Five Star Storage
Self-storage facility at 4370 Air Base Rd in Duluth, Minnesota
Its address is in Hermantown, Minnesota. It appears here because Google returns it for Duluth.
Google rating
4.8
Ratings counted
18
Are 1 or 2 star
Not enough ratings
Google carries other listings under this name in Duluth. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing (1), the other listing (2).
The rating breakdown
Google shows 18 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 17 | 94.4% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 5.6% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 25%
- Careful with belongings1 · 8%
- Worked hard and fast1 · 8%
Counted across the 12 four and five star reviews we have read for Five Star Storage. A review can mention more than one thing.
In their own words
It was a great place to store my things in between rentals. It’s clean, well protected, and greatly priced. Matt, kindly reminded me about my locks if I had forgot to lock them 🫠. It was a great place. I highly recommend them. Thank you, Five Star, for making a move a lot less painful. The space is great as well! …
Thank you so much for your kind words, Nicole! We're thrilled to hear that you had a great experience storing your things with us. Our team takes pride in providing a clean, secure, and affordable storage solution for our customers. We're … More
Matt was incredibly helpful to us. Highly recommend connecting with him if you need storage. He walked us through the process, answered all my questions, and got us all set very quickly!
Thank you so much for your kind words and 5-Star Review, Tatyana! We're thrilled to hear that Matt was able to assist you with your storage needs and make the process smooth and easy for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out.
Denise was extremely helpful in finding a storage unit big enough for my needs and in the same location as my current unit. She was polite and friendly and a pleasure to work with.
Thank you for your kind words, Skip! We are delighted to hear that Denise was able to assist you in finding the perfect storage unit to meet your needs - we like Denise too! Our team always strives to provide excellent customer service, and we are thrilled that you had a positive experience working…
I only needed the unit for about a week while I was moving and I completely forgot to say I was no longer using the unit until I got a bill for the next month. I was worried I'd be charged for another month while the unit was empty but when I reached out asking how to cancel the unit Matt was super helpful getting everything set up and I wasn't charged anything extra.
Thank you so much for sharing your experience and 5-Star Review, Theo! We're glad to hear that Matt was able to assist you with cancelling your unit and that our team was helpful when you had trouble finding the storage facility. We strive … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- location2
- rented2
- resourceful staff2
What the company says about itself
Taken from Five Star Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“Nebraska, North Dakota and South Dakota since 2004. We have decades of experience meeting”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- facebook.comsocial
- yelp.comreviews
- chamberofcommerce.comdirectory
- mapquest.comdirectory