Green Lamb Moving
Google rating
4.9
Ratings counted
172
Are 1 or 2 star
1.2%Unusually few
The rating breakdown
2 of the 172 ratings in Google’s published star breakdown for Green Lamb Moving are one or two star.
Against other movers in London
About the same as the middle of the 21 movers in London we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 168 | 97.7% | |
| 4 star | 1 | 0.6% | |
| 3 star | 1 | 0.6% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Green Lamb Moving at 1.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Green Lamb Moving, counted by matching the words they used.
- Crew conduct2 · 100%
- Damage to belongings1 · 50%
- Items missing or never delivered1 · 50%
Counted across the 2 one and two star reviews we have read for Green Lamb Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Beware! They put your stuff on truck and ask for full payment before job is done. (When that’s not what agreed upon) They demand to take all your furniture apart to stretch out job couches, tables, twin beds, futon etc. super rude. Don’t want you to object to anything then tells you to keep your mouth shut or they leave with your stuff. Saw all that was to be moved two days before said nothing about not wanting to move a starter fish tank or ripping legs off every piece of furniture.
Dear Lisa, Thank you for providing feedback on your recent experience with us. We take all reviews seriously, as they allow us to reflect on our service standards. However, after reviewing the detailed logs from our crew and discussing the day’s events with the team lead, we would like to provide…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous99 · 60%
- Worked hard and fast87 · 53%
- Careful with belongings40 · 24%
- Turned up when they said35 · 21%
- Price matched the quote11 · 7%
- Kept in touch10 · 6%
Counted across the 164 four and five star reviews we have read for Green Lamb Moving. A review can mention more than one thing.
In their own words
Green Lamb Moving exceeded our expectations in every area. Their pricing was competitive and represented great value. The quality of the work done was top notch. They were prompt in arriving to load and to unload the rented Storage Box. They took great care with the furniture protecting it exceptionally well. They handled our 4-bedroom house loading and unloading within the 3-hour time frame they specified.
Showed up on time. Did a walk thru, discussed instructions, and went to work. Wrapped everything. Strategically packed the truck. Confirmed all was accounted for. At new location they communicated all pieces and locations. Worked excellent as a team. Thomas and partner worked miracles in difficult scenarios. Ensured everything was placed where requested and repositioned if requested. I am very impressed and recommend highly. 5 stars . Thank you for making a stressful day, a great success!!
Thank you for your wonderful feedback, Debra! We're thrilled to hear that our team was able to make your moving day a success and alleviate some of the stress associated with it. Thomas and his partner appreciate your recognition of their hard work and teamwork.
I had a move recently, and while it was relatively small and short, I have worked in the past with a moving company as an employee, so I have a decent enough perspective on what's required for the work. Green Lamb is above and beyond what I've historically been used to. Interactions with them were clean and simple, easy to book, easy to coordinate with. The movers that helped us were incredibly courteous, polite, respectful, and somehow both fast and careful at the same time. That's not easy to do.
I was relocating out of town, after separating, to rebuild me life with my daughter and granddaughter. A very stressful time. The 3 young men who helped me move, were so kind, polite, professional and efficient. I even had a piano to move and it arrived at the new location without a scratch. The night before the move there was a really bad snowfall. We arrived at the new location to a double driveway of 8" of snow and no way to get the furniture out.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly movers16
- quick move7
- furniture moving6
- long distance move3
- piano moving3
- box moving2
- household moving2
- last minute move2
- smooth moving day2
- furniture storage2
What the company says about itself
Taken from Green Lamb Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“Providing top-notch moving services since 2022, our mission is to offer stress-free tr”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Westminster, Ontario Call Us Get A Free Quote Professional Movers in London, Ontario”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- facebook.comsocial
- yelp.careviews
- chamberofcommerce.comdirectory