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Golden Eagle Moving Company

Mover in Fremont, California

Google rating

4.4

Ratings counted

43

Are 1 or 2 star

14.0%Above typical

The rating breakdown

6 of the 43 ratings in Google’s published star breakdown for Golden Eagle Moving Company are one or two star.

Worked out from 43 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other movers in Fremont

This company14.0%
Typical mover in Fremont2.0%

12.0 percentage points higher than the middle of the 15 movers in Fremont we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
3581.4%
4 star
12.3%
3 star
12.3%
2 star
12.3%
1 star
511.6%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Golden Eagle Moving Company at 14.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Golden Eagle Moving Company, counted by matching the words they used.

  • Damage to belongings1 · 20%
  • Items missing or never delivered1 · 20%
  • Late, delayed or a no-show1 · 20%
  • Crew conduct1 · 20%

Counted across the 5 one and two star reviews we have read for Golden Eagle Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewWanda B.7 years ago
No not use this company to move anything.Theu do not stand behind their work. I used Golden Eagle Moving for my second move because my first experience was so great, two years ago. But I guess after much success they have lost some of their customer service practices. I will never use them again. First they were almost 2 hours early without calling. If you have ever moved 2 hours can make a great change in your process. But we rolled with the punches to make it happen.
Reply from the business

I'm sorry, Who are you?

2-star Google reviewKevin A.6 months ago
Do not recommend this company. Got ten quotes through Yelp, chose them. Their team arrived 20 minutes late. Only brought two people and one dolly. They didn't bring any screwdrivers or tools. One guy was older and didn't seem comfortable …
1-star Google reviewJohn L.6 months ago
I used them to move no more the 10 items an it took them more then 2 hrs from previous address and almost another 2 hrs to unload to the new address. There work was good but they took there time. I had move vehicle to make it easier for them but yet they parked as far as they can. Some of the items I have told them I didn't mind it being shipped like that but they still took there time. An to top it off. They wouldn't leave until the got a tip they wanted.
1-star Google reviewErick S.2 years ago
Just finished using the service here, I was moving away to a different city and just needed help there loading a U-Haul truck. I have to say although Victor, at first, was good and accommodating unfortunately I can't say the same about his …

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast9 · 56%
  • Professional and courteous6 · 38%
  • Turned up when they said3 · 19%
  • Careful with belongings3 · 19%
  • Kept in touch2 · 13%
  • Price matched the quote1 · 6%

Counted across the 16 four and five star reviews we have read for Golden Eagle Moving Company. A review can mention more than one thing.

In their own words

5-star Google reviewJoshua P.6 months ago
I hired Golden Eagle Moving Company for a long distance move just a few days before the move date and they fit me into their schedule at a very reasonable price. Victor and the movers were on time and were very professional and fast. …
Reply from the business

Thank you Joshua , For sharing your experience We will continue working with same quality jobs Looks forward to seeing you again Have a wonderful weekend Victor

5-star Google reviewJessica S.a year ago
We have used Golden Eagle Moving Company twice now, and we highly recommend them. I spoke with Victor to coordinate our moves. He is very responsive and honest. The first time was from Walnut Creek to Emeryville, the second was much more complicated, involving four locations, taking apart a fridge and putting it back together, driving up steep narrow roads, etc. Both times the drive and main mover was Big Mike. He is EXCELLENT!
Reply from the business

Thank you Jessica We appreciate it you take your time to give us feedback we will looking forward to seeing you next time … More

5-star Google reviewRita W.a year ago
Golden Eagle Moving Company was AMAZING and we will use them for every move in the future. They sent three gentleman to for an 8:30AM start time, which they were EARLY for and cleared out our apartment and moved us into our new home in a little over 3 hours. They did not stop. Also, everything was wrapped and nothing damaged. They also took apart and put back together our bed and dinning table.
Reply from the business

Hi Rita thank you for the highly recommended reviews I really appreciate it We’re looking forward in the future for next move You have a wonderful day !

5-star Google reviewKara D.5 months ago
This is the best moving company I've ever used. Straight to the point and efficient. They are timely with no hidden fees/cost. Nothing was damaged and they moved me in under 5 hours. Both my old and new apartment are on the 3rd floor with no elevator. This was also during the holidays but you wouldn't know it. They were never stressed or rushed. It was also easy to get ahold of them before my move date to answer any questions i had. I can't thank yall enough. I have told multiple people about you all.
Reply from the business

Thank you for the trusted support and sharing your experience We will continue keeping working on it Looking forward to seeing you soon Thanks again

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly staff13
  • punctuality6
  • packing4
  • careful handling4
  • speed4
  • nice movers4
  • courteous staff2
  • gentle movers2
  • fee2
  • fast movers2

What the company says about itself

Taken from Golden Eagle Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…got you. Call +1(510)298-8575 Get free quote Get A Free Quote --> Full Name * Phone”Raw text captured from the page, including any surrounding navigation.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “FAQ Reviews Gallery Blog Quote 中文 Call 24/7: +1(510)298-8575 Hayward,CA 94544 Open”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • manta.comdirectory
  • mapquest.comdirectory
  • chamberofcommerce.comdirectory

Before you hire Golden Eagle Moving Company

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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