Five Star Storage
Self-storage facility at 4414 Haines Rd in Duluth, Minnesota
Google rating
4.9
Ratings counted
35
Are 1 or 2 star
0.0%Unusually few
Google carries other listings under this name in Duluth. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing (1), the other listing (2).
The rating breakdown
0 of the 35 ratings in Google’s published star breakdown for Five Star Storage are one or two star.
Worked out from 35 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Duluth
3.1 percentage points lower than the middle of the 13 listings in Duluth we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 32 | 91.4% | |
| 4 star | 2 | 5.7% | |
| 3 star | 1 | 2.9% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Five Star Storage at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 25%
- Kept in touch2 · 10%
- Turned up when they said1 · 5%
- Price matched the quote1 · 5%
- Worked hard and fast1 · 5%
Counted across the 20 four and five star reviews we have read for Five Star Storage. A review can mention more than one thing.
In their own words
This was my first time renting a storage space. Matt, the agent, made the process easy. He was knowledgeable, professional and extremely helpful. He’s very available and responsive when questions arise. Security and access are great and the unit was clean and fit my needs perfectly.
Thank you so much for your kind words, Kathleen! We are thrilled to hear that your first experience renting a storage space with us was a positive one. We are glad that Matt was able to assist you and make the process easy for you. Our team … More
This place is quiet and out of the way. Great service. They were prompt with any questions. The payment system was super easy. Overall that place is a great value!!
Thank you so much for your kind words, Leslie ! We are thrilled to hear that you enjoyed your experience with us. We strive to provide excellent service and make sure our customers feel valued and well taken care of. If you have any more … More
I had a unit on the Hanes Rd location. Units were clean and well kept, with the location easy to access. Matt was the rep who assisted me and he made sign up + move out breezy and simple as well as answered any and all questions I had. Matt was beyond helpful and made the experience go as smoothly as possible!
Thank you so much for your kind words and 5-Star Review, Hunter! We are thrilled to hear that you had a great experience at our Hanes Rd location and that Matt was able to assist you effectively.
Purchased a unit at a storage auction and the facility manager Matt helped me with the payment along with setting up access to the unit. Matt made the process super simple and easy for me to get the job done. He made sure to keep the isles …
Thank you for sharing your positive experience with us, Katie! We're delighted to hear that Matt provided you with excellent service and made the storage unit acquisition process simple and easy for you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff10
- security4
- responsive staff3
- clean unit3
- pay3
- phone3
- cleanliness2
- renting2
- access2
- gate access2
What the company says about itself
Taken from Five Star Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“Nebraska, North Dakota and South Dakota since 2004. We have decades of experience meeting”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- showmelocal.comdirectory
- yelp.comreviews
- yellowpages.comdirectory
- chamberofcommerce.comdirectory