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Geo. W. Weaver & Son Inc. - Lancaster

Moving and storage service in Lancaster, Pennsylvania

Google rating

5.0

Ratings counted

315

Are 1 or 2 star

0.6%Unusually few

The rating breakdown

2 of the 315 ratings in Google’s published star breakdown for Geo. W. Weaver & Son Inc. - Lancaster are one or two star.

Against other listings in Lancaster

This company0.6%
Typical listing in Lancaster2.1%

1.4 percentage points lower than the middle of the 17 listings in Lancaster we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
31098.4%
4 star
20.6%
3 star
10.3%
2 star
20.6%
1 star
00%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Geo. W. Weaver & Son Inc. - Lancaster at 0.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Geo. W. Weaver & Son Inc. - Lancaster, counted by matching the words they used.

  • Damage to belongings2 · 100%
  • Late, delayed or a no-show1 · 50%

Counted across the 2 one and two star reviews we have read for Geo. W. Weaver & Son Inc. - Lancaster. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewJJ K.Edited 12 hours ago
Super friendly but unfortunately the actual moving process had lots of issues. Movers arrived late, the truck was too full to accomodate all of our belongings despite us having less than the estimated amount, arrival was delayed, items were placed in locations we didn’t ask in our house, and some were damaged. We moved everything we owned across the country in multiple moves so always knew there would be some things that wouldn’t go as planned but were still disappointed by the end result
Reply from the business

JJ, thank you so much for the five stars! Justin is a fantastic driver, and we're honored he took great care of you on your interstate move from Indianapolis all the way to PA. That's a serious journey! … More

2-star Google reviewL W.3 months ago
Prompt and courteous, but in too much of a hurry and damaged furniture. It was hard to see all the damage prior to them leaving til we settled in afterwards. Also, hard to observe how our furniture was handled, since multiple men in different rooms at the same time. Have never received a follow up to damaged claim.
Reply from the business

Thank you for taking the time to share your feedback. We're sorry to hear that your furniture was damaged during the move and that the experience didn't meet your expectations. … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous13 · 65%
  • Worked hard and fast11 · 55%
  • Kept in touch5 · 25%
  • Careful with belongings4 · 20%
  • Turned up when they said2 · 10%

Counted across the 20 four and five star reviews we have read for Geo. W. Weaver & Son Inc. - Lancaster. A review can mention more than one thing.

In their own words

5-star Google reviewLisa C.2 weeks ago
I had an outstanding experience with George W. Weaver during my interstate move. Moving is stressful enough, but their entire team made the process so much easier. From the very beginning, Nicole, who came to my home to discuss my moving needs and provide the estimate, made me feel completely at ease. She was warm, personable, knowledgeable, and never once made me feel pressured. Instead, she took the time to answer my questions and helped me feel confident that I had chosen the right company.
Reply from the business

Lisa, an interstate move from Pennsylvania to Alabama has a lot of moving parts, and it's clear every one of them was handled with care in your case. Nicole taking the time during that initial estimate visit to answer questions without any … More

5-star Google reviewJames G.a week ago
Great experience! Super transparent and fair on pricing, very easy to set up and coordinate with them online and over phone. Movers themselves were amazing. Rob coordinated everything on the ground and helped us solve an issue that we had on the day of. He helped us feel very comfortable and confident that they would take care of everything we needed, even the unexpected, and they did! Both Rob and Jacob were a pleasure to work with/have in our home.
Reply from the business

James, transparent pricing and easy coordination are exactly what we want a long-distance move to start with, but what really stands out here is how Rob handled the curveball that came up on move day. Solving an unexpected issue on the spot … More

5-star Google reviewJim S.2 weeks ago
Great service and communication from start to finish. Weaver and son moved our storage unit full of household goods and furniture 250 miles. They squeezed us into the summer schedule after we got a closing date on our new house. The guys took great care in wrapping items for extra protection. Very friendly and worked hard in the summer heat. Had everything off the truck and to the designated rooms in under 2 hours. Total shipment came in around 4200 lbs. Very pleased and highly recommend this company.
Reply from the business

Jim, squeezing you in after getting a closing date is exactly the kind of flexibility we try to make happen during peak season, so glad that worked out. Moving a storage unit 250 miles and having everything unloaded and placed in under 2 … More

5-star Google reviewmike L.2 hours ago
Geo. W. Weaver & Son proved to be a highly professional moving service from the goods being picked up in York, PA to the delivery in Leesburg, FL. Communication from start to finish was excellent. My wife and I truly appreciated the way Robert and Hector handled everything in York and especially how Robert moved the whole load himself into our house in Leesburg without a hitch. He is to be commended for his professionalism and a great work ethic. Outstanding employee!!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff40
  • moving crew15
  • furniture moving10
  • furniture placement8
  • efficient movers8
  • respectful movers8
  • careful handling of furniture7
  • long distance move5
  • easy moving experience5
  • fragile item handling2

What the company says about itself

Taken from Geo. W. Weaver & Son Inc. - Lancaster’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…services in Lancaster, PA. With over 125 years of experience in the moving industry an”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “RY STAFF FAQ REVIEWS BLOG CONTACT GET A FREE QUOTE CONTACT US JOIN OUR TEAM Call Now Get F”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • birdeye.comreviews

Before you hire Geo. W. Weaver & Son Inc. - Lancaster

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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