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Foosun Moving

Moving and storage service in Nepean, Ontario

Google rating

4.9

Ratings counted

236reviews shown; star breakdown not collected

Are 1 or 2 star

Not enough ratings

We hold limited information on this company. We have not collected a star-by-star rating breakdown for it, so no share of one and two star ratings can be worked out. That is missing information rather than a clean record, and it is not a judgement about the business either way.

The rating breakdown

We have not collected a star-by-star breakdown for Foosun Moving, so we cannot work out what share of its ratings are negative. That is missing information on our side, not a clean record — and not a statement about what Google publishes.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Foosun Moving, counted by matching the words they used.

  • Crew conduct1 · 33%

Counted across the 3 one and two star reviews we have read for Foosun Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewBaldwin J.Edited 4 years ago
Called this company for moving inquiries. No quote. No estimation. The owner even claimed they’re not so professional as other moving companies. Later this owner gave back tons of scam calls and left the voice message explicitly asking me to remove this review, saying hundred times they would not give any quotes or estimations, and telling me to consult professional companies for this. After some days I called back and tried to set a piece with him. However, the phone was not connected.
Reply from the business

Moving companies in Canada are NOT held professionally, legally or morally liable to provide quote to each inquiry unconditionally. We suggested you provide a detailed list of items you are moving for accurate estimate. You requested us how … More

1-star Google reviewMohammed3 months ago
I had a very frustrating experience with this moving company. I had already confirmed everything in advance, including coordinating with both my current and new landlords based on the scheduled moving time. At the last minute, I received an email saying my appointment was canceled with no proper explanation or alternative solution. This left me completely stranded without movers on a very important day, causing unnecessary stress and disruption.
Reply from the business

Hi Mohammed, Sorry for any inconvenience. It seems there may have been a miscommunication. … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast6 · 27%
  • Professional and courteous6 · 27%
  • Turned up when they said5 · 23%
  • Careful with belongings4 · 18%
  • Price matched the quote1 · 5%
  • Kept in touch1 · 5%

Counted across the 22 four and five star reviews we have read for Foosun Moving. A review can mention more than one thing.

In their own words

5-star Google reviewAlanna W.3 months ago
We just moved back to our home after a major renovation. After a terrible mover experience with a different company on the move out, we were anxious for the move back. However, Foosun Moving completely impressed us with their excellent service. They were punctual, responded to communication quickly and clearly, worked fast and carefully, were skilled and had good equipment, damaged nothing, and were friendly on top of it all! We cannot thank them enough for a stress free experience. Would 100% rehire or recommend.
Reply from the business

Thank you Alanna and your husband so much for your kind words and for trusting Foosun Moving with your move back home. We’re really sorry to hear about your previous experience, but we’re glad we could help turn things around and make this … More

5-star Google reviewSachin G.a month ago
We hired Foosun Moving for unloading the Pods container and James and Kevin got the job done promptly and properly. I have a super heavy server rack and want to move it downstairs to my basement of my townhome. The staircase is very narrow and there is a sharp turn, but the crew managed to pull it through safely. No damages to the server rack and house property. We are very happy with their professional services and will surely hire them in the future.
Reply from the business

Thank you so much for your wonderful review! We're delighted to hear that James and Kevin provided a smooth and professional unloading experience for your PODS container in Kanata. … More

5-star Google reviewMaggie K.2 months ago
We hired Foosun Movers for our townhouse move in South Keys and had a really smooth experience. The crew showed up right on time and got straight to work. They even parked smartly at our backyard entrance, which made loading much faster and saved a lot of hassle on a tight schedule. It truly helped keep our moving costs down because there was no wasted time. Big shoutout to one of the best movers in town—Andre and James. Appreciate!
Reply from the business

Hi Maggie, Thank you for the kind words! Glad the South Keys move went smoothly — parking … More

5-star Google reviewKaty S.a week ago
Wei, Joe, and Colin did an excellent job moving large furniture out of a two story apartment. They carefully maneuvered large pieces down narrow stairwells, and undid a big treadmill too. Super diligent, friendly and on-time. Impressive work for 4 hours. Will book them again!
Reply from the business

Hi Katy, Thank you so much for your wonderful 5-star review! … More

What the company says about itself

Taken from Foosun Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States a founding yearsays on their website
    Show the text this came from

    “· Serving the National Capital Region Since 2008 Ottawa Movers You Can Trust Moving in O”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…ecognized Ottawa-Owned Since 2008 Get a Free Quote (613) 981-1126 Why Ottawa Trusts Foosun”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “4.9/5 Google Rating Licensed & Insured No Hidden Fees BestinOttawa.com Recogni”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “Ottawa No Hidden Fees 100% Satisfaction Guaranteed Family Coordination Included Get a Free”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…and honest pricing. 4.9/5 Google Rating Licensed & Insured No Hidden Fees BestinOtta”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • yelp.careviews
  • mapquest.comdirectory
  • nextdoor.comsocial
  • facebook.comsocial

Before you hire Foosun Moving

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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