Good Green Moving
Mover in Petaluma, California
Google rating
4.6
Ratings counted
73
Are 1 or 2 star
6.8%Above typical
The rating breakdown
5 of the 73 ratings in Google’s published star breakdown for Good Green Moving are one or two star.
Against other listings in Petaluma
5.7 percentage points higher than the middle of the 9 listings in Petaluma we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 63 | 86.3% | |
| 4 star | 3 | 4.1% | |
| 3 star | 2 | 2.7% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 6.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Good Green Moving at 6.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Good Green Moving, counted by matching the words they used.
- Belongings withheld over payment1 · 25%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Good Green Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Buyer be ware, I do not write reviews often. I really just do not want anyone else to get put in the situation that this owner did to my family. If you plan on doing any business with them and have any questions, let me know and I can point in in his contract where he can really get you. The owner will tell you one thing and bill you another (knowing he has your goods hostage and you have no recourse, unfortunately this apparently happens a lot with long distance moves as i have now learned).
they should offer zero stars - I confirmed and signed a contract Monday 11/6 for a move already booked for Friday 11/10 at 10am with Jonathan the owner - they helped us move in 2022 from San Rafael to Petaluma and were amazing - however no one showed up Friday 11/10 and at 10:20 I left a voicemail and email - I got a call back from the warehouse department saying we weren't on the schedule and can we change it to Saturday 11/11 - I asked if we could somehow still move on Friday and they said they would try - they…
I would give this company ZERO stars if I could. There is NOTHING good about them. Buyer BEWARE!!! READ ALL of the NEGATIVE reviews! Make sure to read them on yelp as well. There are a lot of them.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 56%
- Kept in touch4 · 25%
- Turned up when they said3 · 19%
- Careful with belongings2 · 13%
- Worked hard and fast2 · 13%
Counted across the 16 four and five star reviews we have read for Good Green Moving. A review can mention more than one thing.
In their own words
Had a great experience moving across SF with Good Green moving! Very professional, responsive, and easy to work with. I like that they drop off reusable boxes to pack with. Our movers worked incredibly hard and were very careful. We’re so grateful to the whole team –Jonathan, Eric, Edgar, Miguel, Saul and Fred.
Hi, Sarah. Thanks for taking the time to share your positive experience. We truly appreciate it!
I scheduled last minute and I was quoted fairly and scheduled without issue right away. Everyone from the owner to their team leads kept in great contact thru text and e-mail. Punctual. Priced very fair. I loved everything except being asked to write a review when I was scheduled and not at the end of business. Good Green is great. Would Recommend.
Hi, Will. Thank you so much for leaving us a stellar review!
Vinny, Shawn, and Edgar were awesome movers!! Very fast and PROFESSIONAL. The owner Jonathan is nice and down to earth. Plus the price is better than places I looked into. I highly recommend GOOD GREEN MOVING & STORAGE. 👍 …
Hi, Rachel. Thanks for taking the time to share your positive experience. We truly appreciate it!
10/10 would recommend this company for your move. From start to finish, these guys were professional, thorough, and friendly. Great care with each and everyone of our items, including being super mindful of protecting services and corners in the homes we were moving in/out of. We’ve used this company twice and won’t hesitate to use again and recommend to anyone in need of a moving company. In addition to being a great moving company, they are also super mindful about their environmental footprint.
Hi, Britton. We appreciate the kind words and are glad we could provide you with a positive experience!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fast work9
- helpful team5
- professional movers4
- responsive movers3
- reusable moving boxes3
- reducing carbon footprint3
- contract process3
- last minute changes2
- easy scheduling2
- free green reusable bins2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews