Fort Henry Self Storage
Self-storage facility in Brantford, Ontario
Google rating
4.8
Ratings counted
38
Are 1 or 2 star
2.6%Around typical
The rating breakdown
1 of the 38 ratings in Google’s published star breakdown for Fort Henry Self Storage are one or two star.
Worked out from 38 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Brantford
About the same as the middle of the 14 listings in Brantford we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 33 | 86.8% | |
| 4 star | 3 | 7.9% | |
| 3 star | 1 | 2.6% | |
| 2 star | 1 | 2.6% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Fort Henry Self Storage at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 25%
- Kept in touch2 · 17%
- Worked hard and fast1 · 8%
Counted across the 12 four and five star reviews we have read for Fort Henry Self Storage. A review can mention more than one thing.
In their own words
Friendly and understanding staff. Very helpful. Clean gated facility. Easy transition from a smaller unit to a larger one. Great communication. The owners are very helpful!
Thank you very much for the kind review. We really appreciate it.
If you're searching for a safe, flexible, and responsive team to manage your storage option, regardless of size, look no further. What gives me particular confidence and satisfaction is the consistent attention paid to security. I highly recommend Fort Henry/ Fort Henry West for a host of reasons!
Amazing staff lady at the desk was so welcoming and helpful especially after the long day I had and needed a place for my car to be parked for the next few weeks would definitely recommend this place to anyone 5 star
Stopped in to get a rental unit didn't have any available at the location I was at but the girl was very helpful and called over to the other location and secured me on
Hi Ed Thank you for choosing Fort Henry we really do appreciate your business and the nice review.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff9
- safe storage3
- security2
- owner2
- welcoming staff2
- desk2
What the company says about itself
Taken from Fort Henry Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
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“…storage locations in Brantford with 24/7 secure access: Fort Henry Self Storage”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…owned business serving Brantford since 2010. Brandon M . Clean, safe, secure and co”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“– 6 pm 9 am – 4 pm Closed A family owned business serving Brantford since 2010.”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory