Good Life Moving Service
Mover in Newark, New Jersey
Its address is in Bloomfield, New Jersey. It appears here because Google returns it for Newark.
Google rating
4.6
Ratings counted
104
Are 1 or 2 star
10.6%Above typical
The rating breakdown
11 of the 104 ratings in Google’s published star breakdown for Good Life Moving Service are one or two star.
Against other listings in Newark
7.1 percentage points higher than the middle of the 18 listings in Newark we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 91 | 87.5% | |
| 4 star | 1 | 1.0% | |
| 3 star | 1 | 1.0% | |
| 2 star | 3 | 2.9% | |
| 1 star | 8 | 7.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Good Life Moving Service at 10.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Good Life Moving Service, counted by matching the words they used.
- Damage to belongings3 · 33%
- Late, delayed or a no-show2 · 22%
- Stopped responding1 · 11%
Counted across the 9 one and two star reviews we have read for Good Life Moving Service. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
First of all they showed up One hour late they did not initiate the call to let me know that they would be late. I called twice, then I found out that they would be late . They showed up to the apartment and they looked at all the stuff and said “no this is not on the list.” We had given them a list of items that we wanted on the truck. I also told them that I’m not finished packing and that there would be additional items put on the truck they said, “OK.” I spoke to Alexis.
They're cheap, but you get what you pay for. I originally scheduled my 100 mile out-of state move for Monday. The week before my move, someone from the team asked me to change my move date to the previous day, which I agreed to. Then, two days before my new move date, I was contacted again to change to the previous day. I agreed, and I was assured the team would arrive as early as possible Saturday morning. The day of the move, I waited an hour for the movers to show up at the pickup location.
I had a wonderful experience with this moving company. I was so impressed and therefore, recommended my brother to use them. My brother had a completely different experience. They moved all his stuff out of his apartment, except for one very large dresser. They said they would come back the next day to move it. They did not come back at all and would not return any of the calls. My brother had to do it himself with some family members help. So the moving company left him out to dry. I was really disappointed.
Avoid this company if you would like your move to be done on the day it was scheduled. We had an appointment for junk removal starting at 9 to 11. I got a call from my partner at 8:40 saying they just called her to reschedule the appointment. I had already taken the morning off of work, driven to the location, and paid an Uber for my partner to get to work. When I called to reschedule, I asked if there was availability for the same day. I was told I would be given a call back.
I normally do not rate businesses unless they are really good or really bad. The Good Life Moving experience was really bad. My wife and I were moving within a 25 mile area and Good Life Moving was the cheaper mover that I interviewed out of three. The move out was not terrible though they forgot several pieces and had to come back to get them later that night. It was the move in that was pretty terrible. First of all, they arrived at 9:45 am.
BED BUGS!!!! ZERO stars. It is VERY interesting to me how my review and pictures keep getting deleted from the google reviews. Rest assured, I have reposted them. There should be 7. This company gave me bed bugs. And they have yet to rectify the situation. It has been two years. I have not forgotten. And you should BEWARE.
I moved from the house In Bloomfield to an apartment in Belleville. I interviewed Chris, the supervisor and we walked the house. They quoted me a price, medium to high. When I got the quote it was a high quote. I had explained to Chris, That being two seniors, one with a disability walking with the Walker, I did not want any drama on the move-in date. He and his back office assured me that we were getting professional services. When the guys showed up, The supervisor in charge, had no supervision over the guys.
Sophia, it's unfortunate that you claimed to experience such a horrible move, however we were in contact with you over several days after the move and you never made any claim against the company.
Good Life isn’t a good company. The trucks weren’t up to code, arrived late no explanation, packing wasn’t good, and I witnessed Mgmt treating their employees horribly right in front of the customer and his friends. (Ie - Mgmt: You’re just $$$$ dumb see if you work next week). Vindictive Mgmt! I wonder if that hard working family man came back to work or they fired him for nothing? Sad to witness.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous48 · 68%
- Turned up when they said22 · 31%
- Worked hard and fast16 · 23%
- Careful with belongings13 · 18%
- Kept in touch7 · 10%
- Price matched the quote3 · 4%
Counted across the 71 four and five star reviews we have read for Good Life Moving Service. A review can mention more than one thing.
In their own words
Very prompt, professional & friendly! The movers had a sense of urgency & took care of all my stuff carefully. Also great pricing! I’d use them again 100%!
Thanks for taking the time to leave such a thoughtful review, Kathy. It’s customers like you that make our job so enjoyable!
Recently used Good Life Moving, from the initial contact with Chris to the FREE and HONEST at home estimate to moving day my experience was great. Very professional, communicative and reliable. We had a storm on the day of the move and had to delay the start time for everyones safety but when the guys arrived there was no time wasted they moved super fast and organized, very respectful of my family and my belongings. It was a breeze!!
I’m so glad to hear you had such a positive experience! Thank you!
This was the first time I've ever used a moving service. I sent a quote request online and I was soon in contact with them. The quote was very reasonable and they kept in contact with me up to the move date. The move date itself just happened to coincide with the landing of tropical storm Isaias in the state. Goodlife movers got to my apartment in the morning, took the boxes and wrapped up the furniture carefully (but speedily), and loaded everything into the truck just as the rain started to fall.
We love hearing from satisfied customers! It makes all the hard work worth it. Thank you Bethany!
The Good Life Moving Crew was extremely timely, professional and logistically strategic from the jump. As you can see from the picture, they did an amazing job.We hired them as Packers & Movers. They called prior to arrival to provide an accurate ETA, which is greatly appreciated. In addition, once the paperwork was signed, the Good Life Crew was what I would describe as collaborative and meticulous and proceeded to formulate a gameplan with myself, the client.
Thank you so much for your wonderful recommendation, Ebeneezer! We really appreciate you taking the time out of your day to share your experience with us.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff12
- quick move4
- reasonable quote4
- responsive4
- disassembly and reassembly2
- swift packing2
- careful packing2
- kind movers2
- efficient move2
- professional workers2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews
- birdeye.comreviews
- facebook.comsocial
- yellowpages.comdirectory