Green's Moving & Storage
Mover in Rapid City, South Dakota
Google rating
4.6
Ratings counted
24
Are 1 or 2 star
8.3%Above typical
The rating breakdown
2 of the 24 ratings in Google’s published star breakdown for Green's Moving & Storage are one or two star.
Worked out from 24 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Rapid City
1.2 percentage points higher than the middle of the 11 listings in Rapid City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 21 | 87.5% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 4.2% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 8.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Green's Moving & Storage at 8.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Green's Moving & Storage, counted by matching the words they used.
- Items missing or never delivered1 · 50%
Counted across the 2 one and two star reviews we have read for Green's Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
My experience with them is driving on the interstate. I was doing 75 in the left lane and they decided to pass someone in the right lane and merged into the left lane doing about 60. Had a not immediately stepped on the brakes. I would have hit them. I would not trust these people to move my stuff when they do not know how to drive.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 64%
- Worked hard and fast4 · 29%
- Turned up when they said1 · 7%
- Careful with belongings1 · 7%
Counted across the 14 four and five star reviews we have read for Green's Moving & Storage. A review can mention more than one thing.
In their own words
We moved from Rapid City to Boise and it went extremely smooth. John Paul was our driver and he was great. All of his guys that loaded us up in Rapid City were so polite and hardworking. Each one personally introduced themselves which rarely happens with young people these days. They were all well trained and professional. John Paul was there at the exact date and time. I was very happy with Greens overall.
Thank you so much for the positive feedback! I am glad we were able to help you through this transition in your life. Enjoy Idaho!
Superb service! The delivery team from Green's Moving & Storage showed up on time and ready to get to work. Every individual on the team was professional, kind, and took the time to ensure they were placing our goods where we wanted/needed them. They were cautious with our things, cleaned up after themselves, and truly set the bar for customer service.
Thanks for the review Dirk. Glad we were able to help you.
The crew was fantastic! Careful, courteous, and they did an amazing job packing our things. Highly recommend their services!
I was just checking and I see my review isn’t here so I need to apologize since it’s been 2 years since we moved. We’re so thankful for Greens and helping with our move that happened in a big hurry. They went above and beyond for the storage and the delivery & can’t say enough how we were treated. Thanks everyone sorry for the late response but it’s still very much appreciated what you did for us.
No problem with the late review, this is also a late response. Thank you so much for the kind words. Glad we were able to help.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff7
- equipment2
- courteous crew2
- hard workers2
- driver2
What the company says about itself
Taken from Green's Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…since 1955. Licensed Bonded Insured We're Social! Visit us on Facebook and”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…the Black Hills and beyond since 1955. Licensed Bonded Insured We're Social! Visit”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Contact Us About Us (605) 342-7060 FREE Estimate Proudly serving the Black Hills and bey”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…it Green's Moving & Storage. The Green family owned and operated Green's until 1983 when La”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“Hills and beyond since 1955. Licensed Bonded Insured We're Social! Visit us on Fac”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Seniors Reviews Contact Us About Us Over 60 Years of Service Still providing the same qua”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…serving the Black Hills and beyond since 1955. Licensed Bonded Insured We're Soci”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews