Firemen On The Move LLC
Mover in Bowling Green, Kentucky
Google rating
4.6
Ratings counted
20
Are 1 or 2 star
10.0%Above typical
The rating breakdown
2 of the 20 ratings in Google’s published star breakdown for Firemen On The Move LLC are one or two star.
Worked out from 20 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Bowling Green
4.7 percentage points higher than the middle of the 16 listings in Bowling Green we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 17 | 85.0% | |
| 4 star | 1 | 5.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 10.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Firemen On The Move LLC at 10.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Firemen On The Move LLC, counted by matching the words they used.
- Damage to belongings1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Firemen On The Move LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Told them I had about 100 boxes plus furniture. He quoted a certain amount of moving time. I assumed he would be correct since he is the “professional”. Everything was fine while they were moving my stuff, but once the quoted time was up, the movers left while still leaving a ton of boxes to be moved. I called the owner who did not seem to care about my situation and was quite rude. He gave me a little discount on my total bill, but this did not excuse the fact that the moving job was not completed.
Hey Megan it’s Evan Henderson Firemen On The Move FOTM … More
Do not use this company. The owner-Evan-is not honest and does not have proper liability insurance to cover damages done to your property. He overcharges hours and does not take responsibility for his employees. We even had employees leave our house, go across the street and do a paid job for a neighbor, and still charge us for the time. There was extensive damage done to our home and belongings and no liability insurance to pay the claims, as promised on the website.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast6 · 43%
- Professional and courteous5 · 36%
- Turned up when they said3 · 21%
- Careful with belongings3 · 21%
Counted across the 14 four and five star reviews we have read for Firemen On The Move LLC. A review can mention more than one thing.
In their own words
Just wanted to give a shoutout! These guys are awesome! Evan set us up and walked through the process with us explaining the labor and any other charges. Corey and Mike showed up early and got to work quickly. We had three flights of stairs, that the handled like champs. Every item was strapped and blanketed to make the travel smooth for our items. Thank you for all that you do to serve this community!
Glad we could help Hope you all get settled in Thanks
Evan and his team were awesome! We did a cross state move and it was so easy for us. Daniel and Dillon were very polite and professional and they took great care of our stuff. They made sure everything was perfect before they left. I would recommend this team before any other.
Glad we could help Roger please call us anytime we can help you out Please be safe
Having seen these guys working together to get a mutual customer moved as quickly and efficiently as possible, all I can say is WOW! Being hot, tired, and worn from dealing with less than ideal circumstances, they still maintained high levels of respect for the customer’s personal items, the area and people around, and for each other. I wouldn’t hesitate to contract them for a personal move after seeing their efforts and care given.
Glad we could help and hope they get settled in Thanks
Called them on a Sunday afternoon because we needed some last minute help moving a couch to a second story apartment. Evan answered quickly and was able to get 2 guys to help us within 30 minutes. The guys, Dell and TJ, were so nice and made quick work of our job! Will definitely be using them again for any moves we have!
Glad we could help Thanks for reaching out🙏 …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind crew3
- efficiency2
- stairs2
- furniture2
- job2
- careful with belongings2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- nextdoor.comsocial
- chamberofcommerce.comdirectory