Great Home Movers, LLC
Mover in Coon Rapids, Minnesota
Google rating
4.8
Ratings counted
110
Are 1 or 2 star
3.6%Around typical
The rating breakdown
4 of the 110 ratings in Google’s published star breakdown for Great Home Movers, LLC are one or two star.
Against other listings in Coon Rapids
About the same as the middle of the 3 listings in Coon Rapids we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 103 | 93.6% | |
| 4 star | 2 | 1.8% | |
| 3 star | 1 | 0.9% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 3.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Great Home Movers, LLC at 3.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Great Home Movers, LLC, counted by matching the words they used.
- Damage to belongings2 · 100%
- Items missing or never delivered1 · 50%
Counted across the 2 one and two star reviews we have read for Great Home Movers, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Terrible experience. Owner called a week prior, changed time to eight. The day of the move... no movers. He called at 8:30, said they'd be there at 9. 9, still no movers, until almost 9:30 and then only one, in his car! They didn't arrive until almost 10! The moving van was far too small. He said four movers out, three at the destination. There were only TWO! It took them forever to unload. Many items were broken and many more, we found out later, had dings, chips and cracks.
I remember your move. I take full responsibility for the schedule mishaps in the morning. I know that when we discussed damage and items that didn’t fit, we discounted the price of those items. I followed up with your husband a few times in … More
Avoid at all costs! I hired Chris and his mover to move some objects to a storage unit 1 mile from my old home I was selling in October of 2020. They damaged a solid Oak dinning table and other objects. After being confronted they denied any responsibility. The damaged caused to my possessions was greater than what I paid to have the items moved. To make it worse, I didn't know they had damaged the items until later after I had tipped them. I would not recommend his services to anyone.
Hi Charles. I’m sorry to hear that you are still upset after 2 years about this experience. I came out to your storage unit to assess the damage in person and I offered to fix it or give you money off your bill. I was offering above and … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 60%
- Worked hard and fast8 · 40%
- Kept in touch3 · 15%
- Turned up when they said2 · 10%
- Careful with belongings2 · 10%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Great Home Movers, LLC. A review can mention more than one thing.
In their own words
After almost 40 years in the same house moving was daunting, but they made it so much easier. The 3 guys that showed up were friendly as well as quick and efficient. They were great about protecting the furniture and making sure things were put where we wanted then in the new house. They saved us physical and mental stress and. It was a super reasonable price! I would recommend them to anyone! They live up to their word to make the move work for you.
Thank you for sharing Erin! Glad we were able to make it a stress free experience.
Chris and his team were punctual, communicative, and did wonderful work. It made the moving experience better and less stressful. Highly recommend!!!
Thank you so much for sharing your experience!
We had a terrific experience with Great Home Movers from our initial communications, scheduling, and logistics planning with Chris to the actual move which involved picking up from one home, then delivering to two separate homes, and at the last home also clearing out used furniture pieces, appliances, and other items in the garage to bring to the recycle center. Our movers, Jared and Terrell, were so professional and efficient.
Thank you so much for sharing about your experience Darlene!
Elijah and Grant from Great Home Movers provided over-the-top customer service during my recent move from MN to WI. Moving is stressful at best, but thanks to these two energetic, hardworking individuals, the whole process was smooth and seamless. Super friendly and courteous, they were respectful of both me and my belongings. I highly recommend Great Home Movers and give Elijah and Grant 100 out of 5 stars. A big shout out to Chris also. Such a class act! Thank you for the great service!
Thank you so much, Sue! Good luck on your new journey in Wisconsin!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff14
- friendly movers9
- fair pricing7
- professional crew6
- efficient staff6
- no damage3
- small furniture moving3
- easy transition2
- furniture placement2
- careful packing2