Worked hard and fast1 · 10%
Counted across the 10 four and five star reviews we have read for Fat Albert Piano Moving - A Division of Blues Angel Music. A review can mention more than one thing.
In their own words
The piano movers with Fat Albert did a fantastic job. They were very communicative about arrival time, and were very prompt. They handled the piano very carefully, which considering my piano weighed multiple hundreds of pounds can be rather difficult. That being said they were very professional, and very quick. The entire delivery took less than 10 minutes, and they were on their way. If you need someone to move a piano for you, these folks are the way to go.
Daniel, thank you for leaving a review. We're glad you had a good experience with our moving team.
The team from Fat Albert arrived when and where they promised they would to move our baby grand piano. They worked carefully and made sure that they left the property in as good or better condition than when they showed up. They worked in such a way that I was delighted that I had chosen them as the movers for our 85 year old piano. They had projected that the entire move from removal to reinstallation at the new address would take two hours and it took a little bit less time than that.
Alexander, thank you for saying so! Also, thank you for referring anyone to us. Let us know if there's anything else we can do for you.
I can't say enough about the gentlemen who came (on time) and were so sweet and moved my antique, baby grand piano with care and appreciation for quality! I was very impressed by these young men!! My baby looks fabulous in her new spot! Safe and sound! THANK YOU!
Thank you so much for leaving a review. We will be sure to pass the word on to James, Forrest, Taylor, and Anthony. We hope you enjoy your piano's new home.
It's been a pleasure setting up the move. I was able to get on the schedule in record time. James is very thorough concerning the estimated cost. I'm looking forward to the actual move tomorrow. Stay tuned for the final review!
Thank you for leaving a review and for the kind words.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- baby3
- communication3
- punctuality2
- professional staff2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory