Loc-n-Stor
Self-storage facility in Petaluma, California
Google rating
4.8
Ratings counted
152
Are 1 or 2 star
2.6%Around typical
The rating breakdown
4 of the 152 ratings in Google’s published star breakdown for Loc-n-Stor are one or two star.
Against other listings in Petaluma
1.4 percentage points higher than the middle of the 9 listings in Petaluma we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 135 | 88.8% | |
| 4 star | 7 | 4.6% | |
| 3 star | 6 | 3.9% | |
| 2 star | 2 | 1.3% | |
| 1 star | 2 | 1.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Loc-n-Stor at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 43%
- Worked hard and fast1 · 7%
Counted across the 14 four and five star reviews we have read for Loc-n-Stor. A review can mention more than one thing.
In their own words
I had a great experience with Loc‑N‑Stor Self Storage. Tyler was incredibly helpful and professional throughout the entire process. He took the time to answer my questions, explain the rental options clearly, and made sure everything was …
Illy , we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing us for your storage needs!
Candy was very helpful and efficient. I actually don't think I would have chosen this place if not for her kind assistance, and excellent information. Looking forward to move in day.
Tasha , we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing us for your storage needs!
I was too flustered to get her name but either your lovely employee or perhaps the owner helped me in my time of need without a pause or expectation of anything but helping a fellow person in need. This isn’t about the storage facility per se but just the absolute kindness that was displayed. I had found myself with a popped tire and pulled over to deal with it she came over without hesitation offering her help and guidance to change my tire, when many others passed by (as most would do) she took time out of…
Thank you so much for sharing the great feedback! We really appreciate you taking the time to share your experience with us here at Loc-n-Stor.
Great experience at Loc-N-Stor Self Storage. The facility is clean and secure, and Tyler was especially helpful, friendly, professional, and made everything easy. Thanks for all the hard work, I appreciate it! Highly recommend!
Thank you for the kind words, Rich ! We're committed to providing excellent customer service.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff15
- secure facility4
- welcoming atmosphere4
- clean unit3
- renting storage unit3
- competitive pricing3
- clean area2
- online reservation2
- affordable2
- renting a space2
What the company says about itself
Taken from Loc-n-Stor’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“CA Interior Storage for added security 24/7 CCTV system Gated entry with keypad acc”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- mapquest.comdirectory